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Thread: MTNL Broadband

  1. #16
    rajeev is offline Junior Member
    Join Date
    Apr 2009
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    Default

    Hi
    Thnx for reply. Is there'nt any other way because i have 6 days office and taking a leave is very hard. My net is not working since 9th of April and i m making regular compalint but those people close older comaplaint saying we have got a call that its resolved, and gives me new call no every time

  2. #17
    admin is offline Administrator
    Join Date
    Sep 2008
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    2,988

    Default

    Kindly provide us your full contact details, so that we can guide you accordingly.

  3. #18
    Unregistered Guest

    Default Solution for above Problem

    Hi friend I just read about your problem. You problem is also same as mine but i have fixed my problem. All those problem is due to the router setting.
    Just open your browser and bring the router setting page.
    type the username and password(mostly both are admin if you have not changes the username and password youself ).
    After entering look for option like router setting. You will see option like shown below

    [] G.Dmt Enabled
    [] G.lite Enabled
    [] T1.413 Enabled

    [] ADSL2 Enabled [] Bitswap Enabled
    [] AnnexL Enabled [] SRA Enabled
    [] ADSL2+ Enabled
    [] AnnexM DISABLED


    NOTE: may be differnt in you case coz of different router


    Just uncheck all check boxes(shown above as '[]') in front of the name except the first one i.e G.Dmt Enabled. Then save the setting and reboot you modem.
    I am sure it will solve the problem. I did this for my self and i got the speed back(in my case the speed also decresed from 256 to 253) and now I have no problem with my net and it working great.

    WARNING: Dont just put your phone numbers and CA numbers on net. People can use those info for bad stuffs.

  4. #19
    rajeev is offline Junior Member
    Join Date
    Apr 2009
    Posts
    7

    Thumbs up

    Hi
    My contact no. is 9818379810
    My landline no. 22081605 and the area exchange @@@@hi Nagar
    This month i have kept on complaining they kept on closing my complaint saying problem reolved but problem is same till now.
    Following are my Complaint details for this month
    1april -> 9612
    9th april -> 137
    11thApril -> 5454
    17thAPril -> 7858
    20thApril -> 8623
    24thAPril -> 82

    I tried calling are mgr, sdo and GM but no success.
    I followed above steps also but after log-in Blank screen appears and status bar says Done. I kept on pressing F5 but no use.

    Please help .....................

  5. #20
    admin is offline Administrator
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    Sep 2008
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    2,988

    Default

    Hello,

    Send a written notice to the below mentioned address via registered post, mention all the complaints in it and ask them for the proper solution or refund within the mentioned time and wait for at least 15-20 days.

    MTNL Nodal Office Delhi,
    GM ( Broadband )
    Internet Help Desk 6 th Floor
    Kidwai Bhawan, Janpath
    N Delhi : 110001

  6. #21
    rajeev is offline Junior Member
    Join Date
    Apr 2009
    Posts
    7

    Default

    Thnx for the quick reply. I'll write a letter to the above mentioned address..........
    Thnx

  7. #22
    gurpreet is offline Junior Member
    Join Date
    May 2009
    Posts
    1

    Default how to get router page from browser

    hello mr. unregistered guest. could u plz tell me how to get router page from browser. and r u really sure that doing these settings on router page will solve the problem. thanks

  8. #23
    admin is offline Administrator
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    Hello Gurpreet,

    First connect your DSL modem to your system and type the gateway address of the router in your browser.
    Example: if the gate address is 192.168.1.1 then you have to prefix http:// and press enter.

    It might help you.

  9. #24
    rajeev is offline Junior Member
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    Apr 2009
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    HI
    I have send a written complaint to GM, Broadband but till date no response and i m keep on complaining at 1504 for Internet not working and story is same as of last month.
    Should i wait some more time...or what to do...

  10. #25
    admin is offline Administrator
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    Hello rajeev,

    MTNL infrastructure is very poor and pathetic, the registered post only help you in getting some amount refund or support your case in the consumer court. If you think that the MTNL people give you good service, then we think it is not possible. As the employee get their salary on time and from top to bottom all the employee are corrupt.

  11. #26
    rajeev is offline Junior Member
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    Thats OK. but what should i do...should i knock the doors of consumer court...

  12. #27
    Sidhant's Avatar
    Sidhant is offline Moderator
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    My dear members,

    Good news for MTNL users, due to loos of 84 crore , now the BSNL (father of mtnl ) takeover it.

    Best of LUCK MTNL shameless employee.

  13. #28
    rajeev is offline Junior Member
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    MTNL and BSNL dono ke service poor nahi worst hai....................Abhi MTNL ko loss huaa hai.....later BSNL kee bhee yehii halat honee waleee hai..............phir kon kisko takeover karta haiiiiiiiiiii:&

  14. #29
    admin is offline Administrator
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    Hello Rajeev,

    Choice is yours, if you want to lodge complaint in the consumer court then we will tell you the way, or you can switch over to some other services provider.

  15. #30
    admin is offline Administrator
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    Internet is becoming the basic need of a special sector, and the market is growing rapidly, we don't know then why the MTNL and the BSNL is providing such type of poor services due to this our Indian Govt suffer from huge loose.
    Sandipshr86 likes this.

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