Dear Friends
Like many other complainants on this forum i have made a full payment to ITBC for the purchase of a 12 DVD / CD Saaz set along with some free gifts. It is now 4 months - No sign of the DVD nor the free gifts inspite of numerous phone calls and emails.

Freinds i have had it with this company. I would like to know if any one is filing suit aganist this company so that i can file a joint suit. pls contact me at patjas@lycos.com
Thank You

Hello,

Kindly share your mail sent to the parent company and send us the full bill details and your full mailing address.

Thanks

Admin

Hi All,

I had subscribed to a magazine for 5 years. ( Business Today ) and 1
Year Subscription for 1 year.
After subscribing i observed that i receive the copy almost a week
late ( or 4 days ) delay compared to when its available in Retail
shops for sale.

On enquiry i understand that "Subscriber's Copy" of the magazine gets
printed last. And is given least preference as they want to reduce
the time taken to attract "non-subscribers" ( because poor subscribers
are anyway locked-in for that period.)

I believe its not right for the publisher to do this, as his primary
obligation is to the "subscriber" who has paid in advance.Please let
me know if this can be taken up in legal terms / can a notice be sent
to such publishers ?

Any inputs would be helpfull.

Hi,

I have been cheated by India today book club(Based in Delhi) & now it's almost impossible to get them.

Few months back I received an e-mail from them stating that I could get a SWATCH watch only in Rs 1900 with a United colour of benetton watch absolutely free. I found the offer lucrative & went ahead with transection on e-mail. I did the transection on 25th Feb & paid Rs 2150(Inclusive of all charges) from my SCB credit card. Moments later i received a msg that transection was unsuccessfull & I should try again. I repeated the entire process but the result was same. It also displayed on web that transection wasn't succesfull. Finally I decided not to go ahead as it wasn't getting thru.

2 days later I got call from India Today Book Club & the represntative on phone told me that your transections weren't successfull so now you can make the payement on phone. I agreed to it & then he connected me to IVR & transection got through. I received a msg stating that the order was placed & I'll receive my parcel in 19 days.

After arounf 10-12 days I received 2 parcels from them containing two watches each. This indicated that there was something wrong & I checked my credit card statement & was shocked to see that money was debited thrice. I also discovered that my 3rd parcel is on way. This was extremely upsetting I decided to talk to them on the help line no. they had provided i.e 011 40502424. I was on hold for roughly half an hour with my bill running but nobody picked the phone. Since I was in Mumbai I didn't have a choice but to keep on trying & letting the mobile bill increase limitlessly. Thankfully one day one of the guys from their called up to sell another product & then I shared my exprience with him. Inreturn he suggested me to write an e-mail to them at response@indiatodaybookclub.com. As usual there was no response to the e-mail & further reminders. meanwhile I received the third parcel too containing same set of watches.

Now the situation is that my credit card bill is partly unpaid as I didn't have enough money to pay them off & hence I am being charged interest amounting in thousands. My mobile bill amounted twice of normal bill amount & the entire episode has given me so much stress that I am willing to sacrifice my life to give them a lesson. & extra watches are lyeing uselessly as they are all same designs.

I sincerely request you to kinly help me recover the extra money debited form my account & also let them pay the money that I have spent on phone trying to speak to a representative.
I am ok keeping one parcel costing Rs 2150.

Thanks a lot for offering this palteform to consumer who are victims of such merchants.

Regards,
Roushan

Hello,

Kindly provide us your full contact details, and the bill details so that we can guide you accordingly.

i had subscribed to india today magazine for 1 year. i have not received the magazine since 2nd may upto date. i had mailed to india today group but have not received any response. i had paid Rs 447(425+22) and have received only 2 issues upto date. they have guaranteed 52 issues.

Dear Sirs

I had booked the order (order no 0GA0900050989) at 'India today book club' for
Reebok Watch against free gift offer of Family Holiday home package.

The parcel I received was having only the Watch, the ‘Family holiday voucher was not
enclosed’ but in the Invoice cum Delivery note it was mentioned to visit the below
mentioned bookstoday.in/promos.htm link to claim your free holiday.

When I visited the link, there are only complaints against this company and no such
actual link to claim the free holiday voucher.

The free gift what they are saying is a totally misguiding to the customers.

