Company: India Today Book Club
My phone: 0 98452 50836
Email to India Today Book Club
I got a call from Alex (he told his cell number is: 9990167499, though this number doesn’t work!) and he promised me many things:
1. You are among the eight lucky winners and if you pay 12498 now then you avail:
1.1 ICICI gift voucher of 60,000 which will be valid for a year!
1.2 Domestic holiday package with to and fro air ticket for 2 night and 3 days!
1.3 Samsumg mobile (Omnia) of worth rs 18000.00

Though, I was cheated once for a holiday package (see the attached email) but once again I believed you guys and paid the amount
Alex promised me that I will receive email confirmation and SMS from ICICI for the same. I didn’t receive anything.
Today, I called up for clubr call center (011- 40502424) and surprisingly he said the booking ID is invalid.
I am totally clueless on what to do!

Can you help me to get my refund back?

Dear Sir,

We have come across your online complaint registered on consumercourt.in

We would like to inform you that your refund of Rs.12498.00 has already been processed against the order id- 440023125 and credited into your account, please find below the refund details:-

• Refund Date- 04-MAR-2010
• Transaction id- 201003068190525
• Refund Amount- 12498.00

We request you to kindly get in touch with your bank/ credit card provider and confirm the receipt of the refund amount to us.

We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on offersb@bagittoday.com

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for the quicker response.

Please note our new customer care number is now – 0120-4112424
Thanks & Regards,
Sonu Kumar
Team, Bagit Today.