I wanted to book ticket for ranchi to new delhi in Garib rath(2877).I made the payment through my sbi credit card. After i clicked the pay button the total amount 3974 has been deducted from my account and i did not get any ticket.The got still showing SESSION EXPIRED. I don`t imagine how can this happen. please guide me and kindly revert my transaction.

Date : 08-01-10
DATE FOR RESERVATION: 15-01-10
SBI DEBIT CARD NO-6220180016700214923


BANK STATEMENT FOR DEDUCTION:


Date ID
(08-Jan-2010)POS PRCH 6220180016700214923 0008764125572001 3,974.00

Dear Sir/Madam, Unfortunately, today I had to face an unprecedented incident at BRPL branch of your bank, which has totally demoralised me to do any business with your bank. My a/c No. 11810572635(SB). As usually I sent my messenger to the branch to get a banker's cheque in the name of a prominent company, whose a/c is in the same bank, against a multicity cheque issued to me , the bank refused to pay for the a/c payee b/c and mis behaved my messenger saying that the a/c was from different branch of sbi. Then what is the value of core banking. After 3 hours of stuggle in the branch my messanger could succeded to get back the refusal note by the bank staff.Too, my messenger had been threatened to be handed over to the police, even when he had nothing to do except to ask for the refusal letter. The whole incident started at 11 a.m. and ende at 2.pm. I complained the matter to the AGM Mr. Mantosh Sarma Roy, Mob: 9435549253, officiating at Guwahati, but immediatelly his reply was very very poor. I wanted to do bussiness pre-paying a sum of good amount. But, I dont think one lac/ two lac money is nothing for sbi and the staffs of the BRPL sbi staff as they say they are having crores party at BRPL. So, from now onwardI forget SBI. Also, I declare that SBI people should not come to me for anything unofficial, because I am also doing something in the society. Bye SBI

Ward No. 1, Gauripur, Dhubri, Assam. Parent Branch Name of SBI : Bashbari.

Visit: Banking Ombudsman

Dear sir,
I am a customer o f your bank from 1984 ,now the bank is established in garuda square at KMPTTEE CAMP<display of services says that in 5 minutes a cheque will be cleared and many more but i regreat to say that all the versions are fals as i am having a bitter experiance regarding the services,ut of 12 to 15 counters only two are working in all the working time the timings are 10.30 to 113.30 am ,15.00 to 16.30 ,the custumers are drag out of the bank premices.
sir,i and my lot of collegues are working under millitory establishment,we dont find time to be in que for 2hrs to withdraw or deposite the amount ,the version of branch manager is allways ,that he running shortage of staff.the staff is allways founf on tea stall.
so i most humbley request yourhonor to drop down at kamptee for surpries visite.
THANKING YOU IN ANTICIPATION

Dear Sir,

I am a SBI Railway credit card holder. I found some unknown expenses credited to my monthly bill pf June 09.
Upon inquiry, i found that these expenses are for some insurance which i nevver agreed for. SBI authorities are not willing to give me any more details or proof of me accepting any kind of insurance. There are lot of mails being exchanged with SBI but they are not ready to show me any proof. The expense is worth 2000 rs only, but now with interest and bill is around 10000 rs.
SBI is repeatedly calling at my home and disturbing my family. Can you please suggest me what action i can take on this.

Thanks & Regards

Akash B
bbaakash@yahoo.com

My name's M.Thanga Pandyan. For buying bids in buyalmost.com, i used my sbi debit card to transact Rs.2206 online through ccavenues. I ended up with an internal server error. The purchasing was unsuccessful. I immediately took the mini statement from my nearest sbi atm. Rs.2206 had been taken from my savings account as POS PRCH. Plz help me in this regard for getting my money back.

Rep.sir/madam
i apply commercial vehical lone last 08/05/2010mr.ajay trivedi add. Chanyak puri coloni satna pin 485001 mo.9424973340 in commercial branch s.b.i. Satna so not risponce my application case login ref.commercial auto mobiles pvt. Ltd.jabalpur bussines faciliater code no.2829200

so humbal request pls see the case and providi lone

neeraj dwivedi
commercial automobiles pvt.ltd.
Jabalpur
9981590658

To,
The Chief Manager,
State Bank of India



Subject:- Complaint regarding very poor service from the Manager Incharge of G-3, Vikas Puri, New Delhi-18 and Passbook not updated on times.

Sir, This is A.K Garg the seniour Citizen of India retired from Ministry of Defence. I am a 68 years old men who saved his hard earned money in your bank...My whole family, shildrens and extended are using the facility of SBI from last 10 years.

I am very shocked, surprised the kind of service I got from SBI from last eight months. The Manager Ms. V.Shanti didnt have any sence to talk to there customers, she even didnt given a singel inch of respect "how to talk to an old seniour citizen men" I simpily asked "Madam what happen printer are not working from last 8 months" as the entry which I have in my booklet till now is not upto date and misprinted..."She simply said" ..."It will not effect you" what do you mean by that?? Are you saying that ...you dont want to update your printing machine or we have to look somewhere else where we can get good service?

Sir I have other options to switch over, it will take 24 hrs to shift my account. Do SBI wants my whole family bank accounts to be shifted in XYZ in 24 hrs or you are gonna do something about it? From V. Shanti I am really disappointed, now as a customer and seniour citizen how you gonna compensate to me on this? I want a sorry letter from SBI seniour management and compensation (anything).

I appreciate if you look in this matter in person and pleae update me at the earliest.