I have maintained copies of all communication between ‘India today book club’ and
me. I am expecting my money back with harassment compensation and company to stop
such cheating marketing policy.

Regards,
Ms Masuma

Sir,



On 4th of July, 2009, I was contacted by your personnel (Sh Samir)
soliciting orders for Reebok Kit, and I placed an order for 3 pairs of
Reebok sunglasses at Rs. 999/= for each pair. The total amount of Rs. 2997/=
was duly paid over IVR after further discussions with the floor manager Sh
Dipak and later the technical person Sh Pradip. All the three confirmed the
receipt of the payment. It is also reflected in my credit card bill.
However, the delivery was not made for a long time despite repeated calls to
your designated number 011-40502424.



Today, after lapse of 30 days, one pair of sunglasses have been delivered to
me. I do not know why the other two pairs have not been delivered in this
lot. Your call centre people do nothing but profusely apologise and say that
I have to wait for another 15 days.



This kind of piecemeal delivery, that too after a lapse of nearly a month
does definitely not belong to "good business practices". The sunglasses were
ordered as a gift to my relatives who were to visit me in end July. If I do
not receive the other two pairs before this Friday (7th of August, 2009),
they will be of no use to me.



I am requesting you to help me by seeing to it that the remaining two pairs
of sunglasses are delivered to me before this Friday (the 7th of August,
2009). If it is not possible for you to deliver it before the stipulated
date, I request you to cancel the order and refund the balance money to be
credited to my credit card through which the payment was made.



I also request that, in order to avoid similar unpleasantness to other
customers, you indicate the delivery period before you book the order.



My booking ID for the above order is *110033897*



My residential address is : F-401, Kaveri Apartments, Plot 4, Sector 6,
Dwarka, New Delhi - 110075



My mobile number in your records is *9811993804*



I am sending a copy of this email to admin@consumercourt.in to take care of
any unforeseen eventuality.



Thanking you,

Sir i would like to file a complaint against india today books club for the matter
listed below. I have already mailed my matter to india today books club customer
services. I AM FACING A PROBLEM IN CLAIMING MY FREE GIFT ON
bookstoday.in/promos.htm. I HAVE ALSO TALKED TO YOUR CUSTOMER CARE
EXECUTIVE ON 011-40502424 BUT THEY ARE JUST TELLING ME THAT YOU CAN CLAIM IT AFTER
24 HOURS. 7 DAYS HAVE BEEN PASSED SINCE I RECEIVED MY ORDER OF BOOKS AND PAYMENT
DONE. SO MY REQUEST TO YOU IS DO NOT CHEAT PEOPLE LIKE THIS. THIS IS A FRAUD SITE
AND JUST ENGAGED IN CHEATING BUSINESS BY LURING PEOPLE TO FREE GIFTS. MY ORDER
NUMBER IS 0GA090003551, MEMBERSHIP NUMBER IS ITBC08352569 AND UNIQUE PROMOTION
NUMBER GIVEN BY YOUR CUSTOMER EXECUTIVE IS 151256907A090003845. AND I AM GETTING
"You have made incorrect entries. Kindly check and enter once again !!!" MESSAGE
AFTER I ENTER MY PROMOTION NUMBER. SO PLS DO NOT CHEAT PEOPLE. IF YOU WANT MONEY DO
GOOD THINGS SO THAT PEOPLE REMEMBER YOUR NAME UNDER GOOD THINGS. AND ALSO I WANT MY
FREE GIFT. SO YOU BETTER PROCESS FOR THE SAME. OTHER WISE I AM GOING TO GRAHAK
SURAKSHA KENDRA FOR THIS. CONTACT ME ON 09898016996.

On this mail they replied to me in this manner,

Dear Member,

We apologize for the inconvenience caused to you in this regard.

With reference to your mail we would like to inform you that due to some technical
problem your unique code was not activate. So that we have forwarded your request in
our concern department for activate your unique code in urgent bases.

We assure you to provide always best services.

For further query or assistance please feel free to mail us. Or call at our customer
care-(011-40502424).

Thanks & Regards,

Kuldeep Singh

India Today Book Club

So i request you to take action against such a fraud company. I have not received my
free gift yet, nor i am able to claim it through their website. So pls look into the
matter.

Thank you.

