Hello,
Kindly provide us your full contact details, so that we can guide you accordingly.
This is a discussion on non receipt of debit card, check book, internet banking password within the Bank Account forums, part of the Banking category; sir, 1. I have opened a savings account in Deutsche bank (a/c no: 400004691320019) in Jul 2008 but i have ...
sir,
1. I have opened a savings account in Deutsche bank (a/c no: 400004691320019) in Jul 2008 but i have not received my debit card, cheque book and Internet banking user id and password. In spite of visiting several times to the branch (ECE house, New Delhi) no efforts have been made by the bank authorities to resolve the issue.
2. Everytime to carry out a transaction i have to come all over from Lucknow to new Delhi to the branch office which not only eats up my precious time and money but harasses me also.
3. This issue has made me mentally disturbed as its being one year i have opened my account with 1 lac rupees out of which i have invested 60000/- and bank is not able to provide me any update on this.
4. You are hereby requested to please look into the issue and provide suitable justice to my problems.
Hello,
Kindly provide us your full contact details, so that we can guide you accordingly.
Regards,
Admin,
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sir
thanks for your response my permanant contact no is 09452834717 which is lucknow no however presently i am in delhi so my local no is 9871501214. My postal address is OMQ 10/1 Air Force Station Memaura p.o. banthra Lucknow-227101. Looking forward for your able guidance
Dear Mr. Bhardwaj,
To sort out such kind of Banking complaints, you will have to send a written complaint to the Head Office of the Deutsche Bank and wait for the response for near 15 to 20 days. Keep a copy of that letter with you so that if the Bank fails to give you any solution, you can forward your complaint to the Banking Ombudsman also. The address of Head Office is:
The CEO,
DB House, Hazarimal Somani Marg,
Fort, Mumbai, Maharashtra - 400001.
Regards,
www.consumercourt.in
Dear Sir,
I have SB Account in Canara Bank .My Debit card expired in the month of Feb'09 and upon intimation from the bank to collect new card from the branch,I went to the bank to collect the card,but the officer in the cards section could not be able to find the card and he told me to come on another day.
At last after two to three visits (10 to 15 days) the officer sucessfully found that the new card was missed out and they asked me to apply for a new card and the application for the new card was submitted by end of March'09.
As I have not recieved debit card even after frequent visits to bank,I wrote to customer care & copy was marked to my branch on 10 June'09 & 03 July'09.As there was no reply from the bank or from the customer care and called customer care and filed a complaint on 10 July'09 and the complaint no. is 557013.
I have not yet recieved the card till date and when I enquired about my card from customer care , they told me to apply for a new card again as the Bank HO has not recieved my application from the bank.
When I enquired from the bank regarding this, still they are telling that my application was under process and I will be recieving the card at the earliest.
I have to go to bank every time to withdraw money which results in waste of time and money for travelling .
Kindly advice me to proceed further to get justice .
Kindly advice me to get justice.
Regards,
D.Venkatesh,
Chennai
venkatesh.dhandapani@gmail.com
Dear Sir,
To sort out such kind of Banking complaints, you will have to send a written complaint to the Head Office of the concerned Bank and wait for the response for near 15 to 20 days. If the Bank fails to provide you any help in that time frame then you can send your written complaint to the RBIs Banking Ombudsman division. The address is:
C/O Chairman & Managing Director,
Canara Bank Head Office, 112 J.C.Road,
Opp. Town Hall, Bangalore,
KARNATAKA-560002
Regards,
www.consumercourt.in