DEAR SIR,*
*I RENEWED MY TIMES OF INDIA(CHENNAI EDITION) SUBSCIPTION FOR ONE YEAR.THE
AMOUNT OF RS.299 WAS DEBITED THROUGH MY ICICI CREDIT CARD
NO.5239511032503003.MY RENEWAL NO. WAS 111311728.BUT I DID NOT RECEIVE ANY
COPY OF TIMES OF INDIASO FAR.I MADE SO MANY PHONE CALLS.THEY PROMISED TO
REDRESS MY PROBLEM BUT NOTHING HAS BEEN DONE.*
*I MADE A COMPLAINT TO CIRCULATION MANAGER BY EMAIL ON 6TH APRIL REGARDING
THIS AND ASKED THEM TO REFUND MY MONEY.I GOT A PROMPT*
*REPLY FROM CRM,TOI ON 7TH APRIL 2009 (crm.chennai@timesgroup.com) that my
problem will be solved within 48hours.BUT AFTER THIS I RECEIVED NO REPLY.MY
PHONE CALLS ALSO RECEIVED NO PROPER REPLY.*
*I SENT EMAIL TO TO MANAGING DIRECTOR AND VICE CHAIRMAN ALSO THESE DETAILS
ON 5TH JUNE 2009.*
*IT IS NEARLY 10 MONTHS NOW.THEY ARE KEEPING MY MONEY WITHOUT DOING ANY
SERVICE.I REQUEST YOU TO TAKE THIS COMPLAINT AND GUIDE ME TO RECOVER MY
MONEY WITH PENALTY FOR MY MENTAL AGONY.*
*S.RAJASEKARAN*