I, Shankar Maitra, residing at 87/51 A.K. Mukherjee Road, Kolkata 700090, cell No. 09830602663, being a Physically Handicapped person under Section 80U, have taken a Car loan of Rs.230000.00 in July 1999 from Bank of America, later taken over by ABN Amro Bank (and now again by Royal Bank of Scotland). I purchased an Indica Car bearing No. WB20B 2024 thru submission of 60 postdated cheques of Rs.5,793.00 to the then Bank of America.

The loan was liquidated in June 2005 and without a single cheque being dishonoured. Unfortunately, I have never received loan liquidation certificate from the concerned Bank. Now when the condition of my above car deteriorated and I needed the car to be sold out. I went on to ABN Amro Basnk, India Exchange Place, Kolkata 700001 through a written letter on 25 March 2010, they have asked initially for cash payment of Rs.2,188.00, the reason must be best known to them. I paid that instantly which was immediately returned by them through Bankers Pay Order and sent to my residential address. But never came their loan liquidation certificate.

Now regarding No objection Certificate and signing of Form 35 required under Motor Vehicles Act of West Bengal Government, they have asked me to submit xerox copies of Voters Card, Pan Card, Address Proof, R.C. of car. I did that but it was turned down with the plea that originals to be submitted for verification. I complied it too. But still no response, nothing from them so far. I have lodged complaints to their head office, rbs.in, I receipted their Ref. Nos. R283201004085607 dt.8.4.10 and R283201004134467 dt. 13.4.10 with their desire to co-operate and help but their Branch office at India Exchange Place, Kolkata 700001/Loans Dept., have been going on harrassing me.