Non delivery of product/ wrong product

I bought a Reebok shoe price 1700/- via credit card on 20th june, 2009. Before i
realised that the person taking the order forgot to take my shoe size, i recd a shoe
of size 10 (my correct size is 8).

I have since despatched the parcel twice (once they refused to accept since some
godforsaken invoice was not there!).

The shoe has finally been accepted by them, but is not uploaded in their syste..
they are neither refunding my money or giving me the shoe. Their contact number is
perpetually busy.

I fell for the offer 'coz i was badly in need of a shoe. Having invested in one i
cant even buy another one.

These people are taking consumers for a ride while sharing the brand name of India
today, aaj tak etc and people like Prabhu and all.. Their primary aim is to expose
rackets like this.. but they themselves indulge in this..

i wonder if anything could be done, i I could claim damages from the su**ers..




Regards

Madan Kumar Kanti
Manager- IDBI Bank Ltd.,
WTC Complex
IDBI Tower, 5th Floor
Cuffe Parade
Mumbai-400101
022-66552427
9930010836