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Complaint against TVS Service Center.

This is a discussion on Complaint against TVS Service Center. within the Bike forums, part of the Two Wheeler category; Hi, My bike Apache number - TN 10 Z 7846. after my 3rd sevice i am facing shock absorbers oil ...

  1. #1
    Unregistered Guest

    Default Complaint against TVS Service Center.

    Hi, My bike Apache number - TN 10 Z 7846. after my 3rd sevice i am facing shock absorbers oil leakage problem started. i done my service in Macherla Service Center in Ramapuram chennai. i showed that problem to them they said they dont have stock absorbers stcok now so have to get it from the company and they asked me to come after 20 days for replacement. after 20 days i went today now they are telling still dint get the stock so not able to do that. also they took the fourth free service booklet.

    i am suffering a lot becouse of this. now they are telling we can do free service but cannot replace the shock absorbers bcoz they dont have the stock. what to do now. can anyone help me on this. my number is 09003173437. please help me if you can. if possible please give me TVS complaint center number.

    reach me @ 090031734347.

    Thank you.

  2. #2
    Unregistered Guest

    Angry worst service

    worst service in sneha tvs kothapet service centre in hyd (AP11AH9938)

  3. #3
    psunil1278 Guest

    Default Sunil Kumar

    Problem in My Bike.

  4. #4
    Unregistered Guest

    Default worst service

    Dear sir,


    TVS scooty service is very worst in Vishnu TVS Ganapathy-Coimbatore. I have given my bike for four services, every time i request them to fix up the problems which i have mentioned earlier, but all in vain they are not at all fixing the problem perfectly ,They are putting worst spare parts. Within a 2days vehicle condition goes back. But they are charging for each service more than Rs 800.before service my vehicle has mild noise but now it is ruing like a auto this what their service ,Vishnu TVS can make worst within 3Hrs.they are charging extra money for their worst service and on last Saturday they agreed to service now they are asking extra money for service and spare for their improper service.



    TVS as a company sucks.... they are good for nothing. i got a bike from them , the TVS and right from the beginning i have had problems with it. they could not fix it and then their service centre are the worst any company can have... i have given my bike for servicing 4 times in the Vishnu TVS Ganapathy-Coimbatore and they have never fixed a single problem. they do not even wash the bike.
    i regret buying a TVS bike and i will never make the mistake again and will ensure that none of my family members or friends ever buy a TVS.



    I need a resolution for this. If it’s not resolved as soon as possible then i would have to take further action. I should get a reply for this mail immediately.



    Bike Number: TN 38 AW 8661
    Model : Scooty PEP
    Color : Purple
    Service Station: Vishnu TVs


    Regards,


    J.Nandhakumar.

    Ph:9600990213

  5. #5
    Unregistered Guest

    Angry worst service

    dear sir


    i have apache rtr160 i got the worst service from khayti services center it is at RPS more Danapur.
    i had done half engine work but after completed his work after that i got the problem within 10 days typing chain once again replaced and i had also got the mobile lickage and engine noise. I always told him to do the task but they haven't.
    i had also given this complain to the ares sales officers. But they are also misguiding me.
    whenever i reached to the services center they always changes somes spares and charged us but they haven't removed
    my problem. It is only my its a problem maximum costomer.My vachiles no. is BR 1 AM 1743. This bike is registered with
    the name Mr. Bijeshwar pd singh from danapur.




    TVS as a company sucks.... they are good for nothing. i got a bike from them , the TVS and right from the beginning i have had problems with it. they could not fix it and then their service centre are the worst any company can have... i have given my bike for servicing 4 times in the Vishnu TVS Ganapathy-Coimbatore and they have never fixed a single problem. they do not even wash the bike.
    i regret buying a TVS bike and i will never make the mistake again and will ensure that none of my family members or friends ever buy a TVS.

    I need a resolution for this. If it’s not resolved as soon as possible then i would have to take further action. I should get a reply for this mail immediately.



