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Punjab State Electricity Board

This is a discussion on Punjab State Electricity Board within the Banking forums, part of the Financial Services category; Buta Singh (aged 35 years) son of Karnail Singh, resident of Khosa Pando, Distt.Moga. Complainant Versus 1. Punjab State Electricity ...

  1. #1
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    Default Punjab State Electricity Board

    Buta Singh (aged 35 years) son of Karnail Singh, resident of Khosa Pando, Distt.Moga.



    Complainant



    Versus



    1. Punjab State Electricity Board, service be got effected through its Secretary, PSEB, Patiala.

    2. XEN, Punjab State Electricity Board, Zira.

    3. Sub Divisional Officer, Punjab State Electricity Board, North Sub Division, Moga.

    Opposite parties.




    Sh.Buta Singh complainant has filed the present complaint under section 12 of The Consumer Protection Act, 1986 (herein-after referred to as ‘Act’) against Punjab State Electricity Board through its Secretary, PSEB, Patiala and others (herein-after referred to as ‘Board’)-opposite parties directing them to quash the illegal demand of Rs.41923/- raised vide memo no. 2685 dated 26.11.2008, to restore the electric supply of his connection and also to pay Rs.10000/- as compensation for causing mental tension and harassment beside costs of litigation or any other relief to which this Forum may deem fit be granted.

    2. Briefly stated, Sh.Buta Singh complainant is a ‘consumer’ of the OPs-Board having domestic electric connection bearing account no. KH37/0759 installed at his residential premises having sanctioned load of 0.06 KW. That the complainant belongs to Mazbhi Sikh caste which has been declared as ‘Schedule Caste’ in Punjab State and they are exempted from the payment of electricity charges. So he was not liable to pay any consumption charges. That the complainant received a memo dated 26.11.2008 from the OPs-Board vide which they raised a demand of Rs.41923/- on account of ‘theft of energy’. That the impugned demand raised by the OPs-Board is altogether illegal, unjust void at law on the ground that the complainant is exempted from payment of electricity charges and there was no necessity for him to steal the electricity.


    That under the garb of aforesaid allegations of stealing the electricity, the OPs-Board has disconnected his electric supply forcibly, illegally and in violation of rules and regulations of the PSEB. That the complainant approached the office of OPs-Board number of times and requested to withdraw the impugned demand, but to no effect. That the aforesaid act and conduct of the OPs-Board has caused great inconvenience, harassment and mental agony to him for which he has claimed Rs.10000/- as compensation beside costs of the litigation. Hence the present complaint.

    3. Notice of the complaint was given to the OPs-Board, who appeared through Sh.S.K.Dhir Advocate and filed written reply contesting the same. They took up preliminary objections that the complaint is not maintainable in the present form; that there is no deficiency in service on the part of the OPs-Board; that the complainant has concealed the material facts from the knowledge of this Forum. Originally, there was one connection bearing account no.K37/759 installed in the name of complainant, but the same was permanently disconnected on 7.12.2005 on account of non payment of consumption charges. In fact on 14.11.2008 Sh.Jagtar Singh, AAE PSEB Sub Urban Division, Moga alongwith other officials of the OPs-Board checked the residential premises of the complainant and found him stealing the electricity by illegal means i.e. by fixing the direct wire from main PVC. That the checking authority declared it as a case of ‘theft of energy’. That the checking was conducted in the presence of the complainant, but he refused to sign the checking report.


    Thereafter, notice no.2684 dated 26.11.2008 under section 126 of Electricity Act, 2003 was issued to the complainant demanding Rs.41923/- on account of ‘theft of energy’. He was also asked to file the objections, if any, within 7 days, but he neither filed any objection nor deposited the impugned amount. On merits, the OPs-Board took up the same and similar pleas as taken up by them in the preliminary objections. All other allegations contained in the complaint were specifically denied being wrong and incorrect. Hence, it was prayed that the complaint filed by the complainant has no merit and it deserves dismissal.

    4. In order to prove his case, the complainant tendered in evidence his affidavit Ex.A1, copy of bill Ex.A2, copy of caste certificate Ex.A3, copy of notice Ex.A4 and closed his evidence.