Dear Team,

I want to make a complain against IndiaToday Book Club.This has been almost 42 days
past since i raised a complain but till now i have not received any
resolution.Forwarding you the details of the mail.They are not taking the matter
seriously.They have asked me to return their books& then they will return my money
back but its almost 31 days passed & they are not in a mood to solve this
matter.Attaching the scan image or courier receipt which they received on
17July.09.Sending you the case detail and the mail which i sent to the IndiaToday
Book Club-

"Dear Team,

My Name is SHASHANK KUMAR & my Details are:-

ITBC Membership No.-ITBC09999896

ITBC INVOICE No.ORA090034798

I got a call from your Tele Sales department about Holiday Package Voucher of
Rs.2599 which include Stay at Hotel & Air Ticket.
I specifically asked the sales girl that does Air Ticket includes Tax and she
clearly said 'YES' & also she said that apart from this amount,i dont need to
pay any further charges.So i accepted the plan & made the payment.
But when i tried to book Hotel ticket later,i came to know that i have to pay
Rs.800.Still i go ahead & sent them the draft for Rs.800.But again when i sent the
form for Air booking,they have asked me to send the draft of Rs.7000 towards Taxes.
As i was clearly told by the IndiaToday sales girl at the time of booking that the
cost includes Taxes,they have simply done a Fraud with me just to get their Target
Achieved.If you want
This is a Primafacie case of Cheat & Fraud with the customer.I never thought that
India Today can do this type of thing.Now i simply want my entire money back.If you
will not look into the matter,i am simply going to Escalate the matter to higher
authorities.I want the full refund of my money as the entire package was fake & you
all hide the material facts from me."

REVERT BY INDIATODAY BOOK CLUB ON 9 July.09

"Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we request you that kindly send the parcel back to us on
the address given below along with the photocopy of the invoice and an intimation
letter giving the details of your requirement. As soon as we will receive your order
we will do the needful.

India Today Book Club

B-47, Indira Enclave, Neb Sarai

New Delhi- 110068.

We once again apologize for the inconvenience.

Please note your Membership number ITBC09999896 for your future references.

We value our customer and trust that you enjoy our products.



Your valuable association with the India Today Book Club means a lot to us.


Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline
Number (011-40502424 or 1800 1024242 toll free, 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

Amit Kumar

Executive Relations

India Today Book Club"

Dear Sir,

Pls. send a written complaint to the following address, through registered post. The address is:

The Chief Editor,
The India Today Group,
A-61, Sector-57, Noida,
Uttar Pradesh - 201301.

I have two queries which relate to my money and two unnecessary points because of
your flaws.

1) I placed an order for 4 best seller books through an SMS to 567678 from my mobile
(9884611707) on 18 July 2009 for which Reebok Watch was suposed to be given. I've
received only the books last saturday through First Flight courier and the watch was
not included in the parcel. Please arrange for the same at the earliest.


2) I had placed an order for Reebok watch for Rs 499, through phone for which
payment was made through my credit card (no 5176 5210 0855 1196). I've not received
this till now.

So you will have to send me two Reebok watches

3) I've received another parcel of 4 best seller books which was prepaid.

Please ensure you collect this parcel while delivering the two Reebok watches.

4) I do not know why you are keeping sending numerous books with cash on delivery
order which I did not place more than once. I've already received two sets of books
and there were two more calls from Bluedart asking for delivery confirmation &
money.

You are disturbing me unncecessarily and I may have to take this to consumer court
forum for compensation if the same continues

Xavier

DEAR SIR,
I would like to draw your kind attention regarding INDIA TODAY BOOK CLUB ,which is
a company of INDIA TODAY group, runs on-line offers for various product and
services ,among such offers for SAMSUNG TOUCH PHONE+REEBOK WATCH+HOLIDAY& AIR TICKET
for RS 9498/which I paid them thru My ICICI BANK CREDIT card on 24/08/09, but till
date they have not despatched my goods also giving some fake reason and buying
time.I would like to drag this company before court of law and should give them a
good lesson so they will refrain in future from such type of cheating business.
Please advisethanks and regards
somesh datta no 10 21st street t g nagar subramaniya app, f-1nangannalurchennai
-6000619444272441= From: feedback@indiatodaybookclub.com
To: someshdutta@hotmail.com
Subject: RE: 7770048505
Date: Fri, 28 Aug 2009 06:23:33 +0530















Dear Member,


We apologize for the inconvenience caused to you in this regard.

