I have saving a/c with HDFC bank since long
HDFC bank has raised the MQB (Minimum Quarter Balance) from Rs. 5,000/- to Rs. 10,000/- without intimating
Though I had inquired about MQB from HDFC customer care and was told that it is only for new customers and not for me
But now my a/c has been debited of Rs. 827/- for not maintaining MQB.
Now i wish to get my money back.

Thanks & Regards
Parveen Chaudhary
A/c No:01071000173892

Hello,
As you mention that you have already contacted to customer care, so we suggest you to send a legal notice to the CMD of HDFC bank via E-mail or registered post mention all the details in it and ask them for the refund with in the mentioned time in the notice.Wait for their response and revert us back.
Hope this may solve your problem.
Still have a question feel free to contact us again.
Below mentioned judgment may help you in the consumer forum.
service charges deducted from bank account of complainant without giving personal information about change in rules -Deficiency in service -If rules are changed, personal information to customer necessary.
_General information on notice board of Bank not sufficient.
[Central Bank Of India v. Raj Kumar Jain, 2006 (II) CPC 122 (Delhi SCDRC) ].

Originally Posted by chaudhary.parveen

I have saving a/c with HDFC bank since long
HDFC bank has raised the MQB (Minimum Quarter Balance) from Rs. 5,000/- to Rs. 10,000/- without intimating
Though I had inquired about MQB from HDFC customer care and was told that it is only for new customers and not for me
But now my a/c has been debited of Rs. 827/- for not maintaining MQB.
Now i wish to get my money back.

Thanks & Regards
Parveen Chaudhary
A/c No:01071000173892

Dear Mr Chaudhary,

This is to inform you that the revised Average Quarterly Balance (AQB) charges are applicable to all customers of the Bank with effect from April 1, 2010. These charges are in line with the fee schedule published on our website and as such, cannot be waived off. However, if you would like further clarification on these charges, request you to write to us at talktous@hdfcbank.com with the id TTU00071909072010 mentioned in the subject line of your mail. Please also mention your account and contact details in the mail. As soon as we receive this information, a bank representative shall contact you.

Additionally, we request you not to post sensitive information such as account number on a public forum such as this, as it may lead to your account being compromised.

Regards, Customer Assistance, HDFC Bank

do u mean also old customers of hdfc should also maintain Rs 10000 who opened ac before 2008 ?

Originally Posted by Unregistered

do u mean also old customers of hdfc should also maintain Rs 10000 who opened ac before 2008 ?

Dear Customer,

Yes, these charges are applicable to all customers of the bank who hold a Regular Savings account. The limit of Rs. 10,000 is for urban / metro areas, while it is Rs. 5,000 for rural / semi-urban areas.

Regards, Customer Assistance, HDFC Bank

But if there is a FD of Fifty Thousand then the above charges will be applicable ?

Hdfc Will not inform any customers for increase in minimum balance as they want to earn

Rs. 827/- for not maintaining Rs 10,000 in saving account .

HDFC is also Following ICICI Bank policy .

Yes I had a simillar problem with ICICI Bank.

They did not inform me about the minimum amount and kept deducting the amount from my account.

I got annoyed and closed the account. Who has the time to deal with these people.

I Would suggest, that you should forget about your Rs 800(approx) and close down the account.

Cheers!!

I have saving a/c with HDFC bank since long time
HDFC bank has raised the Minimum Quarter Balancefrom Rs. 5,000/- to Rs. 10,000/- without intimating
Though I had inquired about minimum quarter balance from HDFC customer care and was told that i have to maintain 5000 balance. I have got a message from hdfc bank also that i have to maintain 5000 balance.
But now my a/c has been debited of Rs. 827/- for not maintaining balance.

Originally Posted by Unregistered

But if there is a FD of Fifty Thousand then the above charges will be applicable ?

Dear Customer,

The AQB requirement of an account depends on the account type. Kindly visit the nearest branch for details in this regard. Alternatively write to us directly at support@hdfcbank.com with your account number and your contact details.

Regards, Customer Assistance, HDFC Bank

Originally Posted by sanjeev sanhotra

I have saving a/c with HDFC bank since long time
HDFC bank has raised the Minimum Quarter Balancefrom Rs. 5,000/- to Rs. 10,000/- without intimating
Though I had inquired about minimum quarter balance from HDFC customer care and was told that i have to maintain 5000 balance. I have got a message from hdfc bank also that i have to maintain 5000 balance.
But now my a/c has been debited of Rs. 827/- for not maintaining balance.

Dear Mr Sanhotra,

Effective April 1, 2010, the minimum balance requirement for all regular savings accounts in urban areas was revised to Rs. 10,000. An intimation of this revision was also sent to all affected customers. If you would like further clarifications on this issue, we request you to write to the bank directly at talktous@hdfcbank.com with your account number, contact details and the reference id TTU00073713072010. A bank representative shall contact you as soon as we receive this email.

Regards, Customer Assistance, HDFC Bank

Originally Posted by sanjeev sanhotra

I have saving a/c with HDFC bank since long time
HDFC bank has raised the Minimum Quarter Balancefrom Rs. 5,000/- to Rs. 10,000/- without intimating
Though I had inquired about minimum quarter balance from HDFC customer care and was told that i have to maintain 5000 balance. I have got a message from hdfc bank also that i have to maintain 5000 balance.
But now my a/c has been debited of Rs. 827/- for not maintaining balance.

Hello,
As you mentioned you have already contacted to the HDFC customer care but still not get any response, so we suggest you to send a written notice via registered post to the CMD of HDFC bank, mention all the details in it, attach photocopy of all the supporting document and ask them for the refund within the mentioned time in the notice.
Wait for their response and revert us back.
Note: Keep all the copy of Complaint, Notice and the registered post slip, this may help you if you need to knock the consumer forum.

Hope this may solve your problem.
Still have a question feel free to contact us again.


Below mentioned judgment may help you in the consumer forum.
service charges deducted from bank account of complainant without giving personal information about change in rules -Deficiency in service -If rules are changed, personal information to customer necessary.
_General information on notice board of Bank not sufficient.
[Central Bank Of India v. Raj Kumar Jain, 2006 (II) CPC 122 (Delhi SCDRC) ].

why to take a mental stress for just 827 Rs instead close your HDFC ACCOUNT ASAP

there are many banks IDBI & AXIS where the minimum balance is just Rs 5000

with no restrictions .

Can u please get deposit 827/- in my account
well this is not the matter of just 827/- its unfair trade practice which is unbearable

Hello All,

This all private bank policy is very bad. HDFC is following other bank's AQB policy. But they dont know they have told us while creating account you need to maintain 5000 AQB and they have made million customer in urban area.
Now they are thinking that Urban area people have income of more than 15000 rs. pm and they dont have family. So every people can maintain their 10000 AQB.
And Now because of this policy all urban area people will face this issue.
Just think if they would have 1Million Urban customer now company profit will increase by 1Million X 827 X 4. And they are giving MORE profit if we deposit amount in their account.
Means if you couldn't mainting 10000 AQB then you will be charge by 827 every 3 months = 3308.IT IS VERY LEESSS AMOUNT THEN INTEREST GIVEN BY BANK.

EVERYBODY CAN CALCULATE THE PROFIT BECAUSE OF THIS.
INDIA HAS POPULATION 125 CRORES.
IF YOU TELL RBI REGARDING THIS THEY CANNOT DO ANYTHING......THEY DONT HAVE ANY POWER...