Dear Sir/Madam,

I had a Salary account with Punjab National Bank since July 2007. I have two concerns..!
I have approached the branch in person and I didn't get any solution. Also I have sent two mails from my Internet banking mail account on 29th January 2011 and 07th February 2011, no reply till date.

Issue : 1
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I moved to another firm and so I thought of changing my Salary account to a Savings account. On 06th Noverber 2010, I approached my home branch and requested them to change my Salary account to a Savings account and also to transfer my account to another location. I was informed that if this has to be changed to a Savings account then a minimum balance of Rs.1000 has to be maintained. So I deposited Rs.1000 and the Salary account was converted to a Savings account on 06th Noverber 2010. But on 01st January 2011 an amount of Rs.250 was deducted from my account stating "QAB Charges from 01-10-2010 to 31-12-2010". This is not fair..!
Until 6th November 2010, my account was a Salary account and I can have Zero balance and on 6th November 2010 I have deposited Rs.1000 and converted to a Savings account. Then how can the QAB charged for me. When I checked in the branch in person, they answered me that even if the account is changed as a Savings account on November the QAB will be charged from 01st of October. It was a Salary account till November and I have deposited the required amount of money and changed to a Savings account, then how can the QAB charged from 01st of October.
I was really frustrated, When I asked this to the branch in person, he replied irresponsibly that, "the computer will deduct money and they are not responsible for that".

Issue : 2
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On 02nd January 2011 a sum of Rs.193.00 has been debited from my account mentioning "FROM 20-07-2007 TO 31-12-2010". When I checked in the home branch in person, they answered me that, "Number of transactions in my account between the period FROM 20-07-2007 TO 31-12-2010 is more than the allowed free limit.
They are calculating the number of transactions from 2007 to 2010. Is there any limit for the number of transaction for a period of 3 years..?

Expecting a quick reply and a valuable solution. Thanks in advance.