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Thread: ATM Amount Debited money not received

  1. #1
    Rajesh Kumar is offline Junior Member
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    Default ATM Amount Debited money not received

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    Subject: ATM wrong transaction – Amount Debited but money not receivedDear Sir,I have a Saving Account No. 30125940155 and ATM Card No. 6220180484200061659 with State Bank of India. I have used Axis Bank ATM (ID No. SPCC16016) on 31-December-2011 at 19:22 PM in the night for withdrawal amount Rs.500/-. But I have not received any money from the Axis Bank ATM and my account showing Rs.500/- debited for the transaction. I received the Transaction (TXN) No. 7730, Response Code 072.Also I have used Punjab National Bank ATM (ID No. I5151400) on 31-December-2011 at 19:30 PM in the night for withdrawal amount Rs.500/-. But I have not received any money from the PNB ATM and my account showing Rs.500/- debited for the transaction. I received the Transaction (TXN) No. 8611, Response Code 072. I received a slips through both Banks’ ATM machines on which it is written "Transaction Declined". It is humble request your goodself to verify and make necessary arrangement to release/credit the wrong debited amount of Rs. 1,000/-back to my S.B.I. Saving Account No. 30125940155 at the earliest.Thanks,Rajesh Kumar11/235, Dr. Ambedkar Nager, Sector 6,New Delhi – 110 062.Mob. 09990086670E-mail: rmdpnd@gmail.com

  2. #2
    Ankit Jain is offline Junior Member
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    I have savings account in Punjab National Bank and I made a cash withdrawl of Rs. 15000 from ATM but didnot get the cash and I am doing follow up with PNB for the said transaction since 3 months, they are telling me that they will credit the amount but not crediting my money, Please tell me the procedure to be followed to get my money back.


    Regards,
    Ankit Jain
    E-mail- ankitjain.sbp@gmail.com
    Mob - 08817210185
    Last edited by Ankit Jain; 01-02-2012 at 07:27 PM.

  3. #3
    chirulucky is offline Junior Member
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    Default Money debited fron acnt but ddint recieve from ATM

    Hello Sir,
    This is Chiranjeevi from Bangalore. Today morning roughly around 8:40 AM, I tried withdrawing 3000Rs from an ICICI ATM. I have Citibank account with num: 5693851809. Unfortunately, ATM didn't give me the money and even the printout didn't come. But, when I check my account, it shows 3000Rs being debited. Below is the record that is appearing in my online bank statement:

    ATM WITHDRAWAL SUBJECT: NFSATM 03JAN0841 Card no.: 5081XXX0XXXX8706 Ref: 4003 ICICI BANK BANGALORE KARIN Ref No :- 03JAN0841

    Please look into this issue and suggest me on what I should be doing to get this money back.
    Find my complete address below:

    Flat # 205A, KETHANA ORCHIDS,
    Silver Spring Layout road,
    Munekolala,
    Bangalore - 560037
    Mobile #: +91 9740072408

  4. #4
    ICICI Bank Care is offline Senior Member
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    Dear Chiranjeevi,

    We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

    Regards,
    ICICI Bank Customer Service Team

  5. #5
    smita karkar is offline Junior Member
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    Default ATM amount debited but amount not received

    ATM wrong transaction – Amount Debited but money not receivedDear Sir,I have a Saving Account No. 3131787099 and ATM Card No. 6220181099900041824 with State Bank of India. I have used ICICI Bank ATM (ID No. s1AN1938) and bank of baroda (ATM NO.1FDNADO1) on 1-MARCH-2012 at 19:22 PM in the night for withdrawal amount Rs.300/- in each ATM. But I have not received any money from the ATM and my account showing Rs.600/- debited for the transaction. I received that temporary unable to process. I received a slips through both Banks’ ATM machines on which it is written "Transaction Declined". It is humble request your goodself to verify and make necessary arrangement to release/credit the wrong debited amount of Rs. 600/-back to my S.B.I. Saving Account No. 3131787099 at the earliest.Thanks, Smita Karkar "aster'' backbone park-9,b/h balaji hall,150 ft ring road,rajkot.

  6. #6
    srshiva2 is offline Junior Member
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    ATM amount debited but amount not received

    Respected Sir/Madam,
    I am Shiva Rajvanshi i have a SBI account No:30447531735, in Manit bhopal, On march 1 2012 was trying for 500 rs using SBI ATM [COLOR=#009900 !important]CARD from[/COLOR] PNB BANK ATM,Bhopal the transaction was failed and i didn't not got that money but the amount of 300rs and 700rs was deducted from my account at the same date.please help me regarding this.
    Details appear in my sbi [COLOR=#009900 !important]online banking[/COLOR].

    Thanking you..
    Shiva Rajvanshi
    contact email: srshiva2@gmail.com

  7. #7
    joyintrouble is offline Junior Member
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    Default Wrong transaction in my sbi account

    Respected Sir
    I tried to debit 5000/- using SBI debit card from HDFC ATM but ATM machine was running out of cash .So I didnt get any money .But The money has been debited from my sbi account on 5th april,2012.Please help.
    This took place in Hitech city ,Hyderabad on 5th april ,2012
    My account no:00000031041738336
    ATM withrdawal took place in :ATM 704 HDFC BANK LTD. UBS SER CENTRAP IN
    Last edited by joyintrouble; 04-07-2012 at 07:10 PM.

