Scope International, a 100 percent subsidiary of Standard Chartered Bank, has formed a knowledge partnership with Cambridge Integrated Services, the BPO arm of Scandent Solution Corporation Limited.
Scope Thursday signed a pact to offer knowledge services to the banking and financial sector worldwide, with a primary focus on the US, European and Australasian markets.
"Scope International is a leading banking BPO and undertakes a comprehensive range of services in transaction processing for wholesale and consumer banking," said Jaspal Bindra, general manager for South Asia with Standard Chartered Bank.
"In the last four years, Scope has been successfully supporting all 56 countries where the Standard Chartered Group has a presence and has proved to be a superior shared service centre for the bank."
Cambridge will directly interface with all customers and be responsible for all service-level agreements and statements of work. It will also provide sales and delivery engines that will be supported by Scope.