    5. To rebut the evidence of the complainant, the OPs-Board tendered in evidence affidavit Ex.R1 of Sh.D.S.Toor XEN, affidavit Ex.R2 of Jagtar Singh AAE, copy of notice Ex.R3, copy of report Ex.R4, copy of checking register Ex.R5 and closed their evidence.

    6. We have heard the arguments of Sh.D.K.Garg ld. counsel for the complainant and Sh.S.K.Dhir ld.counsel for the OPs-Board and have very carefully perused the evidence on the file.

    7. Sh.S.K.Dhir, ld.counsel for the OPs-Board has mainly argued that the complainant is not a ‘consumer’ of the OPs-Board. This contention of the ld.counsel for the OPs-Board has full force. Admittedly, Buta Singh had obtained domestic electric connection bearing account no. KH37/0759 for his residence having sanctioned load of 0.06 KW. His connection was permanently disconnected on 7.12.2005 on account of non payment of consumption charges. After the expiry of two years of PDCO (Permanent Disconnection Order), old connection can not be revived by any authority of the OPs-Board. In that event, Buta Singh complainant having no connection in his name can not be said to be a ‘consumer’ of the OPs-Board.

    8. Moreover, the evidence on the file proves that on 14.11.2008 Sh.Jagtar Singh, AAE PSEB Sub Urban Division, Moga alongwith other officials of the OPs-Board checked the residential premises of the complainant and found him stealing the electricity by illegal means i.e. by fixing the direct wire from main PVC. The checking authority declared it as a case of ‘theft of energy’. The checking was conducted in the presence of the complainant, but he refused to sign the checking report. Thereafter, notice no.2684 dated 26.11.2008 under section 126 of Electricity Act, 2003 was issued to the complainant demanding Rs.41923/- on account of ‘theft of energy’. The charge of theft has been proved from the checking report Ex.R4 and affidavit Ex.R1 of Sh. D.S.Toor XEN, affidavit Ex.R2 of Jagtar Singh AAE, copy of notice Ex.R3, copy of checking register Ex.R5.

    9. On the other hand, the complainant has failed to lead any cogent and convincing evidence to prove that he was not committing direct ‘theft of electricity’ except his own affidavit Ex.A1. There is no corroboration to his affidavit that he was not stealing the electricity by illegal means. Moreover, he has reason to give false affidavit in order to save himself from the consequences of being caught red handed while committing theft of electricity. Thus, no reliance could be placed on the affidavit Ex.A1 of the complainant and we discard the same.

    10. Moreover, the checking party had acted in accordance with rules and regulations issued by PSEB from time to time and in discharge of their official duties. They were supposed to do all their acts bonafidely and in good faith and without any malice or motive. The complainant has not alleged any ill-will or animus against them. They have no reason to make a wrong report against him. In view of these circumstances, we hold that on 30.05.2008 the complainant was found stealing the electricity by aforesaid illegal means. Thus, the impugned demand of Rs.41923/- raised by the OPs-Board on account of ‘theft of energy’ was quite legal and valid and as per rules and instructions of the PSEB. Hence, the complainant has failed to prove if there was any deficiency of service on the part of the OPs-Board.

    11. The ld.counsel for the parties did not urge or argue any other point before us.

    12. In view of the aforesaid facts and circumstances, the complaint filed by the complainant has no merit and the same is dismissed. In view of the peculiar circumstances of the case, the parties are left to bear their own costs. Copies of the order shall be sent to the parties free of cost and thereafter, the file be consigned to the record room.

  2. #2
    adv.sumit is offline Senior Member
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    Default Punjab State Electricity

    Sewa Singh (aged 45 years) son of Sh.Chand Singh son of Megh Singh, Agriculturist, resident of village: Ramu Wala, Tehsil: Phool, Distt.Bhatinda.



    …..Complainant.



    Versus





    1. Punjab State Electricity Board, The Mall, Patiala through its:-

    i) Executive Engineer, PSEB, Bagha Purana.

    ii) Sub Divisional Officer, PSEB, Smadh Bhai, Tehsil: Bagha Purana, Distt.Moga.



    ..…Opposite Parties.


