]Dear Sir,

Myself Ashwani Kumar, as per above subject I want to inform you that my father Mr. Shivlal has salary account (Ac No. - 31337705351) in State Bank of India Rampur Maniharan, Saharanpur UP. and Debit Card No. 6220180453000025826 with Name of SHIVLAL

Sir my father complaint both verbally and in-writing to the SBI branch Rampur Maniharan, Saharanpur UP for uncompleted transaction of Rs 20,000 (money debited from account but ATM machine did not fetch money).

On 29th Aug 2011, he went to withdraw money from PNB ATM branch Rampur Maniharan. He tried to withdraw Rs 10,000 twice, but both the time money did not come out from the ATM machine, although Rs 20,000 was deducted from his account. Then he complained to SBI branch manager, they said that their ATM in-charge person was on leave and they can only re-look into the matter after he comes back. We waited, waited and kept following up. The ATM in-charge person arrived after 20 days and he wrote my father's complaint and said that he will let us know what went wrong on the uncompleted transaction and how we can recover our Rs 20,000 money back. After one week my father went to the branch again then Branch manager said we cant do any thing you have to contact to PNB.

I also complain to SBI head office (Complain No. AT42922478413 and AT42922478424) on 29th sept 2011 but did not receive any response yet. I always try to call on costumer care but nobody pickup my call.

Sir please help me to get our money back.

Thanks and regards,
Ashwani Kumar
Account Holder Name - Shivlal
Account No - 31337705351
Debit Card No. 6220180453000025826
Contact No. - 9917036039
Email id - ar.ashwani@gmail.com[/QUOTE]