Respected Sir ,

1)Take strict action against erring officers ( Both BMC & Police ),to send a clear Signal.They must be proactive (take action atonce without waiting for "Complaints",as people are scared to complain)
2)Appoint a competent & tough officer to supervise the operations
3)Involve right-minded people , (particularly those living near the problem areas ,like Shop-keepers & eiderly citizens & ex Military or police men ,if reqd. pay them nominal Honararium & give them legal Authority),who can spare their time & take up responsibility to protect the Public Places
4)Involve BMC,Police,Traffic police ,MHADA,Collector's Staff,& give them areawise Tasks & time bound program
Good Wishes,
Yours sincerely,
( Madhu Sawant),
" I CLEAN MUMBAI
-------------------------------------------------------------------

Shri. Vilasrao Deshmukh 25 Nov. 2004
Hon. Chief Minister M.S.
The other day our Deputy Home Minister – R R Patil was seen on a news channel saying that he would transfer an Assistant Municipal Commissioner of a municipal ward of South Mumbai for not acting on the complaints of citizens who had asked for removal of unauthorized hawkers from a no-hawking zone. That surely must have come as music for all the much harried citizens of Mumbai who face the menace of unauthorized hawkers on their footpaths, roads, playgrounds recreational grounds, area adjacent to railway stations and every conceivable public open space in the city.
We would like to bring to the notice of Shri R R Patil that despite passage of 16 months since the Honourable Judges of the Supreme Court’s orders to the BMC chief (to speedily implement the hawking / non-hawking zone scheme) and the constituting of a Hawking / Non-hawking Zone Scheme Implementation Committee (comprising of a retired Sessions Court Judge, a senior Police Office and a senior BMC officer) to monitor the implementation of the scheme, no sincere effort seem to have been made by either parties. The Hon’ble judge of the SC had ordered the Committee to withhold promotion of the concerned Ward Officer if three remarks (in the WO’s confidential records) are made for dereliction of duty (by this Committee) for not acting on citizens’ complaints. And if more than six such remarks get made then “it shall be ground for termination of services”.
We quote para 15 of Civil Appeals No. 4156 – 4157 of 2002 of SC order dated 30.7.2003 by Justice S N Variava (Maharashtra Ekta Hawkers Union & Anr (Applents) Vs Municipal Corporation of Greater Mumbai & Ors (Respondents) :
“ It is expected that citizens and shopkeepers shall participate in keeping non-hawking zones / areas free from hawkers. They shall do so by bringing to the notice of the concerned ward officer ( i.e. Assistant Municipal Commissioner ) the presence of a hawker in a non-hawking zone / area. The concerned ward officer shall take immediate steps to remove such a hawker. In case the ward officer takes no action a written complaint may be filed by the citizen / shopkeeper to the Committee (i.e. Hawking / Non-Hawking Zone Scheme Implementation Committee). The Committee shall look into the complaint and if found correct the Committee will with the help of police remove the hawker. The officer in charge of the concerned police station is directed to give prompt and immediate assistance to the Committee. In the event of the Committee finding the complaint to be correct it shall so record. On the Committee so recording an adverse remark, failure to perform his duty will be entered in the confidential record of the concerned ward officer. If more than three such entries are found in the record of an officer it would be a ground for withholding promotion. If more than 6 such entries are found in the records of an officer if shall be a ground for termination of service. For the work of attending to such complaints BMC shall pay to the Chairman a fixed honorarium of Rs. 10,000/- p.m.”
As reported in the press some time back, countless complaints against hawkers have been received by the Ward Officers (AMCs) and by the Committee too, yet it is observed that no action against the Ward Officers have been taken of either withholding of their promotions nor termination of their services.
So we request our Honourable Deputy Home Minister to order the Committee to study the hundreds of such complaints received from citizens / shopkeepers and if found to be true to penalize the concerned ward officers by withholding their promotions / terminating their services.
Thank you.

Yours truly,
G R Vora,
And all others members of Flank Road Citizens' Forum.
Plot - 275 / 3, Gope Nivas, Sion E Mumbai - 22.
Ph - (022) 2409 1193.

Hi,

We have unauthorised hawking happening in large number in New panvel (E), there is a Friday Bazar which is put up on a lane which is user by vehicals & ppl who have to take it on a daily basis to travel back home, the foothpath of these lanes are occupied by hawkers & this causes a lot of inconvenience to the local ppl as it attracts large crowds.

Also in this crowd a large number of robberies also happen I happened to loose my cell phone very recently as it was picked up by opening my bag pack, this must have happened to a lot of othere too who have no choice but take that lane, as I understand everyone has to have permission to hawk & the irony is that this entire thing happens close to a police station & there is no action taken.

I would like to take a step towards having this stopped & ensure the safety of other locals

Pls write to me if further details required, i will definately have a picture clicked & send it to you to know the extend of hawking thats happening in new Panvel

Thanks

Roselin (New panvel (E))

Dear sir

we are making reguler complaint but still no action taken by bmc KW word
we are facing the problem of patil chinese stall .he is using lpg gas to cook food .people drinking liqureon his stall he is throwing dirty chiken water near.maintaining area dirty with chiken.
sir If u are not going to do any action against chinese stall please mail me same like that.,then we the residence of that area will do something differernt.
bmc officer are coming and taking only temparary action ,we want him to parmanently remove from thare
bmc ward officer is not serious about our complaint.
D N nagar police station is doing nothing. they are taking bribe from chinese stall and taking no action.
Details of complaint
1. 0720674170
2. 0720673885
3. 0720676998
4. 0720678439
5. 0720681309
6.0720679470
7. 0720624050
8. 0720683163
9. 0720680204
10. 0720724808
11. 0720726272
12. 0720731366
13. 0720731852

address: patil chinese stall
corner of shantaram patil lane
opp raj oil mills nr. navrang theater
andheri(w)
mumbai 400058

police station:- D N Nagar
BMC :- k/w ward
BMC WORD OFFICER :-
corporator :- mrs khatija ismail makwana

im lodging regular complaint but no action istaken

Respected sir,
I own a shop at lamington road just opposite to lamington road police station an there is a constant increase in illegal stalls on the footpath. It started with a single small stall and now there are arond 8 to 9 stalls on a single footpath. There are around 65 to 70 illegal stalls at lamington road at present. Having a police station so close but still ther is no action taken instead are support by the police and area authorities. Muncipality takes a round for about 3-4 times a month but instead of removing the stalls, they take some amount of goods and the leave. the muncipality is just concerned about their monthly targets. The owners of the stall are least bothered even when the muncipality is at a round as they know tht no strict actions will be taken. the owner of the stalls have even started arguing with the shopkeepers around there and are costantly extending the size of their stalls. This is causing a lot of inconvinience to the shopkeepers as well as the people residing there. I hereby request you on behalf of everyone to take strict actions against them as soon as possible. Thank you...

Dear Sir,

I am resident of Ghtakopar. i am having problem with feriwals in our Vallabhbaug lane , which is one way for traffic. This strret also known as "khow gali".

Insted of stoping them BMC and Police people r taking "Hapta" from them.

Irequest you to take Action against them .

Yours faithfully

xyz

Opp. Apna Bhandar, Near Saibaba Mandir, Kurar Village Malad (E), Mumbai 97... the howkers are sitting on road, obstacles for nearby shopkeer & people, who walk on that road & also the traffic is effected by them, Please stop them for sitting on road...