This is a discussion on Rti exposes provident fund blues within the Bad Response or Bribe forums, part of the Government Department category; Avinash Murkute Provident Fund (PF) encashment is usually not a square deal. Employers treat queries from ex-employees as cry for ...
Rti exposes provident fund blues Avinash Murkute
Provident Fund (PF) encashment is usually not a square deal. Employers treat
queries from ex-employees as cry for the moon. Getting response from PF office
is like banging one€™s head against a wall. The situation is worst when
employees reside in a state other than the one where employer is head quartered.
Industry honchos talk of attrition but these RTI success stories reveal how
members have to move heaven and earth to live through.
K. Surya Rao was employed as area marketing manager with M/s Vanguard
Therapeutics Hyderabad. For better prospects he moved to another marketing firm.
His salary, field expenses and statutory PF dues remains unpaid by his employer.
For more than three years his polite reminders were ignored by his erstwhile
masters. Finally, he filed RTI application with Regional Provident Fund
Commissioner (RPFC) Hyderabad to inquire status on his PF withdrawal application
pending since August 2006. He also asked statement of his PF account showing
transactions from start date and contact details of zonal vigilance.
RTI act 2005 mandates central public information officer (CPIO) to share
requested information within 30 calendar days of receipt of RTI application.
There was no response on his application dated June 30, 2008. Repeated
telephonic queries with RPFC Hyderabad revealed ignorance on RTI application
delivered by speed post. CPIO directed applicant to send the fax of application.
Applicant sent the fax and confirmatory copy of fax was also sent by speed post
along with proof of delivery of original application.
Section 6(3) of The RTI Act 2005 provides that where the application is made to
public authority requesting for an information which is held by another public
authority or the subject matter is more closely connected with the functions of
another public authority€¦€¦€¦.the public authority to which such application
is made shall transfer the application or such part of it as may be appropriate
to that public authority and inform the applicant immediately about such
transfer. Taking immediate action on RTI application, CPIO (Krishna Choudhary)
transferred this RTI application to concerned PIO of Sub Regional Office
Kukatpally Hyderabad (AP/RO-HYD/28/173 dated July 31, 2008) with instruction to
share the information within 7 days. Thus RTI application helped to trace the
jurisdiction to which member account belonged.
Taking immediate cognizance of RTI application transfer, new CPIO (T Indira)
supplied requested information to applicant (AP/SRO/KKP/RTIA/No.2/2008/242 dated
August 06, 2008). PF account number submitted by employer was incorrect and PF
office shared correct PF account number to member. Statement showing PF account
from date of opening to date was provided. This statement shows contributions by
employee and employer, interest during the period and cumulative balance. This
CPIO went ahead in deputing enforcement officer to check the affairs of employer
M/s Vanguard Therapeutics Hyderabad and his default in submitting few annual
returns. The response claimed that they will obtain Form No.19 and Form No. 10-C
from defaulter employer. However, employee is free to submit claim forms
directly to his office to obtain attestation of employer and process claimed
response. CPIO further promised to revert to applicant within 7 days informing
further progress of
case or findings of enforcement officer. Thanks to The RTI Act, member
applicant is somewhat relieved as he is hopeful to get approximately rupees
twenty thousand dues pending since last three years from his employer and PF
department.
In response to another RTI application and subsequent complaint
(KN/PF/RC(PS)2006)1-2/ dated November 11, 2005), RPFC Bangalore took serious
cognizance of PF default by employer and issued show cause notice (SCN) which
reads as: "As per Para 72(5) it is mandatory on the part of employer to forward
the claim applications of resigned employees to the RPFC, duly attested, for
settlement of the accounts of the members within 5 days from the date of receipt
of the claim applications. Failure in submission of the claim application duly
attested by employer will entail employer liable for prosecution under section
14 of the EPF and Mal Practices Act 1952 read with EPF Scheme 1952."
Surprisingly, this SCN was issued by name to Managing Director of M/s Jagdale
Healthcare Bangalore.
It took more that fifty telephone calls to RPFC Bandra Mumbai to get my EPF
dues, shares Sudhir Yerpude. His settlement was moved by PF department only when
RPFC Bandra Mumbai (MH/RC/TR/4037/274 dated March 26, 2007) intervened and
directed RPFC Kandivali Mumbai to take immediate action. Such case studies
reveal that members are in dark about jurisdiction to which their account
belongs to.
PF settlement is directly paid to member€™s saving account by way of payment
advice to banker under intimation to member. In one very recent advice note
issued by RPFC Bangalore (RPFC/KN/Cash/AUG/2008) to one nationalized bank, it
has been made loud that if the banker park the money without giving immediate
credit to beneficiary account, banker will be made liable to pay the interest
for relevant period and RPFC will also make further references to Ministry of
Finance.
