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icici credit card

This is a discussion on icici credit card within the Bank Account forums, part of the Banking category; Hi, i have couple of problems with icici bank, i would like to post one by one) i am using ...

  1. #1
    msureshbabu is offline Junior Member
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    May 2010
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    Default icici credit card

    Hi, i have couple of problems with icici bank, i would like to post one by one)
    i am using credit card from icicibank
    and i am having savings account from icicibank (AC No.000501547588),
    i have not paid icici credit card bill for few months,they added credit card outstanding balance as negative balance , that is not reflecting in my statements,is it legal?
    if it is a bug?can i do something against bank legally? as i dont want them to escape by just saying bug

  2. #2
    msureshbabu is offline Junior Member
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    i converted into EMI s long back and they added charges like this for already converted EMI account on 27/4/2010 as below without informing me,my billdate is 18th within a month they generated twice one on 18th and one on 27th
    for 18th generated bill i have to pay on may6th , before may 6th they added negative balance in my savings account and that is causing me to not use my saving account,i already have 8k in my account which i need to pay on may6th but they are not deducting and because of negative balance iam not able to pay

    i called the customercare no use twice they said ,we cant remove the negative balance

    dont understand they are just killing the customers for profits, even i missed few payments due to recession,now i paying with intrest too,without settelling the amount in court or something

    Date Ref. Number Transaction Details Transaction Amount
    Domestic Transactions
    27/04/2010 7/12 EMI Interest - Conversion into EMI 12 Rs. 991.97(DR)
    27/04/2010 Orig Amt: 74,228 on 27-09-09 Bal: 33,607 Rs. 0.00(CR)
    27/04/2010 7/12 EMI Principal - Conversion into EMI 12 Rs. 6,239.64(DR)
    27/04/2010 Service Tax Rs. 102.17(DR)

    i wish and pray the god "please do something to close icicibank in india"

  3. #3
    msureshbabu is offline Junior Member
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    according to them actual outstanding on my card is and negative amount showing in my account is around -35000,

    Statement Period 19/04/2010 To 04/05/2010
    Total Amount Due Rs. 15,761.09

    i have written(mails) oral voice discussions recorded with customercare executives
    first they said they will remove negative amount if i pay 8k , i dropped in my account,and asked them to deduct from my account , they have not done it and they said we cant , and i cant pay as my account is in negative balance.
    as they said they cant and at the same time me too cant pay with out removing negative balance.and without paying they cant remove the negative amount...showing this as reason can i stop paying ? can any stop intrest charges they charge?latepayment fees? and so..on

    am not saying icici is a bad bank because its a payment time,,,am saying it is a bad bank even to when i am ready to pay

    even i cant get help from law or something, atleast i can educate one person on icicibank mental torture account tortures,after reading this forum i understood how bad the icici bank and services,

    by this torture i felt like a i will do something to stop their operations in india legally but i know i cant,even i cant do that i can educate my friends and hence i cant atleast stop 10customers to know about thier services,

    i refer this forum to know more about icici bank bad experiances,thanks to forum,help if i can do something

  4. #4
    ICICI Bank Care is offline Senior Member
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    Hi MSuresh,

    We are the customer service team at ICICI Bank and are sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

    Regards,
    ICICI Bank Customer Service Team.

  5. #5
    msureshbabu is offline Junior Member
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    After yhe above conversation the the executive from icici bank has contacted me by mail and in mail he said that bank will activate my card only if i pay total amount, they removed attachment of -(minus)amount on my creditcard bill) on my saving account

    now i paid almost the total amount and i stopped last EMI and asked them to activate my card as he said in mail and i will pay remaining..

    then the bank executives are saying i have to pay and they will never activate my card

    can i do something on this?
    but many dont trust if icici bank if says they will activate your credit card if you pay the total ,better go for settelement( for 1 lac 20k settlement one of my friend has done that, i need credit card and i trusted the bank executive email.icici is not "kayal aapaka bank" for me )

    i contacted today them once again on mail..i will post what they are saying now

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