Hi,

Myself is Pawan Kumar & my credit card no is 5176 5339 6576 3003.

I have been cheated by ICICI credit card department that ICICI credit card department have accepted many times on cal but still continue to cheat on statement.

Go through the below history:-



• ICICI bank have attached a insurance policy to me without my information & approval. I have raised the issue immediately on 1st Sept 2009 after checking the statement.

• Again I have written the mail on 5th Sept but still no Customer care executive called me to remove the additional unwanted policy money.

• After mail, I got a call that the policy will be cancelled & I need not to pay any charges. I have asked to deduct the policy bill before month cycle & same was agreed by customer care executive.

• But no deduction happed & no reply from the customer care executive with so many mails from my side. Again I was continuously receiving the credit card statements for 2-3 months without attending the issue from bank side. Again I got a call & mail from Executive who accepted the mistake & confirmed me that policy will get reverted and the interest also will be deducted which was happened due to bank mistake.

• That was agreed on mail from executive side on 12 Sept 2009 that policy will be cancelled & interest will get reduced and I will get the new statement by 21 Sept2009 to pay. That was again a new commitment from Customer Care executive.

• Again there was no reply till 23rd Sept & I have send the reminder mail again-again.

• Now I got the statement with inclusive new month interest also instead of deduction.

• After mail chain from my side, I received a call from customer care executive that I have to pay the policy full payment one time else the policy will be continue.

• Finally I got the mail that the amount which is full of 5-6 months interest & policy payment, have asked me to pay the same.

• I have again call the customer care executive to clear the issue but again instead of clearing, bank have deducted 15000 Rs/ from my account automatically.

• Total amount I have to pay was 17000. Bank have deducted 15000 from my account and i have already paid ~10000. After that also Bank is still claiming to pay 31000/.



I think, Consumer forum/court is the right way to go through. Please suggest me for further proceeding.

Hi Team,

Today, i have got problem with ATM Transaction, I have made transaction if RS.500 from ATM but i was not successful and I got some error on ATM Screen and not money was dispatched from ATM. but still I got SMS and amount of Rs. 500 was deducted from my Account.

Please do the needful on this case.


Regards,

Nirav Panchal
email : nirav4119@gmail.com
Date: 1-Jan-2013

Dear Sir / Madam,

Me and my wife are getting calls from ICICI no. 022-28561906, 022-28563535, 8693824175, 8652127427 for recovery of credit card dues which might be issued in name of my brother. I don’t stay with my brother anymore and we are not in contacts at all and I am not aware about any card issued in his name.

The calls would be from your recovery agent which calls on my mobile number, my wife’s mobile number and also at my wife’s work place. We had repeatedly told that we are not in contact of my brother but still we are getting continuous calls and the people on the call are even abusing even after talking to them calmly. This has also forced my wife’s employer to sack her from the job and she is jobless now.

I would like to know below facts as to why we are getting calls for this.

• The card was never issued in our names
• The card was not utilized by us at all
• We are not the guarantor for the credit card issued
• Its not our liability to make the outstanding payment

Request you to do the needful at the earliest and stop such harassing calls. Me and my wife have really suffered without any fault of us.

Card details of my brother provided by your recovery agent - 9401270190629001

Regards,
Dhiren Jakharia

Dear Sir / Madam,

Me and my wife are getting calls from ICICI no. 022-28561906, 022-28563535, 8693824175, 8652127427 for recovery of credit card dues which might be issued in name of my brother. I don’t stay with my brother anymore and we are not in contacts at all and I am not aware about any card issued in his name.

The calls would be from your recovery agent which calls on my mobile number, my wife’s mobile number and also at my wife’s work place. We had repeatedly told that we are not in contact of my brother but still we are getting continuous calls and the people on the call are even abusing even after talking to them calmly. This has also forced my wife’s employer to sack her from the job and she is jobless now.

I would like to know below facts as to why we are getting calls for this.

• The card was never issued in our names
• The card was not utilized by us at all
• We are not the guarantor for the credit card issued
• Its not our liability to make the outstanding payment

Request you to do the needful at the earliest and stop such harassing calls. Me and my wife have really suffered without any fault of us.

Card details of my brother provided by your recovery agent - 9401270190629001

My contact Number is +91-9819674945

Regards,
Dhiren Jakharia