    Sh.Sewa Singh complainant has filed the present complaint under section 12 of The Consumer Protection Act, 1986 (herein-after referred to as ‘Act’) against Punjab State Electricity Board, Executive Engineer, PSEB, Bagha Purana and another (herein-after referred to as ‘Board’) opposite parties directing them to quash the illegal demand of Rs.24530/- raised vide bill dated 16.12.2008 as sundry charges.

    2. Briefly stated, Sh.Sewa Singh complainant is a ‘consumer’ of the OPs-Board having domestic electric connection bearing account no.RL47/0139N installed at his residential premises with sanctioned load of 1.36 KW in the name of his father Chand Singh. Said Chand Singh has expired on 06.10.1979 and after his death, the complainant has been using the said connection being his ‘beneficiary’ and paying the consumption charges regularly and nothing is due against him. That previously the complainant received a memo no. 277 dated 7.3.2008 vide which the OPs-Board raised a demand of Rs.4774/- on account of ‘theft of energy’ which he deposited vide receipt dated 79 dated 17.03.2008. That now again, he received a bill dated 16.12.2008 vide which the OPs-Board raised a demand of Rs.24530/- as sundry charges without assigning any reason. That the complainant never consumed the energy to that extent. That the complainant visited the office of the OPs-Board and requested to withdraw the impugned amount, but to no effect. Hence the present complaint.

    3. Notice of the complaint was given to the OPs-Board, who appeared through Sh.S.K.Dhir, Advocate and filed written reply contesting the same. They took up preliminary objections that the complaint is not maintainable in the present form and that the complainant has concealed the material facts from the knowledge of this Forum. It was averred that the electric connection in question was installed in the name of one Chand Singh son of Megh Singh, so the complainant has no locus standie to file the present complaint. In fact, on 01.03.2008 Sh.Sukhdev Singh, AEE PSEB Smadh Bhai alongwith other officials of the OPs-Board checked the electric connection in question and found the complainant stealing the electricity by illegal means i.e. by fixing direct wire from main PVC by bye-passing the meter.


    The meter was stopped while the electricity was running at the spot. The complainant was also found using the excess load . That the checking authority declared it as a case of ‘theft of energy’. Thereafter, notice no.277 dated 7.4.2008 of provisional order of assessment for ‘unauthorized use of electricity’ was served upon the complainant to deposit Rs.4774/- under section 126 of Electricity Act, 2003 which he deposited. That the said amount was calculated as per commercial circular no. 53/2006, but thereafter, clarification of Chief Engineer, PSEB Patiala was received vide which in ‘theft cases’ the amount to be calculated was by taking 100% load factor.


    Accordingly, the audit party detected this mistake and raised further demand of Rs.24530/- on account of difference of demand factor vide memo no.2315A dated 03.11.2008 from the complainant, but he failed to deposit the same. Hence, the impugned amount was added in the consumption bill of the complainant dated 16.12.2008 to which the OPs-Board is legally entitled to recover. On merits, the OPs-Board took up the same and similar plea as taken up by them in preliminary objections. All other allegations contained in the complaint were specifically denied being wrong and incorrect. Hence, it was prayed that the complaint filed by the complainant has no merit and it deserves dismissal.

    4. In order to prove his case, the complainant tendered in evidence his affidavit Ex.A1, copy of death certificate Ex.A2, copy of checking report Ex.A3, copy of notice Ex.A4, copy of receipt Ex.A5, copies of bills Ex.A6 to Ex.A7, copies of receipts Ex.A8 and Ex.A9, copies of bills Ex.A10 to Ex.A12 and closed his evidence.

    5. To rebut the evidence of the complainant, the OPs-Board tendered in evidence affidavit Ex.R1 of Sh.M.S.Brar, XEN, affidavit Ex.R2 of Sukhdev Singh AEE, copies of notices Ex.R3 and Ex.R4, copy of checking report Ex.R5, copy of half margin Ex.R6, copies of sundry register Ex.R7 and Ex.R8 and closed their evidence.

    6. We have heard the arguments of Sh.V.K.Jindal ld.counsel for the complainant and Sh.S.K.Dhir ld. counsel for the OPs-Board and have very carefully perused the evidence on the file.

