This is a discussion on Fraud by Citibank NA, Connaught Place, Delhi within the Bank Account forums, part of the Banking category; Dear Sir, With due respect I state that my name is Vijay Singh, S/O Sh. Ramesh Chand, R/O H-49/A, Jai ...
Fraud by Citibank NA, Connaught Place, Delhi Dear Sir,
With due respect I state that my name is Vijay Singh, S/O Sh. Ramesh Chand, R/O H-49/A, Jai Prakash Nagar, Street No. 2, Ghonda, Delhi - 110053. I have my corporate Citibank A/C no. – 5139920227 in Jeevan Bharti Building, Connaught Place, New Delhi Branch. I dropped a cheque of Rs. 20,000/- of Citibank (Cheque No. – 921762) in the name of my wife Yash Kumari in SBI ATM Dropbox, Rohtash Nagar, Shahdara, Delhi on 28/03/2009. On 21/04/2009 I came to know that Rs. 20,000/- has been debited from my Citibank A/C on 17/04/2009 against the same cheque (Cheque no. – 921762) but not credited to my wife A/C in SBI to whom cheque was issued. On inquiring with Citibank officials I come to know that Rs. 20,000/- from my Citibank A/C has been credited to some other A/C in Indian Overseas Bank (IOB) against the same cheque. After further inquiring with Citibank, they provided me a scan copy of the same cheque in which my wife’s name (Yash Kumari) has been cut and replaced with the name of Nirmal Mishra and the amount has been debited to his A/C in Indian Overseas Bank. I am attaching scan copy of the cheque which I received from Citibank along with this application.
This is a complete ignorance of Citibank in clearing such kind of cheque: -
(1) Since there is complete cutting of name on the cheque issued (Yash Kumari cut to Nirmal Mishra), why Citibank has not confirmed to me/call me before clearing a Name Changed Cheque?
(2) The counter signature on name changed is not matching at all with the original signature of the cheque holder.
(3) As banks advice to write A/C no & Mobile no. on the backside of the cheque for security reasons. Why it was not checked before clearing the amount. All the details are mentioned on the backside of the cheque.
(4) I got wrongful loss Rs. 20,000/ - and I am in urgent need of money.
I request you to please take necessary action on Citibank Manager, Connaught Place, New Delhi Branch and bring my Rs. 20,000/- back to me.
Thanking You,
Sincerely Your’s
Vijay Singh
S/O Sh. Ramesh Channd
R/O H-49/A, Jai Prakash Nagar
Street No. 2, Ghonda, Delhi – 110053
Mob No: - 9711983543
Imp Details for this case: -
Citbank A/C no. (Vijay Singh) - A/C No. - 5139920227
SBI A/C no. (Yash Kumari) - A/C No - 30420318171
Chq No. and Date -921762 Dt: 28-Mar-2009
Check Amount: Rs 20,000/-
Amount Debited Date - 17-Apr-2009
Worst citibank customer care services I am a citibank credit card customer and would like to close the credit cards by paying the outstanding amount.
I called 30 times to delhi customer care center, but nobody gave proper response.
They say that they will call me back, but I never got any call from anyone.
They so not care about customers. That is why it is losses.
Its so irritating that i changed my salary account from citibank to some other bank
Please do not go citibank for any kind of loans/credit cards/bank accounts.
Moderator
Dear Sir,
Please provide us your complete contact details including your existing email ID.
Regards,
www.consumercourt.in
Junior Member
Fraud at ATM machine, Citibank Connought place/Delhi On 22 of July 2011 I have tried to withdraw the amount of 10000 INR with a
Danish Visa Card from the Citibank ATM machine at Connought Place/Delhi. I
entered my pin number, the slot opened to deliver the money just when the
screen turned black the machine went off, and no money was delivered. The
emergency phone numbers were not helpful, as they told me they cannot help me
with a foreign card, but the security guard signed a paper stating that I did
not get the money. Checking my account back home the amount of 1740 DKK had
been withdrawn from my account, and after a month (and even now, 4 months
later) it had not been reimbursed. I immideately reported this incident to my
bank who contacted the Citibank in Delhi which apparently replied that no
irregularities occurred on that day. It seems that my bank cannot do anything
more and so I seem to be stuck.
This is outrageous, there seem to be a number of corrupt and greedy officers at
Citibank Connought place, apparently able to exactly time when to switch off
the ATM and take out the money from a different, uncontrolled channel.
Is there a way to get my money back and to stop Citibank staff from their
organised robberies?
Michael Carl
mc.isv@cbs.dk
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