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Charges Debited by ICICI BANK

This is a discussion on Charges Debited by ICICI BANK within the Bank Account forums, part of the Banking category; Dear Friends, Hello. I have a Current Account of my firm with ICICI Bank Feroz Gandhi Market Branch Ludhiana having ...

  1. #1
    Unregistered Guest

    Default Charges Debited by ICICI BANK

    Dear Friends,

    Hello.

    I have a Current Account of my firm with ICICI Bank Feroz Gandhi Market Branch
    Ludhiana having attached a EDC machine (machine is being used to take payment
    from customer via Credit Card OR Debit Card)...

    I check the statement for the period of September 2008 yesterday 26Sep,2008 and
    it showed a Debit of Rs.223.60/- on account of less business given to the bank
    via EDC machine for the month of JULY 2008.

    When the machine was Installed there was no clause like this and now when I
    contacted at Customer Care they say the same has been intimated to you but I
    never received any kind of intimation from the bank and they are not ready to
    give waiver for the same.

    Please help.

    Regards,

  2. #2
    Unregistered Guest

    Default

    Again request ICICI Bank thru email to reverse the wrong charges and inform
    that if you don't reverse than you will complain to appropriate authority.
    Ask for the detailed Terms & Conditions for EDC Machine and also ask for the
    proof of intimation to you about the minimum business. Copy email to ICICI
    Bank CEO

    Within 30 days from refusal date you can complain to RBI under Banking
    Ombudsman.
    Regards,

  3. #3
    Unregistered Guest

    Default

    Dear friends ;

    it seems icici bank wants to squeeze small clients/investors for their asset
    depreciation outside India. Pl. hear my horrible experience with
    icicidirect.com. Generally, I will not do trading with this site. For 2 days
    in the month of Aug-08 I did trading. All intra-day transactions have been
    charged under delivery instead of square off basis. I was thinking that I will
    get Rs.1800 profit. But to my shock I received paltry amount. I sent my
    objections via email. But no fruitful result. So, I lodged complaint with NSE
    Investor grievance cell. So, before stepping into ICICI bank or any subsidiary
    of ICICI Bank, we have to ensure twice that we are safe.

    thanks bibibi

  4. #4
    Siddhartha Mathur Guest

    Default

    Dear All

    It seems that ICICI bank has started charging for all sundry things to patch up
    losses in sub prime crisis. They have increased minimum deposits in saving
    account from Rs. 5000 to Rs. 10000 even for small town branches. Now if people
    do not follow or had not got any message they would be fined Rs. 750 for non
    maintenence of AQB. Assuming that nearly 1 lakh saving accounts are not able to
    maintain AQB in first month itself then Rs. 7.5 crore is in ICICI pocket with
    out any hitch. They will say that they have sent u email, displayed on bank
    counter, sent postal mail along with account statement, displayed on web site
    etc. but you are aware of it only when there is deduction of AQB amount.

    In your case, EDC machine is installed at a merchant only when he promises
    certain minimum amount of business. This may be written on terms and conditions
    you have signed it or local marketing officer must have told you your sales
    target.

    Keep complaining you will get results.


    Regards

    Siddhartha Mathur

  5. #5
    Unregistered Guest

    Default

    Dear Mr.Mathur,

    There is was mention of Minimum Business requirement at the time of signing the
    agreement of the EDC machine.

    As per my talk with the Merchant Department of the ICICI Band the same has been
    amended later on and they say the same has been intimated to the Merchants as
    well and there are number of Merchants who havent received this intimation and
    the charges have been debited to them.

    I also requested the bank to send the copy of the receiving of the same sent by
    the bank but they refused to provide the same which is not good on the part of
    the bank which clearly shows that bad intension of the bank in order to make
    money by doing wrong practise.

    Regards,

  6. #6
    Unregistered Guest

    Thumbs down central bank EDC machine

    Dear all,
    Am quite taken aback with the way central bank(bangalore branch)has handelled my current account
    Firstly i applied for an E
    EDC machine,i got it after much delay thereafter a few months later the bank manager tells me that i have to pay a sum of Rs.10000+ for using the EDC machine apart from the 2.25%that they charge on the card amount that i swipe,am totally upset about the entire amount that i paid also aRs. 6000 something that i paid this month .When i chkd my agreement nothing is mentioned about Rs650 per month as machine rent.
    Is this bank not being fair....well am trying to find out...plz help!

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