Hi Team,



This is regarding purchase of a bike names yo-speed. The purchase was done
in Jan and payment was done in cash at the time of purchase it was told that
it will take 2 months to deliver the RC of this bike. But till date there is
no RC has been handover to me.

I am continuously following-up with the showroom where I purchased this bike
and also with the Delhi head office of Electrotherm (I) Limited. But the
solution is not there with me.

Even the situation is that much worsts that telephonic representative now
start abusing on phone and not ready to help.



All the issue I am facing is that I can't put that vehicle on road and have
no utilization of my money, I feel cheated and no one is ready to help in
this case. I want to legal fight with this company. Please guide me



For your reference I am sending you the all email chain and also the details
of the vehicle.

Invoice number 422

Customer name SATISH CHANDER S/O RAM CHANDER

ADDRESS ;54 D.P.SADAN HAILRY LANE NEW DELHI -1

MODEL :YO SPEED

COLOR :GREY

CHASSIS NO :IES 48L08014318

PURCHSED ON 1st Jan 2009



Thanks & Regards

Satish Chander

9899705727



_____

From: satish chander [mailto:schander007@gmail.com]
Sent: Tuesday, August 18, 2009 11:26 AM
To: 'ashish.patel@electrotherm.com'
Cc: 'naveennarang72@yahoo.co.in'; 'amlesh19@gmail.com';
'amityobykes@gmail.com'
Subject: Re: Complaint regarding non-receipt of documents



Hi Ashish,



Please read the chain mail and do let me know is there is any soultion for
this issue this RC is now ready at the authority but as your lawer holding
the orignal recipts of the RC, i am unable to get it from the authority.
people of your agency are worthless, how you people are manage entire
opreations i am now doubtful on your skill set also. the reginal manager
always says i am not here to handle your issue then who the hell is
responsible for this messup offcouse me who even inciated a intrested to buy
this troublefull equipment from upprofessinal people like you and your
agency.



So don't play hide n seek provide me a solution this time or reimubruse my
amount and take back your bike.



Thanks & Regards



Satish Chander

----- Original Message -----

From: satish <mailto:schander007@gmail.com> chander

To: Ashish Patel <mailto:ashish.patel@electrotherm.com>

Cc: naveennarang72@yahoo.co.in ; amlesh19@gmail.com ; Amit
<mailto:amityobykes@gmail.com> Yobykes

Sent: Friday, June 05, 2009 5:36 PM

Subject: Re: Complaint regarding non-receipt of documents



Hi Mr. Ashish,



Now i am really feedup from people who are i am dealing here inspite of this
emails to you and dealing with your guys i am not having any solutions, my
RC is still not prepaired. only for some Rs 1500 you treated clients like a
streat dogs..for your information this vechicle is now in police custody.
and its becoming very hard for me to get this back. which is ruiening my
life and now i will see you guys in court for all this mess up.



Regards



Satish Chander

On Wed, May 13, 2009 at 6:41 PM, satish chander <schander007@gmail.com>
wrote:

Hi Ashish,





There is no single communication from your team regarding the same.



Please suggest next course of action.



Rgeards



Satish Chander

On Mon, May 4, 2009 at 3:00 PM, Ashish Patel <ashish.patel@electrotherm.com>
wrote:





_____

From: Ashish Patel [mailto:ashish.patel@electrotherm.com]
Sent: Monday, May 04, 2009 2:43 PM
To: 'schander007@gmail.com'
Cc: 'naveennarang72@yahoo.co.in'; 'amlesh19@gmail.com'; Amit Yobykes
Subject: Complaint regarding non-receipt of documents







Date: 04/05/09

To

Mr. Satish Chander.

54,D.P.Sadan Hailery Lane,

New Delhi







Sub: Your YO speed purchased from our Delhi dealer M/s. Amit yobykes.



Dear Sir,



We thankfully acknowledge the receipt of your mail dated 04/05/09 and noted
the contents there in. We deeply regret for the inconvenience caused to you.
First of all let us take an opportunity to thank you for purchasing our high
technology, Pollution frees YObykes.



We are taken up the matter with our service engineer Mr. Amlesh singh(Mobile
Number 9911175500) & A.B.M. Mr. Naveen Narang are informed to contact you
on top priority. Please provide us your contact details.



We are thankful to you for writing to us and request to revert back in case
of any further assistance required.



Thanking and assuring of our best services and attention always.







Yours truly,

For Electrotherm (I) Limited





Ashish Patel.

Hev Service-Ahmedabad

(9979872106)



CC _ M/s. Amit Bykes, Delhi - Please contact the above customer and get back
to us as discussed.



- Mr. Amleshkumarsingh, Service Engineer, Delhi-
Please do the needful as discussed and revert back to us.

-

- Mr. Navin Narang, A.B.M.,Delhi - Please look into
the matter & do the needful to get is resolved.





From: Satish Chander [mailto:schander007@gmail.com]
<mailto:%5bmailto:schander007@gmail.com%5d>
Sent: Monday, May 04, 2009 11:03 AM
To: pehredar@moneycontrol.com
Cc: yo@electrotherm.com
Subject: Delay in RC and Bike Number



Hi Team,



This is to bring your notice again a vechile registration issue ;-



I purchased one yo speed bike from authorized dealer Amit yo bykes plot
no.29, Block -A poket -1, Sec-15 Rohini, Delhi-1100089.



This Yospeed bike was purchased on 1st Jan 2009 and at the time of purchase
they said the entire document related to this bike will be handover to you
within 30 days. and after 5 months documents are still not delivered/
prepaired and vendor having no clue when they will finally handover the
document related to registration of the bike and the bike number.



I continuously chasing the authorized dealer amity Yo bykes for the same and
the answer is within next week your vehicle number and RC will be finalized.
It's been 5 months since I purchased this vehicle and still having no number
of the same which lead me not to use my vehicle legally on road.and the
reason is that they have some internal offical issue with the dealer and his
legal consultant due to that client is suffering.



This seems to be fully financially wastage of money.There is no single
person from the company site ready to take proper responsibility of this
work to be finished and handover my RC and vehicle number.



Please Guide me where to go to get this Issue resolve.



Details of iteam purchase by me :-



Invoice number 422

Customer name SATISH CHANDER S/O RAM CHANDER

ADDRESS ;54 D.P.SADAN HAILRY LANE NEW DELHI -1

MODEL :YO SPEED

COLOR :GREY

CHASSIS NO :IES 48L08014318



PURCHSED ON 1ST JAN 2009.

TIN 7810331039