Thanks
Regards
A.K. Garg
A-158 Vikas Puri
New Delhi-18

Respected sir,
with due respect we are counsumer of S.B.I Rewari branch. Branch code 705.
sir, we have life insurance policy from LIC of India and we want
payment of our premium through ESC facility which is provided by the above said branch (MICR Code: 110002403). But the manager of above said branch is refused us to provide this facility.
with regards,
Naresh Kumar Saving account no. 30345288913 Mob.no. 941666515500
Anil Kumar saving account no. 10575668399
K.Dhankaran saving account no. 1057668718
Ravinder kumar saving account no. 10575672598
Namrata kumari saving account no. 30062972696 Mob.no. 981348202300

Dear sir i have tried to do an transaction of 3095 to jeevansathi.com on 10/7/10 in my statement it is shown as pos prch what does it mean?kindly let me know on ektac4@gmail.com or 9893911474

Sir, Vikaspuri & distt. centre Janak puri sbi bank missguide me & waste my time agst dmate account regarding, after this misguidance i bare a loss in share market, the bank overwrite my demate slip and submitted it but the slip rejected when i talk to bank then he say u overwrite the slip i say i have a receiving copy of slip without overwriting then she say no value of sbi receiving slip its waste paper for us do anything u do, pls help me & recovered my loss otherthan i willl takw a legal action agst all of them & bank, i go to rbi & consumer court for all this matter. waiting 4 ur responce


thanks
Pradeep Dhoundiyal
M.No.- 9910094920

Originally Posted by pdhoundiyal4@gmail.com

Sir, Vikaspuri & distt. centre Janak puri sbi bank missguide me & waste my time agst dmate account regarding, after this misguidance i bare a loss in share market, the bank overwrite my demate slip and submitted it but the slip rejected when i talk to bank then he say u overwrite the slip i say i have a receiving copy of slip without overwriting then she say no value of sbi receiving slip its waste paper for us do anything u do, pls help me & recovered my loss otherthan i willl takw a legal action agst all of them & bank, i go to rbi & consumer court for all this matter. waiting 4 ur responce


thanks
Pradeep Dhoundiyal
M.No.- 9910094920

I am mentioning the procedure before filing the case in consumer forum.

In case a customer is not satisfied with the handling of grievance by the Local Head Office, a communication may be sent (enclosing the message sent earlier to Local Head Office) to the Deputy General Manager (Customer Service) and the CMD of State Bank Of India at the below mentioned address.

Deputy General Manager (Customer Service)
Customer Service Dept.
State Bank of India,
State Bank Bhawan, 4th floor,
Madame Cama Road,
Mumbai-400 021

Chairman & Managing Director
State Bank of India,
State Bank Bhavan, 4th Floor Madam Cama Road, Nariman Point,
Mumbai, MAHARASHTRA – 400021.


To reach the SBI Card Helpline from anywhere in India
From BSNL/ MTNL Lines – 1800 180 1290
From all other phones – 39 02 02 02

Note: If calling from a mobile phone, please prefix your city STD code.

You can reach through email for getting any Product Information, making a complaint, feedback or any other inquiry. Email: feedback.gesbi@ge.com

You can Fax at: 0124-2567131

If the same is not resolved to your satisfaction within one month from the date of receipt of the complaint, you are free to take recourse to any of the following:-

a)Directorate of Public Grievances, Govt. of India, Cabinet Secretariat, Sansad Marg, New Delhi.

b)The Banking Ombudsman located in State Capitals under RBI Ombudsman Scheme 1995,
relaunched as Banking Ombudsman Scheme 2006. Presently, Banking Ombudsman is located at 15 Stations. For addresses and area of operation of Banking Ombudsman please Click the below mentioned link where you will get ‘Our Commitments’ followed by ‘Banking Ombudsman Scheme’.

c) The District Consumer Forum under Consumer Protection Act. 1985.

Visit: Address and Area of Operation of Banking Ombudsmen for address of banking ombudsmen.
Visit: Form of complaint - Banking Ombudsman to know the complaint format.
Visit: Notice before filing consumer complaint for notice reference.

Note: Keep all the copy of Complaint and Notice and the registered post slip, this may help you if you need to knock the consumer forum.

Dear Sir,

Yesterday, I have tried to book one e-ticket through irctc from Talcher To Surat vide reference No. 0236637430IG25981383 TRANSFER TO 30911413818 SBI I.R.C.T.C. COLLECT. And the same amount was debitted from my Savings Account but yet now my ticket was not generated from irctc.

Therefore, you are requested to your goodself please do the needful from your end.

Thanks,

Yours faithfully,

Ashim Chakraborty.

Mobile No. 09583040655

Respected Sir,
I am Mr. Imtias Mahammad,Mechanical Engineer, belong from the following address:
c/o- Noor Mahammad Sarkar
p/o- Gauripur, p/s- Gauripur,
Ward No. 4, Near P.B.College, Guaripur,
Dist.-Dhubri, State-Assam,
PIN-783331
With due respect i would like to inform you that i submitted my account opening proposal/form in 07/08/2010. I got a sms from SBI stating that my a/c is opened in 12/08/2010 but no a/c no. was written there. But the bank officials are not giving me the pass book and also the a/c no. till now. It has been more than two weeks and they are not giving me the needful. Their behaviour and humour are found to be very bad. I am humiliated by one of the official of the S.B.I. Bashbari Branch, Gauripur, Dhubri, Assam. Only dates and times of collecting the a/c no. and pass book is told to me but when I go to the branch their reply is that your work is not been done yet and once again a new time and date is given to me.
Therefore I am forced to do this coplaint to you about the above mentioned reason.
So, I beg your kind honour to please do the necessary for the above mentioned purpose and thus oblige.
My E-mail ID: imtiasmahammad@gmail.com

My Mobile Phone No.: 09854809635

Thanking you Sir, Yours Faithfully,
Mr. Imtias Mahammad.