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ICICI Bank delay in refunding money which are wrongly debited from my account.

This is a discussion on ICICI Bank delay in refunding money which are wrongly debited from my account. within the Bank Account forums, part of the Banking category; Sir, I have an S/B acount with ICICI Bank, Vasco-da-Gama, Goa Branch A/c No. 022601502682. On 06 April 09 I ...

  1. #1
    Sunil_Kavlekar is offline Junior Member
    Join Date
    May 2009
    Posts
    6

    Default ICICI Bank delay in refunding money which are wrongly debited from my account.

    Sir,

    I have an S/B acount with ICICI Bank, Vasco-da-Gama, Goa Branch A/c No. 022601502682. On 06 April 09 I had attempted to withdraw a sum of Rs 7500/- from SBI ATM machine, located at Goa Shipyard Limited at Vasco-da-Gama, Goa. Due to 'TIME OUT' my transection got terminated and received a "Sory Unable to Process" message / ATM receipt.

    At later hours when checked my account status, I found Rs 7500/- was debited in my account against above mentioned SBI ATM transection.

    In this regard I had lodged a complain through ICICI phone banking.

    Phone banking officer told to wait for 08 working days for getting refund. When approached again on completion of given time I am told to wait for 15 more days i.e till 05 May 09.

    I therefore request you to look into the matter. The delay in settling the querry is not understood. Please advice me in this regard.

    Regards

    Sunil Kavlekar
    Vasco-da-Gama, Goa

  2. #2
    Sunil_Kavlekar is offline Junior Member
    Join Date
    May 2009
    Posts
    6

    Default Problem resolved after one month

    matter resolved by icici bank and for that it took correct one month for icici bank



    Quote Originally Posted by sunil_kavlekar View Post
    sir,

    i have an s/b acount with icici bank, vasco-da-gama, goa branch a/c no. 022601502682. On 06 april 09 i had attempted to withdraw a sum of rs 7500/- from sbi atm machine, located at goa shipyard limited at vasco-da-gama, goa. Due to 'time out' my transection got terminated and received a "sory unable to process" message / atm receipt.

    At later hours when checked my account status, i found rs 7500/- was debited in my account against above mentioned sbi atm transection.

    In this regard i had lodged a complain through icici phone banking.

    Phone banking officer told to wait for 08 working days for getting refund. When approached again on completion of given time i am told to wait for 15 more days i.e till 05 may 09.

    I therefore request you to look into the matter. The delay in settling the querry is not understood. Please advice me in this regard.

    Regards

    sunil kavlekar
    vasco-da-gama, goa

  3. #3
    Unregistered Guest

    Default refund money due to server problem during withdrawl

    sir
    my name is Mohd Mukhtar Alam and my A/C no. is 002101535036 ICICI BANK, GURGAON BRANCH,HARYANA, on 6/02/2010 at about 12:30 pm i went to withdraw money amount Rs 500 from SBI brach in PATNA (BIHAR) from maharaja complex. when i entered amount of Rs 500 , the amount is debited from my account and due to some serever problem i did not receive in cash, so please cheek and refund Rs 500.
    I will be thankfull to you.

    with regards
    Mohd Mukhtar Alam

  4. #4
    Kavita malik Guest

    Default Punjab National Bank - Money not withdraw

    Dear Sir/Madam,

    23-05-2011 I was going for withdraw the Rs. 10, 000/- from Laxmi Vilas bank ATM at Time tower, MG Road, Gurgaon

    When I put my ATM card in ATM Machine and proceed for withdraw of Rs 10, 000/- the ATM Machine indicate "Please wait your transaction is being proceseed", but after some time machine indicated "Your Session is timed out" and finally i can not have recieved any payment from Lakshmi Vilas Bank machine.After that i Checked my balance that time Rs.10, 000/ amount debit from my A/C.

    I again put my ATM in ICICI ATM and prceed for Rs. 10, 000/- and i got RS.10, 000/-.

    As per the Customer care executive Punjab national bank refund my money with in 12 working day. today is last working day and now they said they will take more time for refunding the money.

    Please see the matter and confirm me.

    Regards,

    Kavita malik
    PNB A/c. no. - 0377001500004599,
    Contact Number - 8447119338,
    Complaint No (Given by customer Care)- 55295576
    Please help me.

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