Hello,
You can send a written notice to your branch manager and ask them to issue a new card as early as possible else you will drag them to the consumer forum.
Visit: Notice before filing consumer complaint for reference.
This is a discussion on complaint regarding delaying in services by SBI within the Bank Account forums, part of the Banking category; Originally Posted by J POLA RAO Respected Sir, I am your bank account(A/C.No-10433556121in S.B.I.) holder from 1999 at Gopalapatnam branch ...
Hello,
You can send a written notice to your branch manager and ask them to issue a new card as early as possible else you will drag them to the consumer forum.
Visit: Notice before filing consumer complaint for reference.
Sir,
Vide GOI MOD letter No 17(4)/2008(1)D(Pen/Pol) dt 28 Aug 2009, the second instalment of Pension arears was to disbursed by 30 Sep 2009.
I , IC 5474 L, Lt Col Robert Gurung, was commissioned on 15 Dec 1946 and retired on 15 Dec 1973. I hold a pension SB acct No 10850759282 in SBI Kurseong, Dist Darjeeling (WB)
However, despite the orders, till date the arears have not been paid by the PDA nor am I being paid as per the new authorized scales. The bankers express their helplessness as they say that the calculations are to be done in Kolkatta, and they can only pay once the relevant orders come to them. SBI Consumer forum do not respond to my complaint.
May I request your kind assistance in the matter. I am an old pensioner and would like to see my arears as soon as possible.
Thanking you.
A/c- 10873435376
state bank of india
branch-anantapur(main branch)-515001.ap
my amount kept in hold and saying that i with drawn over amount throiugh atm, and it was done on 4/4/2009, what the bank people conveying, to get this information, i have to roam to almost all corners of bank, and for that one year back issue, they held my atm and amount of 20,000/- rs, and they didn't even intimated by any means. For this i have wasted 3 days.
And the response of the staff is worst and no patience- rude behaviour. And saying that problems are with atm, call and confirm from toll free.- this is the answer i got.
Complaint regarding worst service and worst communication by sbi customer care executive.
The customer care system of SBI credit card is the best example of fish market.
I am surendra kumar mahobia from hyderabad and my mobile no. is 9866606208.
I requested for a Balance Trasfer from SBI on Feb 28th for Citi bank and was waiting for that BT cheque. I am surprised to know when I called the SBI card for status of BT on March 04, that the cheque is issued for 6 months even though I explained multiple times the dumb, deaf and blind executive to issue the cheque for two months only.
Now I am in a big trouble as I have to arrange a large amount to pay to Citi bank in a day or two as I cancelled the BT cheque.
I wish to get a chance to re-rate the service and understanding of the customer care executive, I will give him 0 for everything as well as 0 to sbi card customer care system.
SURENDRA KUMAR MAHOBIA
Hello,
First register your complaint with the SBI customer care and in case you are not satisfied with their response then send a written notice to the CMD at the below mentioned address via registered post, mention all the details in it and ask them for the solve your problem within the mentioned time in the notice. Wait for their response and revert us back.
Address:
State Bank of India
Chairman & Managing Director, State Bank of India,
State Bank Bhavan, 4th Floor Madam Cama Road, Nariman Point,
Mumbai, MAHARASHTRA – 400021.
To reach the SBI Card Helpline from anywhere in India
From BSNL/ MTNL Lines – 1800 180 1290
From all other phones – 39 02 02 02
Note: If calling from a mobile phone, please prefix your city STD code.
Regards,
www.consumercourt.in
Date 5th March 2010.
From. Place: Bangalore.
Mr. ANANTHARAJU T H
M.N. Technical Institute,
Kammagondana Halli,
Jalahalli west, Abbigere Main Road,
Bangalore – 560 015.
To,
The Manager,
State Bank Mysore Bank,
HMT Indl. Estate, Jalahalli Branch,
Bangalore - 560 031.
Dear Sir,
Sub: Compliant against Amount has not received after Inserting the card at ATM Counter on 24/04/2009.