With reference to your mail, we regret to inform you that your order has not been
updated in our records till now so its our humble
request you to wait for some time.

Kindly get back to us after 2-3 days so that we can check the status & assist you in
this regard.

For further queries, please feel free to get back to us or Call us on our Helpline
Number (011-40502424, 9:30 AM TO 6:30 PM, and all
7 days)

Thanks & Regards

Sami Hasan
India
Today Book Club





From: somesh dutta [mailto:someshdutta@hotmail.com]


Sent: Thursday, August 27, 2009 11:00 AM

To: Feedback

Subject: RE: 7770048505


Dear sir/madam

I cant wait for your technical problem, i had made the payment and want my
consignment at the earliest, or I will raise the issue with competent authority.


my payment details jotted below





AMOUNT: RS 9498/


ICICI BANK C C REF :74477489236018344041027


CREDIT A/C : LIVING MEDIA
INDIA TODAY


DATE : 24/08/09


THANKS AND REGARDS


SOMESH DATTA









From: feedback@indiatodaybookclub.com

To: someshdutta@hotmail.comdmin

Subject: RE: 7770048505

Date: Wed, 26 Aug 2009 16:34:11 +0530

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that your order’s
detail is not yet uploaded in our record due to some technical problem.

It’s our humble request to you kindly provide us week’s time to update and do the
needful.

We request you to kindly quote your member-ship number or order booking ID in all
future correspondences with us.

We value your association with India Today Book Club and thank you for your
patronage & co-operation.


For further queries, please feel free to get back to us at

response@indiatodaybookclub.com or for any query please call us at 011- 40502424 or
SMS ITBC to 52424 or write to us at,


INDIA
TODAY BOOK CLUB
B-47 INDIRA ENCLAVE

NEB
SARAI
NEW DELHI-110068


Thanks & Regards,
PRAVEEN

India
Today Book Club









From: somesh dutta [mailto:someshdutta@hotmail.com]


Sent: Wednesday, August 26, 2009 10:27 AM

To: Feedback

Subject: RE: 7770048505


Dear sir




As I made payment thru ICICI bank credit card ,and request merchant to convert it to
EMIS,as i received communication from the bank that it has not converted
into EMI,and they asked to contact merchant.pls look into the matter at the earliest.


Thanks and regards


somesh datta






From: feedback@indiatodaybookclub.com

To: someshdutta@hotmail.com

Subject: RE: 7770048505

Date: Tue, 25 Aug 2009 22:42:30 +0530

Dear Member,


We apologize for the inconvenience caused to you in this regard.

With reference to your mail, we would like to inform you that your order has not
been updated in our records till now so we request you
wait for some time.

We will update your order soon & inform you the same.

For further queries, please feel free to get back to us or Call us on our Helpline
Number (011-40502424, 9:30 AM TO 6:30 PM, and all
7 days)

Thanks & Regards
Sami Hasan
India
Today Book Club






From: somesh dutta [mailto:someshdutta@hotmail.com]


Sent: Tuesday, August 25, 2009 7:44 PM

To: Feedback

Subject:


Dear sir/Madam

This has to refer my booking ID no 7770048505,I would like to know the details of
despatch.


Thanks and regards


somesh datta


9444272441



Date
India’s Teen Diva. Find out if you hit it off with her or are her fiery opposite.
Drag n’ drop

Dear sir
I the undersigned Mr.Ashok kulkarni requesting for register complaint against India Today Book club regarding “Free gift offer” .As per request of India Today Book club for member ship ,I had become member of India Today Book club in the month of July 2008 after getting membership they had given some offers and sent some books cash on delivery ,I have received the books by paying Rs 725/-.They had given Free offer “Free gift Adidas Bag & "Free round Air trip ticket "along with Books. Still I have not received free gift nor free round Air trip ticket and simply wasting the time .They are cheated to my several friends & me. so Kindly go through the following correspondence I have made with them by mails .Here I am sending my the following details to you .Kindly look into the matter and register the complaint against India Today Book club Delhi

Membership No. OGA080248018
Order No. ITBC08595255
Invoice No. ORA080245539 Dated 26/10/08
Consingnt No. 527649
Full address - Ashok kulkarni ,Quarter No.STRT 13/6,14th cross,ALSTOM Colony,SHAHABAD-585229,Dist-Gulbarga,Karnataka state,India