Dear Members,
Greetings. This is Dr.P.Kamalavenkatesh from Aurangabad.
I deposited one cheque (Rs.30,000, Canara Bank, Tamilnadu) for
crediting into my ICICI bank account. I have deposited it personally
in the branch office of ICICI Bank, Aurangabad in the 1st week of
August, 2005.I was told that it will take 20 days for crediting into
my account. After waiting for one month, i have complained about non
crediting of the cheque in ICICI Bank customer service through
mobile. I was told that within 3 working days they are going to get
back to me. But no reply even after 15 days. I again tried the
customer service and their executive informed that the cheque
deposited by me is only 3000 Rs, not 30,000. He advised me to go to
the branch office and complain with them. I was terribly shocked and
went to ICICI bank branch office and have given the written complaint
with enclosures (my copy of pay in slip, xerox copy of my cheque)etc.
I was told that they will get back to me to my mobile within 2
working days. But no reply. I again went to branch office and
informed them about this matter. Finally branch manager promised me
that he will take immediate action. But after a week he informed me
that there are some problems in the software services of Indian
Bank, hence it is getting delayed. I have waited and complained to
ICICI corporate office through internet. i got the reply that please
cooperate with Branch manager to solve the problem. Still I am
running behind the branch office, but my problem is not solved even
after 3 months.Also ICICI fellows are not in position to infoem me
about the happenings. Every time i am going to their office but in
vain. Now my request is that please give me some advice to solve my
problem.

Thanks and regards
DR.P.KAMALAVENKATESH
NEW DRUG DISCOVERY-BIOLOGY
WOCKHARDT RESEARCH CENTER
AURANGABAD