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This is a discussion on Illegal charges decucted by Standard Chartered Bank !!! within the Bank Account forums, part of the Banking category; Dear Sir/Madam, This is to bring to you notice that i am holding a saving bank account with standard chartered ...
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Illegal charges decucted by Standard Chartered Bank !!! Dear Sir/Madam,
This is to bring to you notice that i am holding a saving bank account with standard chartered bank (A/C No.52610575194).
In the month of march they have deducted around Rs.1800/- from my account without my approval and prior intimation.After calling their customer care i came to know that the mentioned charges are deducted against the account maintenance charges as the bank has changed the minimum account balance policy from Rs.10,000/- per month to Rs.25,000/- per month.But i was not communicated by either medium about this change.
With great disappointment i am writing this mail.I had not been informed by any medium about the change of the bank policy of the minimum balance otherwise i would have taken care of the same.
I have already called up the customer care twice but with no results and even walked in to the GK branch and put in my request in writing.I have sent them two mails (Dated:15th May & 3rd June'09, also but of no use.
Last month i receibved a call from Mr.Arun (Standard cHartered Bank) and he assured me that if i maintain a minimum balance of Rs.1,00,000/- per month there on they will reverse the chrges.But even after doing the mentioned nothing has been done till date on that part.
This is not the first time the bank has charged me with some amount but they have done this earlier also.This time it is of Rs.1800/- and i am feeling cheated about it.This is a serious issue of my consumer rights exloitation.
Would request you to look into it and take the required action as its a serious matter of consumer rights exploitation as the bank has cheated with me.
The details of my account are as below:
Name: Mohit Kapil
A/c No. 52610575194
Mob: 9311508132
Waiting for a reply.
Regards,
Mohit Kapil
+919311508132
RAJ TELEVISION NETWORK LTD.
1416,14th Floor,Ansal Tower,Nehru Place
New Delhi
Administrator
Hello,
Kindly mention the account type.
Regards,
Admin,
** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **
Junior Member
Dear Sir/Madam,
This is to bring to you notice that I am holding two saving bank account with standard chartered bank (A/C No.53710054356) & (A/C No.53710054062) at PITAMPURA, Delhi-110034
In the month of october-2010, I requested to get my both the accounts downgraded vide my written application which was submitted & got received at their branch at PITAMPURA i.e. The minimum balance per month to be maintained in each of my account may now be downgraded to Rs.25000/- instead of Rs.50000/- (copy attached)
But to my uttermost surprise, on my visit to the bank after a year, i.e. on 16.12.2011 to collect my statement of account, which they were not providing me since last one year. I found the bank has deducted around Rs.5000/- from each of my account videlicet non-maintaining the minimum balance.
Bespeaking there with Mr.Vivek Sinha, the branch manager & Mr. Rishi Malhotra, the so called “dedicated relationship manager’ , the duo has almost thrown me out from the bank premises with their unmannerly & crude deportment, instead of resolving my issue they both find fault of never submitted such petition of mine & tried to scolding & tongue-lashing me and elucidated that the charges imposed in my statement of account are legitimatize
I then called up the customer care of bank (reference no THYA55/LC/1211/9) but with no results.
Administring such so called dedicating relationship managers, rattling me that how can one remain customer of yours .
With great disappointment I am writing this mail & request you to look into it and take the required action as it is a serious matter of consumer rights exploitation, as the bank has cheated with me by the unwarranted charges been imposed in my both accounts
RAJESH SACHDEVA
9810103626
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