My account no.15681000024517 I have not received SMS for any transactions please activate Sms. my mobil no.9312475665
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My account no.15681000024517 I have not received SMS for any transactions please activate Sms. my mobil no.9312475665
Dear Mr Bararia,Quote:
Originally Posted by nirmal bararia
The SMS alerts that you refer to are activated when you register for the Bank’s InstaAlerts facility. To activate InstaAlerts for your phone, please visit your nearest branch, fill up the InstaAlerts form and submit it. Else, if you are a netbanking customer, you can register for this facility online. For the procedure to activate InstaAlerts online, please visit the following link: Business Credit Cards, Business Credit Card Offers, Credit Card Deals and Offers - HDFC Bank
Regards, Customer Assistance, HDFC Bank
Hi,
Due to incorrect entry of details on a merchant website during a bill payment using HDFC debit card, I got a message that my "HDFC mastercard securecode account has been blocked. Please contact customer care to unblock."
I reached your call center number 28561818 couple of times, they said that the account will be unblocked after few days. Around a month or so has passed and I still keep getting the blocked account message for any online transaction of my debit card.
Kindly let me know the process to unblock the HDFC mastercard securecode account immediately.
I want to change my ph. no.as follows;-
old ph. no.<9948624943> mya pl. replaced by new ph. no.<8008848884>
Dear Sir/Madam,
My Information,
Name: DEEPAK SINGH
Phone no.: +91 9819670204
Branch name: HDFC BANK MAROL BRANCH
Branch code:592
Subject: Reagarding to open saving/salary account.
I am DEEPAK SINGH. I got my salry kit by first week of FEB, then I just came to (WIPRO LTD.) Kochi to joine my training. But my co-ordinator named as: RASHMI KUMARI made a call to me and said that the kit you having with you is not assigned to you.
So I courrier that kit to her in HDFC BANK MAROL BRANCH MUMBAI and she got receive that courrier. And she told me to send a new KIT.
I have a permanent address of VARANASI UTTAR PRADESH. So I told her do not courrier my kit to my mailing address I need that here in WIPRO LTD Kochi office. And then she agreed. And then she just made a call to me after i day and said I need an acknowledgment from your company. Then I gave her my HR E-MAIL ID and I said asked them "What do you exaclty need". My HR also send her my whole information.
But I am triyng to contact her by past two-three days she does not pick my phone and never send any information about this all.
Please help me to find out my salary kit as well as help me to open that account asap.
Dear Customer,Quote:
Originally Posted by Unregistered
We apologize for the delay and would like to look into the matter. We request you to write to talktous@hdfcbank.com with your debit card number and contact details along with the reference ID TTU00277024022011. A bank representative will investigate the issue and get in touch with you shortly after we receive this information.
Regards, Customer Assistance, HDFC Bank
Dear Sir,
I am one of the oldest customer of HDFC Bank and eversince the opening of ur Alkapuri, Vadodara branch, almost everybody in the bank knows me personally. In the month of July,2010, I had opened an account with 1$ with 'Paypal'. Suddenly on 12th Aug.2010 evening, I received a 'SMS' from ur credit card deptt. informing that an amount of Rs. 4777.22 has been paid 2 'Paypal'.
I called up 'Phone banking persons immediately for clarification as I had not authorized any such payment 2 any company thru' 'Paypal' and requested 2 block my card with immediate effect. Next day, on 13th Aug.2010, I met Mr. Bhushan Lakhia 2 explain entire case, confirm 'Card Blocking' and file written complaint about this unauthorized payment.
Mr. Bhushan had assured me that a prompt action will b taken to get the payment reverted back 2 my a/c. 2 days after this, I left India 2 join my son's family in ' New Castle, Australia' where from I am sending this mail 2 U.
To my surprise, despite sending numerous mails 2 Mr. Bhushan and ' Credit Card Deptt.' , I did not receive back my 1st payment amount of Rs. 4777.22 but instead noted from my online bank account statement that another payment of Rs. 4825.58 has been made 2 the same company on 7th Sept.2010.