    7. Sh.S.K.Dhir ld.counsel for the OPs-Board has mainly argued that Sewa Singh complainant is not a ‘consumer’ of the OPs-Board because the electric connection in question was issued in the name of Chand Singh. This contention of the ld.counsel for the OPs-Board has no force. Admittedly, the electric connection in question was issued in the name of Chand Singh father of the complainant, who has died on 06.11.1979. After his death, the electric connection in question was used by the complainant being his son and he used to pay the consumption charges regularly. This fact has not been controverted by the ld.counsel for the OPs-Board. In view of aforesaid facts and circumstances, we therefore, hold that Sewa Singh complainant being beneficiary is a ‘consumer’ of the OPs-Board. Our this view stands fortified by our own Hon’ble State Commission, Pb. Chandigarh in Appeal No.218 of 2004 (Ashwani Kumar Vs. Punjab State Electricity Board and Ors.) decided on 16.8.2005. The relevant portion is reproduced as under:-

    “Suffice it to say that in case of Ashwani Kumar he is the owner in possession of the premises though the connection is in the name of Kartar Devi and is actually the consumer of the electricity and therefore, a ‘consumer’’



    8. However, Sewa Singh complainant who is using the electric connection in question, is directed to get the same transferred in his name within 3 months after complying with the requisite formalities.

    9. Sh.V.K.Jindal ld.counsel for the complainant has mainly argued that the impugned demand of Rs.24530/- raised vide bill dated 16.12.2008 by the OPs-Board is wrong and illegal because the complainant had already paid Rs.4774/- vide receipt no.79 dated 17.03.2008 (Ex.A5) on account of alleged ‘unauthorized use of electricity’. This contention of the complainant has full force. Admittedly, the OPs-Board found the complainant using the unauthorized electricity and vide notice dated 07.03.2008, he was directed to pay Rs.4774/- which he deposited on 17.03.2008.

    10. Now it is contended by ld.counsel for the OPs-Board that they have charged the complainant for ‘unauthorized use of electricity’ by taking 30% demand factor as per commercial circular no. 53/2006 whereas he was to be charged by taking 100% demand factor. This contention of the ld.counsel for the OPs-Board has no merit. Circular 53/2006 of the OPs-Board shows that in cases of theft/ unauthorized use of electricity, a domestic consumer can be charged by taking 30% demand factor. The case of the complainant, who is a domestic consumer does not fall under direct theft mentioned in category ‘e’ of rule (1) of said circular. Thus, the OPs-Board has wrongly issued the fresh notice to him directing to pay the impugned amount on account of difference of demand factor from 30% to 100%.

    11. Moreover, the OPs-Board is estopped by their act and conduct to raise the impugned demand because they have already charged the complainant by taking 30% demand factor. Hence, the OPs-Board has wrongly and illegally issued the impugned notice to the complainant to pay the difference of charges on account of difference of demand factor. Thus, there is deficiency in service on the part of the OPs-Board in demanding the impugned amount and we quash and set aside the same.

    12. To prove the aforesaid contention, the complainant produced his affidavit Ex.A1, copy of death certificate Ex.A2, copy of checking report Ex.A3, copy of notice Ex.A4, copy of receipt Ex.A5, copies of bills Ex.A6 to Ex.A7, copies of receipts Ex.A8 and Ex.A9, copies of bills Ex.A10 to Ex.A12 and we believe and rely upon the same. On the other hand, no reliance could be placed on affidavit Ex.R1 of Sh.M.S.Brar, XEN, affidavit Ex.R2 of Sukhdev Singh AEE and documents Ex.R3 to Ex.R8 and we discard the same.

    13. The ld. counsel for the parties did not urge or argue any other point before us.

    14. In view of the aforesaid facts and circumstances, the complaint filed by the complainant has merit and the same is accepted. Hence, the impugned demand of Rs.24530/- raised by the OPs-Board vide bill dated 16.12.2008 is set aside and quashed. Keeping in view the peculiar circumstances of the case, the parties are left to bear their own costs. Copies of the order be sent to the parties free of cost and thereafter the file be consigned to the record room.

  3. #3
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    Default Punjab Electricity Board

    Balvir Singh (aged 49 years) son of Sh.Babu Singh, resident of village: Mandar, Tehsil & Distt.Moga.



