This is to inform you that on the dated 14.10.2014 my father transaction of 15000/- from the ATM of Punjab national Bank (Railway Station,Ambala Cant) , but the amount has not withdrawal from the ATM after Waiting , after Waited of 5-7 minutes my father's registered Mob .no message came down for the amount of 15,000 debited in the account , my father has registered the complaint immediately at the PNB Customer care & the reference no. A003816432 , after Seven days the Customer Care has informed to him the amount is debited from the ATM & you undersigned Contact in the Branch , after that my father has Visited PNB (Sadar Bazar, Ambala Cantt ) on dated 30-10-2014 , but Bank has non Shown the any interest in this matter .
My Father has very disppressed after this incident & also many time request for CCTV Footage & Which Person is taken the amount in the ATM , but Bank has not Supported in any time , So I Kindly request to you Please Check the Footage at the ATM on dated 14-10-2014 & also credited the amount in my account ASAP.
Your positive response awaited
Shri Prem Chand Sharma
Branch :-Punjab Nation al Bank
SCO - 398 , Sector-20 Panchkula