I would like to bring this incident to your notice, I wanted to get my savings account statement for last 7 months. I visited HDFC bank netbanking web site, web site refused to give account statement for last 7 monhts because they say they have data from 1st Apr onwards. They also suggested me to visit nearest branch to the statement. I visited nearest branch & I was told that they can also give statement from 1st Apr' 09, if you want last 7 months account statement then u have to put separate request for that. same would be processed in 2 working days.
I dont understand why I can't get account statement from branch locations. I can understand netbanking may not be able process some request, but even after u visit personally to branch, these guys can't server your request.
HDFC bank & many other banks keep talking about computerization & technology implementation, but that's not the fact.
is it simple account statement, these banks can't give that promptly. I also had discussion with HDFC callcenter officer, she was not aware of that u can request hard copy of account statement! I can give request online but I need it urgently, I can't wait for 7 days,
shame on u HDFC bank!


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