    Complainant.

    Versus



    1. Punjab State Electricity Board through its Secretary, PSEB, Patiala.

    2. Executive Engineer, Punjab State Electricity Board, Moga.

    3. Sub Divisional Officer, Punjab State Electricity Board, Kot Ise Khan.



    Opposite Parties.





    Sh.Balvir Singh complainant has filed the present complaint under section 12 of The Consumer Protection Act, 1986 (herein-after referred to as ‘Act’) against Punjab State Electricity Board, Patiala through its Secretary and others (herein-after referred to as ‘Board’)-opposite parties directing them to quash the illegal demand of Rs.39068/- raised vide memo no.46 dated 4.9.2009 and also to pay Rs.10000/-as compensation for causing mental tension and harassment.

    2. Briefly stated, Sh.Balvir Singh complainant is a ‘consumer’ of the OPs-Board having domestic electric connection bearing account no.MD59/0379F installed at his residential premises with sanctioned load of 1.78 KW in the name of Sucha Singh from whom he purchased the premises vide agreement dated 24.10.1996. That after the purchase of the said premises, the complainant has been using the said connection being ‘beneficiary’ and paying the consumption charges regularly with the OPs-Board and nothing is due against him.


    That all of a sudden, he received a memo no.46 dated 4.9.2009 from the OPs-Board vide which they raised a demand of Rs.39068/-. That the complainant never committed any ‘theft of energy’. That the complainant approached the office of the OPs-Board and requested to withdraw the impugned demand, but to no effect. That the impugned demand is altogether wrong and illegal. That the aforesaid act and conduct of the OPs-Board has caused great inconvenience, harassment and mental agony to him for which he has claimed Rs.10000/- as compensation. Hence the present complaint.

    3. Notice of the complaint was given to the OPs-Board, who appeared through Sh.R.K.Goyal, Advocate and filed written reply contesting the same. They took up preliminary objections that the complaint is not maintainable in the present form; that the complainant is estopped by his act and conduct from filing the present complaint; that the complainant has concealed the material facts from the knowledge of this Forum. On merits, it was averred that the electric connection in question was installed in the name of one Sucha Singh son of Dhara Singh, so the complainant has no locus standie to file the present complaint. In fact on 25.8.2008 Sh.Amarjit Singh SDO Kot Ise Khan alongwith Baldev Singh JE checked the electric connection in question and found the complainant using the electricity by illegal means i.e. by joining the wire from PVC joint from the roof of his house and from the said joint direct kundis were connected by the complainant.


    That the checking authority declared it as a case of ‘theft of energy’. Thereafter, notice no.2469 dated 4.9.2008 was issued to the complainant raising a demand of Rs.39068/- on account of ‘theft of energy’ under Electricity Act, 2003 to which the OPs-Board is legally entitled to recover. All other allegations contained in the complaint were specifically denied being wrong and incorrect. Hence, it was prayed that the complaint filed by the complainant has no merit and it deserves dismissal.

    4. In order to prove his case, the complainant tendered in evidence his affidavit Ex.A1, copy of bill Ex.A2, copy of notice Ex.A3, copy of agreement Ex.A4 and closed his evidence.

    5. To rebut the evidence of the complainant, the OPs-Board tendered in evidence joint affidavit Ex.R1 of Sh.Jaspreet Singh XEN and Sh.Amarjit Singh SDO, copy of checking report Ex.R2, copy of notice Ex.R3 and closed their evidence.

    6. We have heard the arguments of Sh.B.S.Sidhu ld.counsel for the complainant and Sh.R.K.Goyal ld.counsel for the OPs-Board and have very carefully perused the evidence on the file.

