Subject: Fraudulent Transaction on my ICICI Bank (Nungambakkam Branch) Account: 000901558942

On 25th November 2009, my account was debited with Rs.9546.41 for which I have not made any sort of transaction. But my online statement says that this was done in “VPS Holiday INN” hotel (Bank statement attached for your reference).

ICICI Bank says that it is card swipe purchase transaction done on 21st November 2009 but the money was debited on 25th Nov 09, but I never used my debit card for purchase transaction. I never lost my debit card and it was with me and there is no chance of misuse of the Debit card. I gave compliant to ICICI Bank several times and the reference nos. is as below:

Date Complaint Ref. No.
on 26th November 09 SR125579263
on 10th November 09 SR126710734
on 21st December 09 SR127580106
on 11th December 09 hand written complaint letter to Debitrecon, ICICI bank, Mumbai (Copy attached for your reference)

Even I visited my account holding ICICI branch so many times, but I didn’t not get any positive response even after three months of the transaction date.
ICICI bank are unable to tell basic information like, which city the purchase transaction was done, the dealer who got the money and even I couldn’t locate the VPS Holiday INN in Chennai. Till now no ICICI Bank personnel has called after the receipt of above mentioned complaints. I waited till now as advised by the Bank, but lost confidence in ICICI Bank investigation/customer service.

I request you to investigate the same and help me in getting my money back into my account with compensation for losing time, mental peace, money spent on telephone and personnel visits to ICICI Bank on several occasions.

Hello,

If you have any objection in with any trasection then ICICI must furnish the details of that particular transaction, as you mention that you have already register your complaint with ICIC customer care but not get any positive response, so we suggest you to send a written notice to the CMD of ICICI via registered post ( keep one copy with you, this may help if you need to knock the consumer forum), mention all the details in it and ask them for the details of that transaction else full refund with 12% interest + damages within the mentioned time in the notice.

Wait for their response and revert us back.

Visit: Notice before filing consumer complaint for notice reference.

Hi,

We regret the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Originally Posted by Unregistered

Subject: Fraudulent Transaction on my ICICI Bank (Nungambakkam Branch) Account: 000901558942

On 25th November 2009, my account was debited with Rs.9546.41 for which I have not made any sort of transaction. But my online statement says that this was done in “VPS Holiday INN” hotel (Bank statement attached for your reference).

ICICI Bank says that it is card swipe purchase transaction done on 21st November 2009 but the money was debited on 25th Nov 09, but I never used my debit card for purchase transaction. I never lost my debit card and it was with me and there is no chance of misuse of the Debit card. I gave compliant to ICICI Bank several times and the reference nos. is as below:

Date Complaint Ref. No.
on 26th November 09 SR125579263
on 10th November 09 SR126710734
on 21st December 09 SR127580106
on 11th December 09 hand written complaint letter to Debitrecon, ICICI bank, Mumbai (Copy attached for your reference)

Even I visited my account holding ICICI branch so many times, but I didn’t not get any positive response even after three months of the transaction date.
ICICI bank are unable to tell basic information like, which city the purchase transaction was done, the dealer who got the money and even I couldn’t locate the VPS Holiday INN in Chennai. Till now no ICICI Bank personnel has called after the receipt of above mentioned complaints. I waited till now as advised by the Bank, but lost confidence in ICICI Bank investigation/customer service.

I request you to investigate the same and help me in getting my money back into my account with compensation for losing time, mental peace, money spent on telephone and personnel visits to ICICI Bank on several occasions.

ICICI BANK EK CHOR BANK HI YE BINA MANGE CREDIT CARD OR JABARJASTI LONE DE DETE HI PAHLE KUCH NI BATATE FIR BAAD ME JO GUNDE PALE HUYE HI ICICI BANK WALE(CHANDA KOCHER) UNSE DHAMKI DILWATE KI GOLI MARWANE KA OR KIDNAP KARWANE KA.
may bus india k logo ko ye batana chaita hu ke ICICI BANK ME KOI BHI LOG APAN ACCOUNT NA OPEN KARWANA, OR NA HE FD KARWANA OR NA HE KISI BI PARKAAR KA LENA DENA RAKHNA,YE BANK KABHI BHI APKA PAISA LE KAR BHAG JAYEGI,ICICI BANK BEDESI BANK HI,OR KABHI BI DEWALIYA GHOSIT KAR SAKTI HI APNE AAP KO OR BEWKUF BANAKAR AAPKO INDIA SE BAHG JAYEGI,
SO PLEASE DONT TRUST THIS icici bank .
aapse anurodh hi ki india k jitne logo ne apana paisa icici bank me rakha hi usme se nikaal le jaldi ni tho shamjo apka paisa bedesh gaya.