Ref: SB A/c No 64080981481 of SBM HMT Ind. Est. Branch
Debit Card No 5046454002800028875
This is second reminder for this same problem of my SB A/c No 64080981481 I operated with my ATM card on 24/04/2009 at 03.20Pm at SBI ATM counter Jaiahalli Air Force College Bangalore. The amount of Rs.4500/- not been receive through ATM machine but amount shown in the statement. But very next day that was 25/04/2009 entered in my pass book. It has been deducted from my amount.
The Amount has not been credited to my account in spite of several reminds to the manager of SBM. Personally and no action was taken to my first Letter.
Kindly re credits the amount the amount immediately along with the penalty /interest as per RBI Norms. If no action is taken, I am forced to report to RBI. As a salaried person. I am put into lot of problems due to delay in settlement of this amount of NO FAULT OF MINE Early compliance is solicited.
Thanking You,
Yours faithfully,
Copy to
1) RBI,
2) A.G.M.
3) Senior manager ATM shell.
Dear sir or madam,
I have a saving account( 11764063721) in state bank of india branch- SISAIKHERA, Teh- SITARGANJ, Distt- UDHAM SINGH NAGAR, Branch Code- 9695. The Bank Manager didn't treat well when i went to bank to get my account statement, he said that they often don't provide statement for saving account. I requested for my account statement three times for last 10 days. After that all he became ready to give me account statement but statement was not clear then he told me that their printers are not working well. My saving account with your Bank goes back a long way and I regret to inform you that this is the first time I am encountering such a problem.
I request you to kindly look into the matter that we don't face these kind of problems in future.
Thanking You,
Sincerely,
Gopal Singh
Chikaghat Sitarganj Udham Singh Nagar (Uttrakhand)
+919837794402
Dear sir or madam,
I have a saving account( 11764063721) in state bank of india branch- SISAIKHERA, Teh- SITARGANJ, Distt- UDHAM SINGH NAGAR, Branch Code- 9695. The Bank Manager didn't treat well when i went to bank to get my account statement, he said that they often don't provide statement for saving account. I requested for my account statement three times for last 10 days. After that all he became ready to give me account statement but statement was not clear then he told me that their printers are not working well. My saving account with your Bank goes back a long way and I regret to inform you that this is the first time I am encountering such a problem.
I request you to kindly look into the matter that we don't face these kind of problems in future.
Thanking You,
Sincerely,
Gopal Singh
Chikaghat Sitarganj Udham Singh Nagar (Uttrakhand)
+919837794402
Dear Sir or Madam
I have a saving account(3000001336414) in state bank of India rajghat power house New Delhi. My EPF cheques no.822733 of Rs.105278/- and 027687 of Rs.12380/- are lying in the bank but not deposited from last 2 months. I am in very urgent need of money. I am in Mumbai now and when I have contacted the branch they are not explaining properly to me why the cheques are not deposited in the bank. The behaviour of the bank employees there is very rude.
I request you to look into the matter urgently as I am in the urgent need of money.
Thanking you
Sincerly
Manish S. Nimje
Mumbai
9930599225
complaint to branch manager about varst service i have applied debit card last 1 month back but there is no responce from the branch so please i kindly request u solve my problem
Sir,
This is to request u that myself satyaprakash tomar working with department of women & child development bharatpur, government or rajasthan & my salaried Account Is with SBI Branch- Krishna nagar bharatpur.
Sir my elder son Mr. Avinash tomar has got admission in MBA + PGP with ALEXO Business College Jaipur, that’s why I’d like 2 get educational loan from SBI above Branch 2 pay the expenditure of the aforesaid college.
As per the procedure I’ve discussed the matter with all the paper’s required with the manager & the field officer of the Branch in a
month of December 2009. Since then I’m regularly perusing the matter with them. After completing the couple of month yesterday on 22-02-10 the manager & the field officer of the Branch returned my Completed Application Form saying that the matter will takes time due 2 shortages of staff & ending of financial year.
