Originally Posted by vrs

Hello,

I submitted a request to open a Savings account in HDFC Bank on 19th Jan 2011 in the following branch:

G 2 And 3 Windsor Park
Indirapuram
Ghaziabad - 201014
Uttar Pradesh
Tel 011-61606161
Fax 0120-4164744
IFSC Code HDFC0000590

The money from my cheque submitted for opening the account was debited on 24-Jan-2011. ( Rs 12000 was debited). Since then I have just been following up and I have been given dates and promised about the account being opened within 24 hrs. But till date( 19th feb), there is no clue of the account being opened. Even after so many days, the personnel responsible to open the account ( Shilpi Arora )has just given me dates.

The reference number for opening the bank account is SB0102882284.

I have also registered a Complaint with the HDFC Bank, and I am still awaiting response from the bank manager.

I request you to please take this matter as a concern and register a complaint for the same with the bank. This is a question on the Banks operation and functionality.

Dear customer,

We apologize to you for the delay in opening your account. However, we would need some additional information to investigate the reason for the delay. Request you to write to talktous@hdfcbank.com with your full name, complete address (as mentioned on the form), contact details, application number, the branch where the account is to be opened and the reference id TTU00275421022011. A bank representative shall contact you as soon as we receive this information.

Regards, Customer Assistance, HDFC Bank