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Thread: ICICI bank ATM card Customer Care Complaint

  1. #1
    Unregistered Guest

    Default ICICI bank ATM card Customer Care Complaint

    My name is Gopal Tawade i had an account with ICICI bank DN Road branch. I lost my wallet and when i went to the bank for a new ATM card they refused to issue it saying that my birthdate on my PAN card dosen't match with their records. I m a officeboy i m not able to withdraw money pls help

  2. #2
    Unregistered Guest

    Default Lost ATM debit card of ICICI BANK .Stop all facility immedietly .

    ICICI BANK Manager ,

    I have lost my ATM debit card of icici bank .

    My account number -0344 0151 1965

    Branch - ICICI BANK HAASH BUSINESS CENTER ,NEAR ANKUR SCHOOL ,VASNA BRANCH ,FATEHPURA,GUJRAT -034401511965.


    Pl stop all facility of my account with immediate effect .

    Pl confirm me for the same on amoljoshi1980@gmail.com

  3. #3
    s.s.m.qadri Guest

    Default lost of debit cards

    I have my cards of current account and saving account

  4. #4
    S CHIDAMBARAM Guest

    Default Sankaranarayanan

    My account number is 001601012680. ATM card number is 5046 4200 1613 7890. Transaction through ATM ID 001DM035 (Laxmivilas bank, Kovaipudur) at 11.50 AM on 08/04/2013. Transaction number 309800350580. Tried to with draw Rs 5000/- , ATM did not dispense money but the amount debited to my account.

  5. #5
    Unregistered Guest

    Default Fraud unauthorized ATM transaction in my ICICI account - 029701544853

    Today (12-04-2013) i have got a transaction alert message in my mobile like my money have got deducted from my ICICI account. This was without my knowledge. When i checked my transaction details i can see that 3 transactions have taken place in my account with a total deduction of Rs 9599.81. I immediately called customer care and there response was like a non helping mind mentality. Like putting whole blame to me. They were saying that the transaction was happened outside India using my ATM card and pin number directly withdrawing from ATM. I was really surprised hearing this. Actaully i am residing in Banglore India, and the card is with me only, Then how come the transaction happened outside India ? . I asked the same to customer guy but he was not able to answer me and was not ready to give me the details of transaction like the exact ATM location and place where the money was withdrawed. I am actually sued. Please help me in tracking the fraud transaction and getting my money back.

    My account details :

    Name : MANU JACOB IYPE
    A/C no : 029701544853
    Branch : BTM LAYOUT

    I have immediately requested the bank to block my ATM card and to issue a new one. The card is in BLOCKED state now.

    Here am attaching the transaction details and the alerts i have got in my mail.The first three transaction shown below is the suspected ones.

    1 12/04/2013 VAT/CASH WDL/12-04-13/Fee Rs125.00 ST Rs DR INR 5,647.53
    2 12/04/2013 VAT/CASH WDL/12-04-13/Fee Rs125.00 ST Rs DR INR 1,976.14
    3 12/04/2013 VAT/CASH WDL/12-04-13/Fee Rs125.00 ST Rs DR INR 1,976.14


    Since i didnt get much help from the ICICI customer care executive I have sent a mail to ICICI bank seeking the details of the transaction. They are yet to revert to my mail.

    SR265001358 - This is the my complaint id in ICICI customer care.


    I kindly request you to take effective action on this fraud transactions.

    Much waited for your reply.

    email id :manujacobiype@yahoo.com

  6. #6
    vidya borikar Guest

    Default lost my debit card

    ICICI BANK Manager ,

    I have lost my ATM debit card of icici bank .

    My account number -122501504270

    Branch - ICICI BANK in mumbai


    Pl stop all facility of my account with immediate effect .

    Pl confirm me for the same on vidya.borikar@jayceehomes.com

  7. #7
    Unregistered Guest

    Default atm se Rs500 ek patha hua note mila......

    ranjit nagar ke atm se Rs500 ek patha hua note mila......

  8. #8
    mahimaiyer Guest

    Default cash not dispensed by ICICI ATM Machine

    INR20000 not dispensed by ICICI ATM Machine. My whole months salary at stake.

  9. #9
    Unregistered Guest

    Angry The money not withdrawn but debited in the Account

    The Manager Customer Care
    Ref : Deepa Madhavan
    A/c No. ANwB 000101514502
    When I want to withdraw Rs . 10000/ at Thambiah road Offsite
    Atm I.D.s10A000912031 SBI West Mambalam chennai -33 time12.04
    I have a costomer advice slip saying "sorry unable to process I am unable to take cash,
    but when I see in my mobile it reflected that Rs. 10000/= debited frm the a/c
    please see that the amount to be credited. Please advice me suitably

  10. #10
    Unregistered Guest

    Default The money not withdrawn but debited in the Account

    My name is Mohd. Yusuf Chand Khan. I have my salary account in Standard Chartered Bank and I am a Standard Chartered debit card holder. on 04/11/2013 I tried to withdraw Rs. 7000/- from ATM of ICICI Bank and I didn't receive any money from ATM and my balance got deducted for Rs. 7000/-
    The detail of that ATM is below:

    ATM ADD:5 No. 1313 49 3 5610OLDSA
    Date : 04/11/13 Time:16:35
    TXN NO. 1943

    Comment: Transaction Declined
    Contact Bank

    Today is the fifthe day I didn't get my money back in my account. This somethig pothetic.

  11. #11
    Unregistered Guest

    Default 25

    I am Mr. Samuel L. Kipgen A/C Number 217001500052 Atm card no 46937521700005 please block my card I lost in metro

  12. #12
    Mahendra pahuja Guest

    Default money not widrawl

    Quote Originally Posted by Unregistered View Post
    The Manager Customer Care
    Ref : Mahendra pahuja
    A/c No. 1469101033079 canara bank
    When I want to withdraw Rs . 10000/ 2 times at kamla nagar
    Atm I.D. 4214581469105897
    It shows"sorry unable to process I am unable to take cash,
    but when I see in my bank account it reflected that Rs. 20000/= debited frm the a/c
    please see that the amount to be credited. Please advice me suitably
    from Mr Mahendra Pahuja .mob. no. 9319112955

  13. #13
    Mahendra pahuja Guest

    Default money not widrawl

    Quote Originally Posted by Unregistered View Post
    The Manager Customer Care
    Ref : Mahendra pahuja
    A/c No. 1469101033079 canara bank
    When I want to withdraw Rs . 10000/ 2times at kamla nagar atm
    Atm I.D. 4214581469105897
    I have a costomer advice slip saying "sorry unable to process I am unable to take cash,
    but when I see in my account it reflected that Rs. 20000/= debited frm the a/c
    please see that the amount to be credited. Please advice me suitably
    F 95 kamla nagar agra mob. No. 9319112955

  14. #14
    madhankarthik89@gmail.com Guest

    Default i will lose my atm card

    My account no 602001558466
    My card no 4704566020029360
    P.P.karthik
    I mis my card so plz I need it....am in Bangalore madivala how to block my card..and how 2 get new card

  15. #15
    Laxmi.k.s Guest

    Default Lost ATM debit card

    @Lost ATM debit card of ICICI BANK .Stop all facility immedietly .

    ICICI BANK Manager ,
    I have lost my ATM debit card of icici bank .My account number -035705000836 account name: Roop Rang, Branch - ICICI BANK 27th main 1st sector HSR Layout Bagalore .Pl stop all facility of my account with immediate effect .Pl confirm me for the same on my phone
    9986852613
    or
    my email address
    magnum.fitness@gmail.com


    Regards
    Laxmi.k.s

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