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sukam gives super third class service in pune district

This is a discussion on sukam gives super third class service in pune district within the Bad Response or Bribe forums, part of the Government Department category; SUKAM GIVES SUPER DUPER THIRD CLASS SERVICE TO THE COSTUMERS.i have a shop. i sold sukam 800va falcon to a ...

  1. 04-09-2011, 07:08 PM #1
    Unregistered Guest

    Thumbs down sukam gives super third class service in pune district

    SUKAM GIVES SUPER DUPER THIRD CLASS SERVICE TO THE COSTUMERS.i have a shop. i sold sukam 800va falcon to a party on 10/9/10.it occured a problem on 31/3/11. i complaint to the service centre on same day.complaint no. 3420 service engineer amol came to site after 3 days and he told that internal card is to be replaced.after 4 days he came with same repaired card. he fitted in it and told that inverter is ok.same day same problem occured . once again i complaint to service centre complaint no 3548 .after 48 hours 2 days i called to service centre he says we will come after more 2 days.party says take this inverter and give me new one. what does sukam suggest to me
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  2. 04-15-2011, 06:46 PM #2
    sarita_at_sukam
    sarita_at_sukam is offline Junior Member
    Join Date
    Feb 2010
    Posts
    16

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    Dear customer,

    We are extremely sorry that you have been inconvenienced through a Su-kam product. However, we pride ourselves on prompt and effective customer service. Please provide us with your name, contact number and address. Please give us the complaint number and date as well and we assure you to look into the matter at the earliest. Mail us at custserv@su-kam.com, We would do our best to resolve your grievance at the earliest.
    Hoping to hear from you soon.

    Sarita
    Su-kam Executive
    custserv@su-kam.com
    Submit Complaint.. Submit Complaint..
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