Here, it is noteworthy that the subject card was blocked on 12th Aug.2010.
Of all the numerous mails sent, I am giving U a few dates on which I had sent mails;
10th,13th,15th &17th Aug. 2010 to customerservices.card@hdfcbank.com.
19/8,24/8,13/9,06/10,27/10,03/11,08/1110/1112/11,16/11,22/11/2010 and 07/01/2011 to Mr. Bhushan Lakhia. In addition to all this, I talked to Mr. Bhushan, Mr. Arpit Vyas and Mr. Bhaumik Shah on phone also.
I am sorry 2 inform that despite all this, the case has not been resolved. I expect U to look in to the matter personally and get me back my money paid unauthorizedly thru' 'Paypal'.
With due regards,
Mehrotra ( mehrotra001@gmail.com )
dear sir/madam,
this is sathish kumar, i have a salary account in ameerpet branch( VC COMPLEX, BALKAMPET) acc no 16271050005186. i need all my monthly statements FROM THE ACCOUNT OPENING DATE TO DEC 2010. for my salary proof so kindly send these to my email tallapallis@yahoo.com as soon as possible.
THANKING YOU
SATHISH KUMAR. TALLAPALLI
Dear Mr Mehrotra,Quote:
Originally Posted by Rajendranath Mehrotra
We apologize for all the inconvenience caused, and would like to look into the matter. However, we would need a few more details from you. We request you to write to talktous@hdfcbank.com with your credit card number, your complaint details and your contact details along with the reference ID TTU00277625022011. A bank representative will investigate the matter and get in touch with you shortly after we receive this information.
Regards, Customer Assistance, HDFC Bank
Dear Mr Kumar,Quote:
Originally Posted by tallapallis
"You can avail of the facility for requesting for statements through phone banking, Net Banking, at branch or writing to us at support@hdfcbank.com. Please visit the following link for a list of our phonebanking numbers: HDFC Bank - Leading Bank in India, Banking Services, Private Banking, PhoneBanking No.. Since you are registered for the e-mail statement facility, we request you to opt for a duplicate e-mail statement through NetBanking also."
Regards, Customer Assistance, HDFC Bank
Hi,
My name is Amitabh Chaudhary. I had courier guy at my office today and he got to call me thru my office as i was not in office and he tells me sir i am from the courier company please come and collect ur card else it will be returned back. I believe you are dispatching cards properly or is their a problem u have with these courier guys. I have not yet received the dispatch details of my card. I did receive an email the next day of the courier guys visit at my office stating my card has been dispatched. Please let me know the dispatch details so that i can call up the courier guys and get my card collected. I have not received any sms.
Thanks,
Amitabh
+91 783 865 2647
please unlock my HDFC master card.....i am unable to use online facilities....please do it for needful....thank you
mobile no.9738809695,,,,9742324226
Dear Mr Chaudhary,Quote:
Originally Posted by Unregistered
We would like to assure you that it is the courier company’s duty to ensure the package is delivered to the customer at his registered mailing address, and that you do not have to follow-up with them regarding the delivery status of your card. Should you fail to receive the card, however, we request you to write to talktous@hdfcbank.com with your account number and the reference id TTU00280002032011. Once we receive this information, a bank representative will get the dispatch details and ensure the card is delivered.
Regards, Customer Assistance, HDFC Bank
Dear customer,Quote:
Originally Posted by Unregistered
We would need a few additional details from you to be able to assist you further: request you to write to talktous@hdfcbank.com with your card and account number, the complete details of your complaint (including why your card was blocked) and the reference id TTU00280102032011. Once we receive this information, a bank representative shall contact you.
Regards, Customer Assistance, HDFC Bank
Customer i.d. No.25421816
s/b a/c. No. 01471050034507
mobile no 8000210796
my mobile no. Is not updated even tough i am getting insta alert