COMPLAINTS
Director Vigilance
EPFO Head Quarters
Ministry of Labour
Government of India
Bhavishya Nidhi Bhawan, Bhikaji Cama Place,
New Delhi €“ 110 066
Employee™s 5 responsibilities:
Preserve your appointment letter and salary slips showing PF deductions.
Know your PF account number and jurisdiction of your regional office or its
section from where your account will be serviced.
Obtain annual PF statement from employer or RPFC.
Upon resigning, submit Form No. 19 and Form 10-C and preserve a copy till you
get your full settlement. If your ex-employer refuses to acknowledge or respond
to your PF queries, forward your complaint to Director / General Manager / CEO
of your ex-employer by name, by registered post.
Still not getting your PF dues? First check your saving account and then file
complaint with RPFC or Zonal Vigilance officer of RPFC or Director Vigilance
EPFO at New Delhi.
Interactive Voice Response Systems (IVRS) commissioned at few regional offices
are either poorly developed or are in graveyard. Websites of few regional
offices are always down and has no customer interaction interfaces. Online
grievance management system at EPFO can be best compared to Bermuda Triangle.
One can never expect e-mail response from regional offices. Exceptions are
always there, wherein regional commissioner Bangalore, N A NAIR, responded to
all emails and even post cards and that to with sense of urgency.
Therefore, it is time for Ministry of Labour, Employees Provident Fund
Organization (EPFO), Chief Commissioner, Regional Commissioners and Conclave of
PF Trustees to comprehend grievances of PF members and break prevailing vicious
circle and anarchy.
Note: All RTI references mentioned above were filed under writer guidance.
companint Dear Sir / Madam,
My name is subhash chandra mv.i was working in Fin-e-ssential infotech ltd and my pf number is MH/94216/95.
i had submitted my pf withdrwal forms on 17-june 2009.i got acknowledgement also.please see the attachment.i tried to contact kandivali office but able to reach them.
but till date my pf amount is not remitted to the bank.i had raised a compalint also (ref CEPFO/E/2009/10978)
Request you to help me to get back my pf amount.
Warm Regards
SUBHASH CHANDRA M.V
pf pending from long time my pf numbar is mh/vashi/118056/1164 my pf application was sent 24 june 2009 in pf office with all formalities but pf amount not credited in my bank account so pls help ravikumar 09373958695
Closed PF Acct no.AP/16939/01641 Dear sir/madam,
My Closed PF Accts no. is AP/16939/01641.My claim alongwith form 19 and 10C was forwarded to the RPF office 3-4-763,Barkatpura Chaman,Hyderabad-500027(AP) on 04 Aug 2009 by the Central accts dept of my employer(i.e.ICFAI).
On telephone RPF PRO and Help desk initially told me on 10 Sep 09 that it is under process and the amount will be remitted to my Bank Account by 2nd week of October 2009.On 20 Oct 2009 again I called up and asked them the status and got reply that by 20th Nov 2009 it will be definitely remitted.Today again I called up and got reply that It will be definitely remitted by 1st week of dec 2009.
Now should I wait or file complain with the Director Vigilance,EPFO HQ,New Delhi ? How can I lodge RTI Complain? Pls. guide me.
With regards,
Shyamal Bhattacharya
e-mail id shyamal1964@gmail.com
Shyamal Bhattacharya, AP/16939/01641 : We have submitted his claim forms on 04.08.2009 and ask him to check at his bank or kindly contact PF Office, Ph.No.040-27564571-78.
HR Dept.
ICFAI University
pf pending from long time My Self vinod kumar sharma worked with L&L SERVICES pvt ltd.my pf account no is kn-23372/8760.i submitted my pf form on 19-02 -2010.but still i does not get any response from pf office.please take necessasary action as soon as possible.i have lodge many complaints through mail.but no response is provided to me
Inappropriate Service - PRO (Royapettah, Chennai) It is ironic to file a complaint against the so called friendly neighbor The PF Office. The PRO Mr. Subramanian is better not being there at all. No help from him at the Royapettah Office. The systems in the PF office cant tell us the balance accrued in my account nor were they able to generate any statement.
I am in dire need of money after quitting my job and the government officials are of no help when their help is of utmost need.
My Employer is Royal Sundaram Alliance Insurance Company Limited (50012) and my PF Account number is 1134.
I had raised a complaint with the Grievances Portal and is forwarded to Mr. Sarveswaran and no revert from him too.
