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Not Gave the full credit of Demand Draft

This is a discussion on Not Gave the full credit of Demand Draft within the Bank Account forums, part of the Banking category; Sir, Last yer in the month of April we have deposited a Demand Draft No. 030281, dtd. 26.03.2008 for Rs. ...

  1. #1
    dillipdash is offline Junior Member
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    Default Not Gave the full credit of Demand Draft

    Sir,

    Last yer in the month of April we have deposited a Demand Draft No. 030281, dtd. 26.03.2008 for Rs. 5000/- in Our Union Bank of India, Sulur Branch Account and get credited for the Amount. After Some days our Customer informed us that the Demand Draft was for Rs. 15000/- and by Mistakenly Written as Rs. 5000/- by The Bank peoples of State Bank of Travancore, Thiruvalla Branch. For that again we gone to our Branch and informed about this matter and after a veryfication of all the documents in Union Bank of India and State Bank of Travancore Coimbatore Branch we found that The Demand Draft was Written for Rs. 5000/- and Coded for Rs. 15000/-. In Between Our Customer also collected a letter from Their home Branch that the Amount collected for Demand Draft was Rs. 15000/-. After a Long time of Request The Branch Manager of State Bank of Travancore told us to Collect the Amount from Your Bank and Ask Union Bank to Write a letter officially for this regard, But Alrady One and Half Years past The Branch Manager of Union Bank of India is not taking any step to remit our Balance of Rs. 10000/- and if We will ask in this regards they are not showing any Seriousness. Simply they are trying to pushing it a side.

    Kindly Suggest us what to do for geting back of our Balance Rs. 10000/-

    Thanks & Regards

    For Vama Oil Private Limited

  2. #2
    advocate's Avatar
    advocate is offline Moderator
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    Dear Sir,

    To sort out such kind of Banking complaints, you will have to send a written complaint to the Head Office of the concerned Bank and wait for the response for near 15 to 20 days. If the Bank fails to provide you any help in that time frame then you can send your written complaint to the RBIs Banking Ombudsman division.

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