    With Regards
    Rahul Rakesh Singh
    My bike no. BR 1 AM 1743 Color Yellow, Model Apache RTR160
    Cont. 09386045693, 8252241829, 8521215206

  6. #6
    Unregistered Guest

    Thumbs down Tvs wego, worst scooter of my life

    hi
    i bought tvs wego for my wife when it was launchedon november 2010
    from that day it ran for 1250 km and i had spend too much money on petrol because in full petrol tank it goes only 55 to 60 km
    i had complain to tvs toll free no. and they every time tell me that service engineer will call u in the evening but they never told me which evening he will be calling
    instead of wego i would have bought some other scooter or scooty for my wife
    i came through worst service of all time in my life
    once u bought it noboby is listening to u
    my no ic HP 19B 1063
    IN FUTURE I SUGGEST NOT TO BUY ANY TVS PRODUCT NAD THE SERVICE CENTRE PEOPLE ARE THE WORST ANY COMPONY CAN HAVE AND UNPROFESSIONAL AND UNTRAINED PEOPLE WHO DONT KNOW WHERE TO START AND WHAT TO DO
    shahnaz ahmad
    0091 98162 86221
    himachal pradesh

  7. #7
    Peush Prabhakar is offline Junior Member
    Join Date
    Mar 2012
    Posts
    1

    Default Service Center Persons Changed Engine Oil.

    Hey,
    Everyone I would like to appeal wherein Service Center Persons changed engine oil without informing about it. I also told them I just need a service and nothing else is to be done as TVS sport has just covered 1890 kilometers and no need is there to change oil but then too they did. Its the case of Allahabad TVS Service Center in Civil Lines near Vishal Mega Mart. I also reported this to manager but he instead of understanding it gave absurd excuses and told me do you it is company's policy. Even I inquired into that as it was impossible and found that all of them were cheating all the customers in the same way.

    Vehicle Owner : Peush Prabhakar
    Vehicle No. : UP70 BK 2216
    Vehicle Model: TVS STAR Sports
    Service Center: Civil Lines, Allahabad
    09718993183
    Allahabad
    Last edited by Peush Prabhakar; 03-21-2012 at 08:47 PM.

  8. #8
    shankar1957 is offline Junior Member
    Join Date
    Apr 2012
    Posts
    1

    Unhappy Eye wash service At Anatapur TVS Service Center

    Recently I have given my TVS Victor Bike for service in TVS service center:

    Listing the complaints of the Bike thus:

    1 Bike Do sent start When kicked
    2.Engine gets off When the cruise is at low pace in traffic
    3.Mileage is very poor.
    4.Foot rest damaged need to be replaced
    5.Side indicators need to be replaced
    6.Kick rod loose and to be replaced
    7.Battery was old and poor
    8.When I park the bike in front of my gate at house while the bike in neutral and on.( It takes 5secs. to
    Open the gate go inside the gate) The moment I open the gate come to the bike only to see that the bike is
    Off.
    Off all the complaints only item 5 was addressed well.

    I took the bike to the service service station 3 times but in vain.
    Reply for Item No. 4,5&7 No stock.
    Post Lunch time is horrible they never adhere to time just before lunch and after lunch.
    My bike is having same problem before service and after service.
    They charged me about 1300/-
    They changed some unnecessary parts which in the last servicing also changed
    Previously they used to check the level of petrol This time No.
    Totally I am not happy with service of The TVS service center at Anantapur,
    Where I gave my bike for servicing. In my last servicing things were other wise.
    I appeal to public here by not to get belied by the Tall claims of TVS Service Center

    ABS.Somayajulu.
    Manager In ISO 9001-2008 Multi & Super specialty Hospital,

    ANANTAPUR

  9. #9
    Murli Ashiya Guest

    Default Worst Service

    Hi All,

    This is Murli from Noida.
    I had my worst experiance with TVS service service at Noida.

    I had problem with my Engine so i decided to had work on it.

