I am a serving officer in INDIAN NAVY,presently posted at INS VENDURUTHY,KOCHI,KERALA.My details are as follows:
S Lt DEEPAK SINGH BHADORIA,O6855-B.
This is to inform you that my mother was travelling from DELHI to GWALIOR on 21/10/11 by train.She got her purse pickpocket in which my parent's (father & mother both) canteen smart cards were there including her dependant card at HAZRAT NIZAMUDDIN RAILWAY STATION.
She lodged a complaint at the police station at the same time regarding the theft (NCR No. 385/2011).
As I was not aware of what to do , I approached MANAGER CANTEEN SMART CARDS,INS VENDURUTHY,KOCHI,KERALA.She told me that nothing can be done and to apply fresh for DUPLICATE CANTEEN SMART CARDS.The details of cards are as:
Father's-Shri GAJENDRA SINGH BHADORIA
Mother's-Smt MADHURI BHADORIA
Sir I would like to know what should be mine next course of action and what would be furher proceedings regarding issuing of cards.