Subject: - Regarding the misbehavior and violation of consumer rights by Bank
Officials of Bank Of India (Malaudh Branch).



Respected sir/madam,

We are customers of Bank of India
(Malaudh Branch). We are writing to you when the situation is going very
bad. In our area Bank of India (Malaudh Branch) is becoming very famous for
misbehaving with customers (also with senior citizens) and for violation of
consumer rights in these days.

They are behaving with us, as we are guilty person,
as we are doing offence if we are coming to bank for any work. We can
deposit or withdraw our money by standing in Q, generally it takes long
waiting time in Bank Of India (Malaudh Branch) due to huge rush. But many
persons (well known of Bank officials) deposit or withdraw their money
without any Q through Back window. If any person in Q, if any one
makes objection
on this male-practice, Bank officials will ask him to be silent or to get
out of bank.

Getting an Account statement is our right, but this is a
worthless thing for Bank Of India (Malaudh Branch) printing a statement is
1 or 2 minute job, but generally they told you “we have no time, come on
tomorrow”, even if it is urgently needed by you. One from us (applicants)
fails to submit his File in UK Embassy in Delhi, He Requested the manager
for statement of his account urgently within one hour, because he has to
leave for Delhi on the same day, but Surprisingly Manager told “we are not
free, I cant do it before tomorrow” there are lot of other cases like this,
even they do not care for senior citizens. You can do your work on time in
the bank only if you have a reference. The above reasons are the “Why”
public sector is falling. Private sector Banks are charging more for their
services but they satisfy their customers. They thought customers are base
of their business and Bank Of India (Malaudh Branch) thought customers are
burden on them.
So we requested you
kindly do some action against this male-practice and bad Attitude of Bank of
India (Malaudh Branch) and protect consumer’s rights and hence public
sector.

date.: 07-10-2009

Waiting for your positive response,


NAME

CONTACT

Kuldeep Singh

09915039005

I understood they were not longer allowed to hold small bank transactions to process large transactions to cause numerous if (insufficient funds) charges?