hi,
The kind of service i am getting from Honda motors located in Kollam, Kerala is truly speaking the worst & the most pathetic one. I am having a Honda Unicorn dazzler with proper insurance,my bike had an accident 3 months back(09 Sep.2011), i gave it for repair at Vahini motors located in Kollam, Kerala, ever since i am at dismay. Every time i call them they come up with a different excuse. On Nov.10th i made a call, they said all the parts are fixed except for two which will be done in a couple of days & will call me back when its done, though they didn't, so again i made a call on Nov.15th this time their excuse was they had assembled all parts except the silencer which will be done again with in few days.Their recent excuse is bout the rear mud guard, i don't know how come a company like Honda have a shortage of parts, that too for the latest designs like Honda unicorn dazzler.
Honda always resembles perfection & elegance, but truly speaking the kind of service endured in India by Honda motors is really causing a bad impact specially to their name. I don't know why aren't they so keen bout the services when their product is so well defined.

• Sir
  I had purchased a new Honda twister bike from Race Honda (P) LTD. karkardooma ,Delhi
  The bike is giving us lots of problem like low average , automatic stop during running ,noise in engine start from the very bigning of the purchase,
• On my 2nd service,service engineer had informed me that engine is not working properly and problem with cylinder kit. I had asked to replace the same. But at that time it was informed that part is not available. Even after regular follow up with service centre(Auto tech race honda)when I not got any reply, I Iodged complaint online(customercare@2wheelersindia.com) on 19/10/2011 and given reminder on 02/11/2011 but no action has been taken. After 20 days of 2nd reminder I got a call from Honda that cylinder kit is available with service centre and you may replace the same.Immediately I visited the service centre but whole cylinder kit has not been replaced, only some parts replaced and I was charged approx. Rs.1000.
• Now again noise is coming out from engine resuting I am unable to ride bike.
• Sir, I am in a marketting company as a sales officer and bike is as our life line.
• It gives us a bad impression on Honda. HONDA is a reputated company we can not imagine such a bad product from the company like Honda.
  
• Through this mail I would like to request to the company to replace our bike with a new one or refund us full amount, so that we purchasee a new bike of other company.
  
  kindly accord it priority
  
  Concerned Dealership name---Race honda, karkardooma, Delhi
• Model,-Honda Twister
• Registration No -DL 13SL 1355
• Invoice No-11AS01860
• Engine No-JC47E0188449
• Chasis No-ME4JC474DB8069589
• Color of the vehicle- PS RED,
• Body -Solo
• Date of Purchase-17/08/2011
• Date of Purchase-17/08/2011
• Your contact details-9810757686

With Regards
ravikant
9810757686

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I owned honda unicorn 150cc bike black color last year apr 2011 at anna nagar JSP Honda chennai, tamil nadu, I booked my bike end of the jan 2011, i was wait for my bike nearly 3 months, second month they made a call and informed that red color unicorn is available now can you take it and if you wait for black it will take one more month, i said i will wait i need only black color, finally i got my black color bike, few days before i had a scratch on petrol tank in side it was red color painted and i identified it was a red color bike because back side shield also red color they painted black color and given to me as black color even now i had doubt about them they are doing assemble the bike with the duplicate spare parts. They were fooled me and they are cheated my money also they are fooled government they registered my bike as black at RTO, Kindly any one help me to approach in legal or to take necessary action against them.

Thanks
Rajesh Kumar K
mobile: 9962010614
email: rajesh_ncc@yahoo.co.in