My Complaint number with the PF office is - RCHEN/E/2010/00829. My mail to ro.chennai@epfindia.gov.in also in vain.
I have mailed to the Hon'able Finance Minister and the Hon'able Labor Commission about the matter - still awaiting a response.
My receipt numbers are - 100600001390 - Form 19 and 100600001394 - Form 10C and was filed on 1st June '10.
Your advice on the matter please. I am reachable at 99620 17350 and surajkaundinya@hotmail.com
Thanks,
Suraj Kaundinya
PF transfer status Hi,
This is regarding my PF transfer status. My PF is supposed to be transferred to Delhi from Tamil nadu.I checked status of my application through EPFO website in July 2009 and got claim status as "Reffered to another region". If I check it now (July 2010),it shows "Claim not received". Can you please let me know that does this mean that what coukd this possibly mean? Is a claim made in previous financial year not shown in current one?
Thanks !!
Shipra
PF status Dear,
This is inform u that i had summit ed the PF form month of July 2010. Still I'm not receive the amount in my account. so please check the status. what about my PF amount. And when i receive the amount. I hope you'll response positive ASAP. I'm waiting yr revert.Pls Any clarification pls call me on this Numbers.
Regard's
Anwar Jamal
9911202637,9015762651
PF not received I had submitted my PF form in XXX office on February 10, 2010. I have the acknowledgment copy too.I haven't yet received any response regarding PF credit. When asked, they told me that my pf will be credited anytime soon. However, after a month, they have informed (only when i asked again) to submit a canceled cheque. I had already submitted it with PF form.
What's the proper process of getting PF before an employee die?
Awaiting for my Pension amount from long time Dear All,
My name is Harminder Singh Khalsa and my PF no. is MH/THA/43967/17364.( THANE MUMBAI)
I have submitted my pf W/d forms in nov 2010 in Thane office.i have received my PF amount in feb 11 but i have not received my pension amount cheque, when i have confirmed with pf office i got reply that my pension case is pending in his scrolling system from 28 dec 2010.
i m continues taking followup from pf office marked many mails made many calls but still i m not getting any response. i have lost my interest also.
Pls help me out on this matter
Regards
Harminder Singh
09322611044
Annexure 'K' for transfer the provident fund from Delhi to Gurgaon Dear Sir,
I transfered my PF from Wazirpur (Delhi) to Gurgaon office in year 2007. But Gurgaon office not received Annexture 'K'. so that they can't show my PF ammount in my PF account. so that i am unable to withdraw my full ammount.
i complained so many times in Delhi as well as Gurgaon office but till today nobody giving the positive response. so pls. advise me how can file the complained in RTI or how i can receive Annexture 'K'.
Regards,
Mahavir Singh
Mob.No.-9871825208
Junior Member
PF Acct no.AP/44454/014235Dear sir/madam,
My PF Acct no. is AP/44454/014235.My claim alongwith form 13 was forwarded to the RPFC office Bhavishyanidhi Bhawan,
3-4-763,Barkatpura Chaman,Hyderabad-500405(AP) on 31 Aug 2009.
Still waiting to know my PF transfer process status. Please help me in getting this transfer done. Its been more than 2 years and have no idea where my PF amount is.
Regards,
Neha Behl
e-mail id neha.behl05@gmail.com , 9891007275
Junior Member
Long pending PF Transfer for PF Acct no. is AP/44454/014235 Dear sir/madam,
My PF Acct no. is AP/44454/014235.My claim alongwith form 13 was forwarded to the RPFC office Bhavishyanidhi Bhawan,
3-4-763,Barkatpura Chaman,Hyderabad-500405(AP) on 31 Aug 2009.
Still waiting to know my PF transfer process status. Please help me in getting this transfer done. Its been more than 2 years and have no idea where my PF amount is. Please help me in this regard.
Regards,
Neha Behl
e-mail id neha.behl05@gmail.com , 9891007275
Non-Receipt of EPF withdrawal amount Hello,
My name is Naresh Kataria and i am an ex employee of Globeop Financial services. I had resigned from the company in Oct 2010. The company submitted my EPF claim form for withdrawal in Jan 2011. I received my pension amount in April but did not receive the EPF amount. After waiting a few months, I contacted the bandra EPF office in July, i got a response that my EPF is also settled along with my pension amount in April itself. I told them i did not receive any amount. On further investigation, they said that the cheque has been returned due to some error and they requested me to submit a Re-issue form again. I did the same on 20th July 2011. It is October and I have still not received my EPF amount. The EPF website shows member balance as 'amount settled' and claim section shows amount approved and settlement in process.
My EPF number is MH/BAN/46783/976. Can someone help???
Regards
Naresh
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