    7. Sh.R.K.Goyal ld.counsel for the OPs-Board has mainly argued that Balvir Singh complainant is not a ‘consumer’ of the OPs-Board because the electric connection in question was issued in the name of Sucha Singh. This contention of the ld.counsel for the OPs-Board has no force. Admittedly, the electric connection in question was issued in the name of Such Singh who purchased the premises alongwith electric connection in question vide agreement dated Ex.A4 from said Sucha Singh and since then the electric connection in question was used by the complainant being his ‘beneficiary’ and he used to pay the consumption charges regularly. This fact has not been controverted by the ld.counsel for the OPs-Board. In view of aforesaid facts and circumstances, we therefore, hold that Balvir Singh complainant being beneficiary is a ‘consumer’ of the OPs-Board. Our this view stands fortified by our own Hon’ble State Commission, Pb. Chandigarh in Appeal No.218 of 2004 (Ashwani Kumar Vs. Punjab State Electricity Board and Ors.) decided on 16.8.2005. The relevant portion is reproduced as under:-

    “Suffice it to say that in case of Ashwani Kumar he is the owner in possession of the premises though the connection is in the name of Kartar Devi and is actually the consumer of the electricity and therefore, a ‘consumer’’



    8. However, Balvir Singh complainant who is using the electric connection in question, is directed to get the same transferred in his name within 3 months after complying with the requisite formalities.

    9. Sh.B.S.Sidhu, ld.counsel for the complainant has mainly argued that the impugned demand of Rs.39038/- raised vide memo dated 4.9.2008 by the OPs-Board is wrong and illegal. This contention of the ld.counsel for the complainant has no merit. Admittedly, on 25.8.2008 Sh.Amarjit Singh SDO Kot Ise Khan alongwith Baldev Singh JE checked the electric connection in question and found the complainant using the electricity by illegal means i.e. by joining the wire from PVC joint from the roof of his house and from the said joint direct kundis were connected by the complainant.


    The checking authority declared it as a case of ‘theft of energy’. Thereafter, notice no.2469 dated 4.9.2008 was issued to the complainant raising a demand of Rs.39068/- on account of ‘theft of energy’ under Electricity Act, 2003 to which the OPs-Board is legally entitled to recover. To further strengthen the aforesaid allegations against the complainant, the OPs-Board has produced the joint affidavit Ex.R1 of Sh.Jaspreet Singh XEN and Sh.Amarjit Singh SDO, copy of checking report Ex.R2, copy of notice Ex.R3.

    10. Moreover, the complainant has failed to lead any cogent and convincing evidence to prove that he was not committing ‘theft of electricity’ except his bare affidavit Ex.A1. There is no corroboration to his affidavit that he was not stealing the electricity by illegal means. Moreover, he has reason to give false affidavit in order to save himself from the consequences of being caught red handed while stealing the electricity by illegal means. Thus, no reliance could be placed on his affidavit Ex.A1 and we discard the same. Hence, we hold that the complainant was found committing ‘theft of energy’.

    11. Now the question for determination is whether the complainant can be made liable to pay Rs.39068/- on account of ‘theft of energy’ as per the Electricity Act, 2003. The answer to this question is partly in negative. The OPs-Board has not strictly complied with the provisions of new Electricity Act, 2003. Admittedly, the electric connection installed at the premises of the complainant is domestic. Regulation 36 & 37 (4) of Annexure-8 u/s 126 of Electricity Act, 2003 shows that in case of ‘theft of energy’, the domestic consumer at the most can be charged by taking the demand factor of 30%. Copy of checking report Ex.R2 issued by the OPs-Board as well as written reply and affidavit Ex.R1 show that they have charged the impugned amount by taking the demand factor as 100% instead of 30%. Thus, we hold that the impugned demand of Rs.39069/- raised vide memo4.9.2008 from the complainant is liable to be set aside and quashed. However, the OPs-Board can charge the complainant for ‘theft of energy’ by taking the demand factor as 30% under the said Act.

    12. The ld. counsel for the parties did not urge or argue any other point before us.

    13. In view of the aforesaid facts and circumstances, the complaint filed by the complainant is partly accepted and the demand of Rs.39068/- raised by the OPs-Board vide bill dated 04.09.2008 from the complainant is set aside and quashed. However, the OPs-Board is entitled to issue fresh notice/ demand on account of ‘theft of energy’ by taking the demand factor as 30% and thereafter the complainant shall deposit the same within 15 days from the date of receipt of the notice. In view of the peculiar circumstances of the case, the parties are left to bear their own costs. Copies of the order be sent to the parties free of cost and thereafter the file be consigned to the record room.

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