Sir,

It is submitted that I, SLt Sunil Kumar Singh serving in Indian Navy,
placed a request for conversion of my savings account in ICICI Bank
(Dwarkanagar Branch, Visakhapatnam) to an Joint account on 14 Jul 09. The
Bank Claims that they process request of joint accounts in four working
days. However, in my case it did not even bothered to call and inform the
status of request after 10 days. Of my personal interest I submitted request
to know the status through internet. I got information that my signatures do
not match. To resolve this issue I again visited Branch office and placed a
request for my signature change in bank's records. In spite of visiting
branch thrice, my request is still pending with remarks not justifiable.

The very purpose of making my account a joint account is that my wife
presently do not hold any account with me. She has received a cheque of Rs
15000/- (Rupees Fifteen Thousand Only) delivered on my office address from
insurance company Allianz Bajaj to which all premiums are paid by me through
the same (ICICI) bank. My wife is a house wife, she has no source of income.

It is pertinent to mention that all relevant document are already
submitted which includes self attested copy of PAN Card, Address proof and
duly completed joint account opening application.

I am a Naval Officer (Government's Gazetted Officer) who is facing such
problems with a Bank which self acclaims itself to be India's No 1/2 Bank. I
am afraid what it will do with normal customer. This deed of bank needs to
be resolved which not only wastes valuable time of people but also creates
depression and anxiety. I am not only losing interest on that Rs 15000/- due
to Bank's complacent functioning but sandwiched between domestic
requirements (caused purely due to bank's negligence) and service exigencies
(Paramount in a soldiers life).



My savings account particulars are as follows: -

Sunil Kumar Singh, A/c No - 00600102810, Branch - Dwarkanagar,
Visakhapatnam. 530014.



Request an early action on this issue.