Sir educational loan is very much needed 2 pay the institutional expenditure otherwise admission of my son may be cancelled as well the carrier of my son may be spoiled.
So I request u 2 Kindly look into this matter & do needful in this regard.
Withrespect,
Ur’sfaithfully
SatyaprakashTomar
Gopalgarh, bharatpur
Name - N Naga Annapurna
SBI, Naval Base Branch, Visakhapatnam SB A/c No. 10709131785
On 17 Mar 2010, I tried to withdraw rs.4000/- from ATM, but at the time of cash coming out, the ATM was shut down and I could not receive the cash, i did not get even slip also. A written complaint was given to SBI, Naval base branch, Visakhapatnam on 19 Mar 2010.
Request for ealy action and credit my amount of Rs.4000/-
Thanking you sir,
AMIT KUMAR SINDHUPE 6/4/2010
For A.T.M. Card
Respected Sir,
I am your bank account(A/C.No-011290754204 (in S.B.I.) holder from at MALANJKHAND branch in BALAGHAT District (MP). One month back my ATM card was lost in Bhopal. I was complaint at our branch two times for new card (One complaint - 5-03-10 and 15-03-2010), from today onwards there is no response from branch. Please verify my complaint and solve it sir,
Email: sindhupe.gl@gmail.com
Mob.: 09425875062
To, Date
SBI Branch Manager 07-Apr-10
Sector-15, Part-2, Gurgaon
Subject: Money debited from Account for failed transactions
Myself Ravindra Jain having an SBI Account (Acc No 30828904854) in Sector-15, Part-2 Gurgaon branch (branch code 11568).
As you are not having any ATM in Sector-15, part-2, I tried to withdraw RS 10000 (ten thousand only) on 05-Apr-10 in evening (around 6:30 PM) from two of the HDFC bank ATMs which are located in same premises (sector 15, part-2 market).
Each ATM took around 3 mins, and after that my transaction was timed out, so no money came out, and no slip was given to me from any ATM.
However when I went to SBI ATM and checked my account via mini statement, I was surprise to see that money was debited from my account for both failed transactions.
I tried to reach your customer care, and they said that, they can't help me as they don’t have any information and asked me to call after 24 hrs. I did it and still same answer from them that they don’t have any information as it’s not reflecting in their system.
Please look into it ASAP as I am having some personal commitments and I need money for them. Also I am loosing my daily interest on my 10000 RS.
When I checked my account online, I found following details.
Date (Value Date) Narration Ref. No. Debit Credit
05-Apr-2010 (05-Apr-2010) ATM WDL
6220181156800006248 7778 S1AN00156509 10,000.00
05-Apr-2010 (05-Apr-2010) ATM WDL
6220181156800006248 6037 S1ACND07 10,000.00
05-Apr-2010 (05-Apr-2010) COR CSH WDL 10,000.00
05-Apr-2010 (05-Apr-2010) ATM WDL
6220181156800006248 7736 E1ACDH01 10,000.00
Information required to proceed further is below
Name: Ravindra Jain
Mbl No: 9971089903
Mail: ravindrajain04@rediffmail.com
Address: Plot No 1103, Sector-15, Part-2, Gurgaon
SBI Debit Card No: 6220181156800006248
HDFC ATM Code from which I tried to withdraw money: S1ACND07 & E1ACDH01
My SBI Account No: 30828904854 (SCO 19, sector-15, part-2, Gurgaon branch)
Branch code: 11568
Date of failed transactions: 05-Apr-10
Time of failed transactions: around 06:30PM
(Ravindra Jain)
Dear Sir,
We have a current a/c in sbi Purulia main branch(code no.0160) in the name of Jyoti Structures Ltd. a/c no.is 11377301510.We have deposited two cheques for transfer in sbi Ranchi a/c in the name of Shailesh Kr.Mishra & Ashutosh Banerjee as on 06/04/10 at 11.30 am but till date(07/04/10 up to 12 noon) these cheques are not transfer.
So kindly take needful action against this type of delay.
Ashutosh Banerjee
a/c no.30843834660