Dear Sir/Madam,

This is to bring to you notice that i am holding a saving bank account with standard chartered bank (A/C No.52610575194).

In the month of march they have deducted around Rs.1800/- from my account without my approval and prior intimation.After calling their customer care i came to know that the mentioned charges are deducted against the account maintenance charges as the bank has changed the minimum account balance policy from Rs.10,000/- per month to Rs.25,000/- per month.But i was not communicated by either medium about this change.

With great disappointment i am writing this mail.I had not been informed by any medium about the change of the bank policy of the minimum balance otherwise i would have taken care of the same.

I have already called up the customer care twice but with no results and even walked in to the GK branch and put in my request in writing.I have sent them two mails (Dated:15th May & 3rd June'09, also but of no use.

Last month i receibved a call from Mr.Arun (Standard cHartered Bank) and he assured me that if i maintain a minimum balance of Rs.1,00,000/- per month there on they will reverse the chrges.But even after doing the mentioned nothing has been done till date on that part.

This is not the first time the bank has charged me with some amount but they have done this earlier also.This time it is of Rs.1800/- and i am feeling cheated about it.This is a serious issue of my consumer rights exloitation.

Would request you to look into it and take the required action as its a serious matter of consumer rights exploitation as the bank has cheated with me.

The details of my account are as below:

Name: Mohit Kapil
A/c No. 52610575194
Mob: 9311508132

Waiting for a reply.

Regards,

Mohit Kapil
+919311508132
RAJ TELEVISION NETWORK LTD.
1416,14th Floor,Ansal Tower,Nehru Place
New Delhi