I have an account with ICICI Bank. My account got debited by an ECS on 15th Jan 2009 amount Rs. 2400/-. On 15th Itself I got to know about this Unknown transaction and visited the nearest branch (Nehru Place). They referred me to branch and said that it could be resolved by there only! On 16th of Jan I visited the Qutub Plaza branch wherein I have the Account! I submitted an application to stop the ECS and refund of debited amount.
After 2 days I followed up and got to know that ECS has been cancelled but the amount can not be refunded! I confirmed I have not signed any ECS document but they refused to process any application. I again requested through internet banking several times and I got 2 calls from Hyderabad but they just committed me to have the follow ups but no one did so.
Then till 2 month I frequently I visited to branch they putted me off each day. I called to customer care they referred me to branch each time. Then I marked a mail to General Manager – ICICI and then my case followed up Head Service Quality and after a month’s process I got the amount, because my signature was not matching, so the case was completely fraud.
This caused me lots of problems like I had have to take offs from my Office, and a few cheque got bounced and my relation with the beneficiary companies got braked they charged cheque bounced charge and dishonored me etc.
Now I want to file a case. Please guide me how to file a case and how to get RELIEF Amount.

Regards,
Devender Singh

Hello,

Kindly share your full contact details.

Hi,

Please note my full contact details -


Name - Devender Singh
Address - 11 B - 4 Railway Colony Punjabi Bagh New Delhi - 26
Contact No- 9990118972
email id- devender_singh@live.com



Regards
Devender Singh
email id- devender_singh@live.com
Mob No - 9990118972

Hi I have given my full details... Please look into the metter and resolve my queries.........

Thanks in advance.

Regards
Devender Singh