Hi,

I am Raghavendra working in medium range Software Company. HSBC Bank marketing agent approached to my company and provided the credit card for free of cost and said its life time free card there be no any processing fees and annual fees or charges on the credit card. During the verification process HSBC customer care called me said the same about charges.

But now, after 1 year 2 months they charged 700 + 72.10(Service tax) for primary card and 350 + 36.05(Service tax) for add-on card. I called up customer care, they saying that they decided to have charges from this year.

Even without informing me, HSBC charged Rs. 1158.15 in current month’s bill.

If they could informed me last month, I would have been cancelled the credit card last month itself. Please can I know any contact to resolve this problem?

My e-mail ID is raghubudarp@gmail.com and contact number is 9986465757

Advance thanks for your help...

hi
iam also facing the same problem, last 2 years iam using this hsbc card. I maintained to my balance is zero. Now they charged the same amount
Rs.1158.15/- - like miscellaneous charges. this is rediculas. how dare they charged. They should revert this amount. wht can i do. pls anyone help me.
by chocks.