Wednesday, February 25, 2009

RE: Account Number: 041010100249096
Transaction Description: PUR/G T D C/240209/2500.00/INR
Transaction Date: 24/02/2009
Transaction Amount: Rs. 2,500/-

I was touring Jaipur with my wife and decided to make a purchase in the shop Gayatri Textile Designing Corporation. When I went to finalize the purchase the merchant stated that my debit card could not be processed and that I must pay in cash. I was immediately concerned that the merchant was attempting to commit fraud but I had already presented my card to the clerk. Being my anniversary and not wanting to disappoint my wife, I proceeded with the purchase and paid for the merchandise in cash as requested.

When I returned home I immediately logged into my account to confirm that the transaction was not processed as the merchant had promised. To my disappointment, I found that the transaction was indeed processed and that my account had been debited Rs. 2500/-, I found that had paid twice for the merchandise I purchased.

This letter is to confirm our and document our conversation as well as to serve as notice that I have received an incorrect charge on my account.

I have telephoned the merchant directly in an effort to resolve the issue but have not been able to reach their shop. The contact information of the shop is:

Gayatri Textile Designing Corporation
Jagdish Colony, Mount Road
Ramgarh Mode, Amer Road
Jaipur-302 002 (raj) India Tel: 2671102

Please let me know what I can do to provide you with any supporting information or documentation, I am submitting the receipt from the shop with this letter.

I appreciate your time and attention regarding this important matter.

Best regards,
Pawan Kumar Sharma
email : pwn999@gmail.com
Cell: 9855612339 Home: 0172-3086135