    After a long thought i deceided to do it on TVS showroom at Noida "Aditi Automobiles, c-2, sector-10, Noida".

    When i reached at the shoroom on (14/04/2012) and show my consern regarding the problem i am having with my engine and told them to complet engine work, the persone told me that i can get my bike by the evening which was duly conformed by the owner of the showroom and i was told to come in evening to colect the bike. They take 5000 rs from me in advance, stating that they required advance payment for doing the job.

    I got a call in the evening that the bike will not be able to collect in the evening as they don't have some parts available at the showroom and will be available on Wednesday (18/04/2012).

    Wtihout knowing the inventory they operated my bike and then told me that the bike will not be available till Wednesday.

    Then on Wednesday when i called them to know the status of my bike they again told me that they still don't have the parts available at the showroom and again told that the bike will be available on 19th.

    So i am still waiting for the day to come when i will get my bike back.

    I would recommand every TVS users that do not go the Aditi Automobils, c-2, Sector-10, Noida.
    They are not aware about their inventory available at the showroom and missguide the customers.

    Regards,
    Murli Ashiya

  10. #10
    Harshith K Guest

    Thumbs down Defective scooty streak sold to me

    worst 2 wheeler one can purchase for the money I spent on making it suitable for riding. I spent more than 6k on just fixing one problem. It is irony but it's way too funny to share everyone that the problem I have been facing and still unsolved mystery is that the petrol I put doesn't go into petrol tank, it rather goes to engine and gets mixed with engine oil. I gave it service station which is authorised one and yet they dint fix the issue. Not even one day have passed since I brought back vehicle from service center that I have noticed the same problem. +918547035836 this is my number and the vehicle number is KA 12 J 7049. I need TVS people to contact me at the earliest, I either want them to replace the vehicle with a new one, remove engine and fix a new engine or just agree for an exchange.
    Harshith K likes this.

  11. #11
    Unregistered Guest

    Post Complaint Regarding TVS Apache RTR 180

    Dear Sir,

    I am Om Parkash S/O Shiv Nath R/O H.No. 76 St. No. 5 Gurubagh Colony Near Veer Palace Chandigarh Road Focal Point Ludhiana. 141010.

    Subject :- Complaint TVS Company Not sale a quality product.

    Vehicle No. is PB 10 DF 0823 Apache RTR 180 White Colour.

    I am purchased TVS Apache RTR 180 Since July 2011. The Bike performance is appreciated for 4 To 5 Month But after this period accident for my self due to front disk break not working properly.
    i am complaint gulzar TVS Ludhiana. the enng. told me not a break issue. so i am ignore this. but during running i am facing this problem again & again then i am complaint again to gulzar TVS but again engg. told me this is not a break problem engg. told during running break collect some dust so you fill the break nor work properly nothing anything as.
    but again 12-05-2012 Saturday accident of my self due to front disk break not working properly disk is jam in Highway. my driving speed is approximate 90~100 Km/Hrs. i am thanks to god i am safe but my face is normally damage so i not suffer in future due to this problem.
    so i am claim to company please pay my all suffering cost & also pay my bike maintenance cost.

    So i am submitted our bike in gulzar TVS to day 14-05-2012 due to check this problem and accidental claim.
    Sir i request you please solve this quality issue.

    I am Waiting Your Reply.

    If any doubt please contact me any time.

    Thanks & Regards

    Om Parkash

    99144-21219

  12. #12
    indramani mishra is offline Junior Member
    Join Date
    Feb 2012
    Posts
    2

