Originally Posted by Varun.g

Sir/Madam,


Myself Nitin Gupta Resident Of H.no-37,LIG Flats,Pocket 3,Paschim Puri,New delhi -63 .I am Holding An Savings Bank A/C no-00911000245724 with HDFC Bank,Punjabi Bagh ,New delhi Branch This A/C was opened on 22Feb'2006 .I am Also Holding a credit card no-4346-7810-0618-6480 with Hdfc Bank on which I offered a Loan On My credit card of Rs.70000/- with Rate of Interest Of 1.5% per month on 21 Feb'2008,Tenure 36 Months, EMI Amount was 2500/-(Approx) .which i paid on 28th of Every Month with my card amount.Due to some Financial problem i Was unable to make payments for this loan on card from last 3-4 months .Sir, I am Running Vehicle loan with HDFC for my Royal Enfield Motorcycle EMI Amt-2238/- Ecs Date-5th of every Month, Hyundai Accent Car Loan Emi Amt-8500/- Ecs Date-7th Of Every Month.In My savings A/C Balance Was Rs.423.33/- on 1Sep .I have Deposited Rs.2500/-On 4Sep'10 & I deposited Rs.8500/- on 6Sep'10 for My EMI'S of bike and car loan .Then I got a letter from HDFC Credit Card Divison on 6sEP'10 ABOUT DUE AMOUNT ON cREDIT CARD lOAN The Date When Letter Was Generated That Was 1Sep'10 I Received It on 6sep'10 It stated To deposit The Pending Amount Otherwise they Will Debit account in That Letter They had given Time till 16sep'2010.Today On 8sep when I called Cust. Services They said no information available & then i called up Grievenace of HDFC bank they said will get back to me within 24 hous they have debit Rs.2567/-from my savings account & rest of Rs.8567 is on hold.I went to bank retrieve account statement In which balance is Rs.0/-.



Kindly help me in this matter because Bank Departments are unware about the process & they keep on trsfering calls from one Department To OTHER .I want You to help me in getting My Money Back In my Account & I want Apology In written from Bank & Assurance That it won't Happen Again in Future Because it totally violation of RBI Guidelines without a given date how can they debit my account.Sir I Also requested You To Penalize the bank for such Big Mistake Because Of Thios My Account Statement & Credibility gets Effected & at last need reversal of late fees & ECS Bouncing Charges.



Regards,
Nitin Gupta
Mob-9958784786,9999920082





HDFC CARD NO-4346-7810-0618-6480
HDFC CAR LOAN-14328982-2008 DEC
ACCOUNT NO- 00911000245724,PUNJABI BAGH BRANCH -SAVINGS-22FEB'2006
Loan On Credit Card Over The Phone-43467700203805

Dear Mr Gupta,

At the very outset, we would like to caution you against posting sensitive information such as your account and credit card numbers on a public forum such as this, as it may lead to your account being compromised. You may rest assured that a bank representative shall contact you as soon as we have investigated the matter.

Should you wish to contact the bank for any query or clarification, please write to us directly at talktous@hdfcbank.com with the complaint id TTU00100808092010 mentioned in the subject line of your mail. A bank representative shall respond immediately.

Regards, Customer Assistance, HDFC Bank