Originally Posted by Unregistered

Dear Sir/Mam,

Please be infromed that I hold a Salary Account in HDFC Bank Hemkunt Tower Nehru Place Branch.

My Account No is - 13741050010964
My ATM Card No is - 526490125608801
My Online complian No is - 285514 (Registered on 14 Oct 2011)

On 14 Oct 2011 I made a withdrawal of Rs. 1000/- from AXIS Bank ATM located at Main Dadri Road - Bhangel Noida.

After 2 minutes one more withdrawal of Rs. 10000/- took place from same ATM and amount was deducted from my account which I did not do.

I registered my online complain same time in HDFC Bank and later gave written complain as well followed by Police FIR upon asking of HDFC bank. When a gave all papers to HDFC bank in Hemkunt Tower Nehru Place branch, the branch manager asked me to gave a copy to AXIS bank as well so that they can ask AXIS bank for footage to catch hold of culprit.

But since then both banks and my account holding HDFC branch and its people are misguding me and not helping me at all.

Please advise me should I go legal against both the banks.

Regards,

Almam Shad
9999969040
shadabalmam@rediffmail.com

Dear Mr Shad,

Our team is currently investigating this matter, and will shortly be in touch with you.

Regards, Customer Assistance, HDFC Bank