    Default mcz motors (tolichouki,hyderabad) not happy with the services of that showroom and rude behavier

    i bought new tvs Apache 160 hyper edge from mcz motors (tolichouki,hyderabad) on 10th may 2012 and the amt was cash .. when i paid whole amt then they told they don't have yellow color bike so my bike will come after 1 hr ... i waited there for 6 hr after that the person came with bike i dont know from where he was coming and after coming that showroom guys told this is ur bike ...from the date ho purchasing i m facing lot of problem with the service of that showroom .. i bought that bike on may 10th may and i got the papers after 15 days still i m waiting for service book when i talk to them they tell me that "company is not sending that book what we can do..." that showroom people does't have manner to talk also. one day they call'ed me n ask ur all documents are ready u can come n collect when i went there then the person name 'rajkumar' he told me service book is not yet come u can come after two days then i ask him "when all documents were not ready then why did u call me it was wastage of journey" then he told " its a commitment to u after two days it will come" now one week is over and i m still waiting for service book ... tell me what should i do? my bike's first servicing date is on 10th june without book how i can go for servicing??


    i m really feddup with the service of tvs mcz motor showroom even i talked to manager of that center also he is also does't have manner to talk plss he was fighting n arguing with me do something its really hurting i m not happy even after purchasing bike just because ho that showroom.


    its really shame for TVS company that they r producing nice product but not giving the services i cant recomment to any one to buy tvs products.




    indramani mishra
    9393984986
    hyderabad

  13. #13
    Unregistered Guest

    Thumbs down TVS star City...Missed stroke.

    Hi,
    i own TVS star coty since 5 years.
    the day i bought the bike ,its giving miss strokes since then.i have complained this problem several times to the service ecntres,however no action has been taken so far.
    i think no one from TVS group is enough capable to solve the problem.
    you can imagine how humiliating it is when you are in between huge traffic and your bike is giving mis strokes....its becoming a shame to ride on a STAR CITY...(City mein kachra)

  14. #14
    gsinghh77@yahoo.in Guest

    Default my bike serviceye

    my name is gurpal singh am from ludhiana maine last year tvs ka bike firozpur road se gulzar (dealer) se purchase kya tha 3 service bhi ho gye thee koi complaint nahi thee par ab firozpur road ki branch band ho gye aur maine rajpura road se 4rth service ke liye bheja par mere bike ka jo haal huua aap meri bike dekh ke batana na to service karne wale ko kush ata hai na koi complaint sun ne wala 8 din baad band bike without service wapas lana para kyonki unke paas bike ka koi bhi parts nahi the parts 20 din baaad ayega is ka matlab hum bike 20 din nahi chala sakte aakhir mujhe bike bahar se hi theek karwana para am shoking aap ko complaint kar raha hoon my ph no 9855334034 plz call me am totaly depressed

  15. #15
    charansdream@gmail.com Guest

    Default worst service

    HI All,

    I just wanted to complaint how Triton treat their customers.

    And i have explained everythin in the mail and i dont have time to discuss on this matter.(its waste discussing)

    I am asking the concern persons to stand on saturday Eveing in the service centre and analyse the situation there.

    I was asked for the below.(Friday morning compalints taken in the Job Card)

    1, oil Change (was done on second day evening after i requesting the mechanic)

    2, Adjusting the break, (Only disc was done not rear one).

    3, Battery charge (Not done)

    4, And they commited to give back vehicle on Friday evening, but friday no one called me to inform that they are giving on saturday and when i asked on Saturday they are planning to Push to monday.

    5, when i called the service centre they dont have the courtesy to asnwer, they cut line before conversation finish.(some male staff)(this was the worse part in whole drama).

    6. Vehicle delivered around 8 pm second day after putting pressure on the mechanic .( i came to service centre at 5.20 pm of second day)

    7, Washing the vehicle was very poor, only name sake they put water on the vehicle.the greece and dust still there on that bike.(not cleaning inside the seat and edges of engine,no soap wash).

    8, They are giving hand written bill and not computer printed and its very diffcult to read what they written on the bill(i mean to say for what they charged how much).

    9, Some sound is coming in engine so i asked them to check but i did not tell to open the engine. but they did not ask me before opening the engine(May be they can open the engine with out my permission) and they told all the mess in engine so it wil cost 7000 rs , so i asked them no need to doin it now,will do it after some time , just do the service,for this they took 2 days.

    Hope all clear now, and i dont have any more explanation.

    Charan

 

 

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