Smt.Vijayakumari D/o. Jogappa Nayaka,
Aged about 43 years,
R/at Sri Ranga Nilaya, Complainant
Vivekananda Road
AND
1. The Manager,
Bank of Maharastra,
B.G.Palya Circle, opposite parties
B.H.Road, Tumkur
2. Smt.Padmaja D/o. Janardhan,
Aged about 40 years,
No.93, 10th Cross, 3rd Block,
Thyagarajanagar, Bangalore
ORDER
2. Through this complaint, the complainant prays for an order against the Opposite Parties (hereinafter called as the OPs for short) to award a compensation of Rs.3,00,000/- for mental agony and other expenses.
3. The facts given rise to institute the complaint may be summarized as thus:
It is contended that, she holds a SB account bearing No.20129617677 (old No.1262) since 2002 and she has been given cheque book issued by the 1st OP. She claims that, since then, she has been making good transaction with the 1st OP.
4. It is further contended that, the complainant due to loss of her SB account pass book and cheque book made a representation before the 1st OP on 11-6-2007 and sought for issuance of duplicate pass book and also to stop payments of the cheque leafs vide No.442263, 442264, 442265, 442266, 442268, 442269 and 224470. The 1st OP had pursued the complainant to give a written request and collected Rs.200/- and Rs.150/- as a service charge for making the “stop payment” of the above said cheque leafs and Rs.50/- for issuing a duplicate pass book on the same day. After that, the complainant had received a duplicate pass book alongwith new cheque book.
5. It is further contended that, she was shocked and surprised when received summons from the court on a criminal complaint filed u/s 138 of NI Act by the 2nd OP. It is alleged that, the 2nd OP by misusing the lost cheque leaf bearing No.442270 presented the cheque for Rs.2,50,000/- by forging the signature of the complainant. She was further shocked to know that the 1st OP had entertained the cheque and returned with a shara “Insufficient funds” on 31-1-2008 eventhough he had received the representation of the complainant to stop payment and collected charges of Rs.350/- for taking needful action.
6. It is further contended that, the complainant in her representation given to the 1st OP had clearly mentioned that, the said cheque book and pass book were lost. The 1st OP when received the cheque leaf No.442270 for encashment had neither informed the complainant nor the police or taken steps to stop the payment of the cheque or given an endorsement to the concerned “stop payment”. Instead of issuing an endorsement of stop payment, the 1st OP dishonoured the cheque with an endorsement “Insufficient of Fund”. Due to the negligent service of the 1st OP and the illegal act of 2nd OP, she has been made to suffer in the eye of public and also forced to face a criminal trial before the 16th Additional CMM at Bangalore in CC.No.10153/2008.
7. Therefore, she claims compensation of Rs.3,00,000 from the 1st OP. Hence this complaint.
8. Among the OPs who have been notified of the complaint, the 1st OP put in his appearance through his counsel and resisted the same by filing his objections. The 2nd OP has failed to appear before this forum, hence, she is placed exparte.
9. The gist of the written statement is as follows:
In the written statement filed by the 1st OP, it is alleged that, the complaint is not maintainable either in law or on facts of the case. This OP while admitting the fact that, she is a S.B. Account holder and consumer/customer vide SB Account No.20129617677 (old No.1262) since 2002 of this OP branch; issuance of cheque book and pass book to her, interalia pleaded that, as per the instructions of the complainant to stop payment of seven cheques, an amount of Rs.350/- was adjusted from her total balance amount of Rs.525/- on 11-6-2007.
After the deduction, she had a sum of Rs.135/- as the balance amount in her account. When the bank received a cheque on 8-8-2007, the complainant was informed either to close the account or to maintain the minimum balance. Thereafter, the complainant took a late decision and paid a sum of Rs. 500/- to her account and maintained the balance of Rs.570/- Thereafter, she obtained a cheque book on 3-10-2007 after paying charges of Rs.15/- through her account. Thus, it is alleged that, the complainant with some ulterior motives has made reckless allegations against the bank on distorted versions.
10. It is contended that, the alleged cheque presented by the 2nd OP was dishonoured by issuing a shara “Insufficiency of fund” on 31-1-2008 as the balance of Rs.425/- only was maintained by the complainant in her account. Thus, it is contended that, there is neither insufficiency of service nor negligence on the part of this OP. This OP has pleaded lack of knowledge in so far as the remaining allegations about filing of a criminal complaint by the 2nd OP before 16th ACMM, Bangalore and other related facts. Accordingly, he prays for rejection of the complaint with exemplary cost.
11. In support of their cases, the complainant and the 1st OP have filed their affidavits. They have also pressed in to service of relevant documents and produced the several citations. The documents produced by the complainant and the 1st OP came to be marked as Ex.C-1 to Ex.C-15 and Ex.R-1 to Ex.R-2 respectively. We have heard the learned counsels appearing for the parties. We have also examined the materials available on record.
12. The questions that arise for our considerations are:
1. Is there any deficiency of service committed by the 1st OP?
2. Is the complainant entitled for the relief as prayed for?
13. Our findings on the above questions are here under:
Point No.1: No
Point No.2: As per order
REASONS
14. A careful perusal of the account extract of the complainant produced by the 1st OP at Ex-R-1 it clearly reveals that, she had not maintained the minimum balance as on 11-6-2007. The correctness of this account extract is not disputed by the complainant. It is necessary note that, there is a statutory presumption available to the 1st OP in respect of the account extracts maintained by them during the ordinary course of their banking business. That being position, it is necessary to examine as to whether the 1st OP was justified in dishonouring the cheque for insufficiency of funds instead of returning it with an endorsement “stop payment”. As indicated earlier, the stop payment charges came to be deducted from the account of the complainant on 11-6-2007 at Rs.350/-. From the account extract, it is seen that, as on that date a sum of Rs.525/- was available in her account and from that balance Rs.350/- came to be deducted.
Therefore, it is evident that as on the date of complainant’s representation for stop payment of the cheques on the ground of loosing the cheque book and pass book or its misplacement, she had not maintained a minimum balance in her account. Therefore, in our view that, when 2nd OP had presented a cheque bearing No.442270 for Rs.2,50,000/-, the 1st OP was justified in dishonouring the cheque for insufficiency of funds.
15. It is the grievance of the complainant that, if the endorsement of “stop payment” was given instead of “insufficiency of funds” she would not have been made to face a criminal trial. This contention of holds no water in the light of the provision Section 138 of Negotiable Instruments Act, which gives cause of action to file a complaint even in case, where the cheque is returned with a endorsement “payment stopped” instead of “no sufficient funds” There is catena of decisions to hold that the dishonour of cheque by a reason of stop payment also attracts the provision of section 138 of Negotiable Instrument Act. Therefore, we find no merits in her contention.
16. Thus with the available materials on records, we are convinced to hold that, the complaint is devoid of merits and it is liable to be rejected. Accordingly, it is ordered.
ORDER
The complaint is dismissed but without costs.


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