wrong deduction from account
This is a discussion on wrong deduction from account within the Bank Account forums, part of the Banking category; My Name is Sarabjit Kaur I have joint Punjab National Bank (PNB) saving cum salary bank account with my father ...
- 10-02-2009, 03:06 AM #1
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wrong deduction from account My Name is Sarabjit Kaur I have joint Punjab National Bank (PNB) saving cum salary bank account with my father name, in Karol Bagh branch on 20/9/2009 in the morning i wanted to withdraw money i went to Tilak Nager pnb bank Atm ..on that day i have total rs 11000/ in my account i withdraw rs 10500/ from Atm . On 22/9/2009 according to me i have only 500/ rs in my account but pnb bank has deducted rs 10000 from my account (on 22/9/2009) they posted that rs 10000/ deduction entry on 22/9/2009 in my pass book when i have only 500 rs ..in my account ....i receive my salary at the end of every month .i have receive my salary after that 10000/ rupee deduction
i submit written complaint in karol bagh branch
name sarabjit kaur
address 3/144 3rd floor subhash nager
new delhi
mobile no 9811269674
- 10-09-2009, 04:15 PM #2Unregistered Guest
Wrong deduction of amount-complaint-regarding. 09th October, 2009
New Delhi-110 045
The Officer-in-Charge
Consumer Complaint Cell
New Delhi
Subject:-Illegal Deduction of amount from my Citibank Account Number 5301548224 in respect of P.K.Pandey-complaint-regarding.
Dear Sir/Madam,
With due respect, I wish to inform you that I had a Saving cum ATM Bank Account bearing Account Number 5301548224 and the balance in my account was Rs 5400 (Rupees Five Thousand and Four Hundred) Approximately. Due to some Financial Problems, I was not in a position to continue with the same. As advised by Citibank Phone Officer on 17th September, 2009 telephonically, I submitted an application for the closure of my said account permanently on 18th September, 2009. A copy of the same is enclosed herewith for your kind information.
Sir, I received a Demand Draft Number 350079 dated 25th September, 2009 for Rs 2218:66 (Rupees Two Thousand Two Hundred Eighteen and Paise Sixty Six Only) accordingly issued by the Citibank, Connaught Circus, New Delhi and a copy of the same is enclosed. On enquiry from the Citibank Phone Officer about this illegal deduction of amount from my account on its closure/cancellation, it was informed that amount was deducted due to non-maintenance of minimum balance in the said account. One should have to keep at least Rs 10,000/- in his/her account as minimum balance, informed the Citibank phone officer. Actually, I was not informed by any means (either Phone/E-mail/letter) about their so-called maintaining minimum balance of Rs 10,000/-. Also, I was not informed by Citibank at the time of opening the Saving Bank Account with Citibank about the maintenance of such a huge amount as a minimum balance.
Sir, I am surprised, pained, mentally & financially disturbed on Citibank’s unlawful decision of deducting the amount without any information on the name of keeping minimum balance in the account and seek justice from your kind self.
I request your good self to kindly look into the matter and do justice and oblige. Thanking you in anticipation and with kind regards,
Yours faithfully,
(P.K.Pandey)
RZF 638, Pandey Niwas
Shastri Road, Raj Nagar-II
Palam Colony
New Delhi-110 045
E-mail : pandeypawan5@gmail.com
Mobile No : 098118 18655
- 10-09-2009, 10:25 PM #3
Dear Mr. Pandey,
To sort out such kinds of Banking complaints, you will have to send a written complaint to the Head Office of the concerned Bank and wait for the response for near 15 to 20 days. Keep a copy of that letter with you so that if the Bank fails to give you any solution, you can forward your complaint to the Banking Ombudsman.Regards,
www.consumercourt.in
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