  8. #8
    Mandar Salkade is offline Junior Member
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    Dear Sir,
    I am very disappointed to record the complaint against the system failure at around 8:00 pm today 7th April 2012 further leading to improper services.
    I am using debit card of Axis Bank which is my salary account of number XXXX XXXX 0359 2467. Today at around 7:45 pm I wanted to get the Mini statement and withdraw a cash of Rs. 1000/-. I tried to do so from Hari Nivas Thane ATM of Axis Bank. It prompted for the system error and prompted for trying after some time. I again tried to do so from ICICI ATM at Louise Wadi, the same error with no cash dispensing.
    I again tried it from UTI ATM at louise Wadi, twice but it also did not worked. It also prompted “Temporarily Unable to Process”. I returned back disappointed to home. Further at 8:45 pm I received a message mentioning that Rs. 1000 is debited from my account. I did not understand, how the money is debited when I have not at all received the cash.
    Moreover, Why the system was not functioning well.
    I did not get the money even after having balance in my account. Is this the system bank works?
    Am I going to get my money back which is not actually dispensed from ATM?
    Is the Bank responsible for improper service of ATM and liable for any compensation?
    Today is Saturday, so having Sunday off, why I shall face trouble, and not get my money when in need, because of Bank’s system problem?
    Regards,
    Mandar Salkade

  9. #9
    shalomiyal.shilu is offline Junior Member
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    The Axis Bank


    My name is Shalomiyal Singh
    yesterday i try to withdraw amount from axis ATM in prashant vihar but there some problem in network after than i was use SBI ATM in PARSHANT VIHAR who near by it but it also cant withdraw but after some time a SMS come on my mobile and show that my amount (Rs.7500) deducted in my account. i ahve to face this problem second time. i was exepted that axis bank is that best bank more thatn other banks but Now i am so dice-pointed due to this experience. HOPE YOU WILL REFUND MY AMOUNT AS SOON AS.

    Name shalomiyal Singh
    mobile no.9013549063
    my account no is 526701xxxxxxx9 AXIS/shakti nagar, delhi
    ATM ID s10u004040001
    txt no. 9922
    response code 072
    saving

  10. #10
    Unregistered Guest

    Default Amout debited but not receeived from ATM

    Sir, I am having SBI Garkheda branch Aurangabad account with account no 11244355658 & ATM card No 6220180040700073220, on 26.04.2012 i was trying to withdrawl of Rs 5000/- from HDFC bank ATM at Akashwani Chowk Aurangabad at 8.00PM but I dont have received money but it was debited from my account.I was in very need of money so I have used next ATM machine of HDFC bank in same premises & at that thime I have reveived money Rs 5000/-. Thus total I received is Rs 5000/- but 10000/- debited from my SBI account so please credit Rs 5000/- Which I have not received but debited from my account as early as possible.

  11. #11
    KALI PRAKASH Guest

    Post Amount debited from SBI account but money or slip not recieved due to sudden link fail IN AXIS BANK

    Dear sir,
    I am kali prakash working as a government employee.I have an account in sbi at motihari.A/C no. 00000011060683766.And my card nos. Is 6220180013700061024.On 25th may 2012 at 5:30pm I had gone to axis bank atm for transaction of money through sbi atm card.I have given all data of transaction for rs.10000. But at the time of recieving suddenly link fails and power cuts.So I havenot recieve the money or slip but rs.10000 has deducted from my sbi bank account.So kindly help me to get this money as I am very need of this.....
    my transaction nos is 993.

  12. #12
    aradhana is offline Junior Member
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    Default Amount debited from sbh but not recieved

    sir,

    On 3 april 2012 we with drawed amount from ANDHRA BANK atm and the account was of SBH
    firstly we withdrawed 9,000 and there after tried to get another 9,000 but the amount was debited but we didnot received the amount .
    Totaly we recieved 9,000 but amount was deducted 18,000
    why I shall face trouble, and not get my money when in need, because of Bank’s system problem?


    So kindly help me to get this money as I am very need of this.

    My account no:62094732896

    my transaction record no is 2014.

    ATM withrdawal took place in :ANDHRA BANK ATM chaderghat

  13. #13
    Unregistered Guest

    Thumbs down ATM card to card transfer

    plz any one help me

    i have tried this ATM card to Card Transfer

    i tried this from my dad card SBH to my SBI card but money did not credited into my account but money was debited from my dad account

    how can we get our money bank

  14. #14
    Unregistered Guest

    Default Refund my amount

    ACCOUNT NUMBER : 911010038825040
    CUSTOMER ID: 840109715
    BRANCH: ALPHA COMMERCIAL BELT-1 GREATER NOIDA UP.
    ACCOUNT HOLDER NAME: ANCHAL PANDEY
    MOB NO: 8860314569

    My issue is Today i did a transaction of Rs 5000/- from an ATM of city Ghaziabad i.e Allahband bank ATM Navyug Market.
    I did this transaction between 12:30pm-12:45pm. All of a sudden the power of ATM went off so my transaction could not take place but for the same my amount has been deducted from my Salary account. I realised it when i went to another ATM i,e Punjab National bank same location Navyug market ghaziabad. I did not get any slip also because of power cut nothing happend at Allahband bank ATM. When I gt the slip from PNB ATM i realised my amount has been deducted twice. I tried all your Toll free numbers and landline number but i did not get any assistance all your representativesd suggested me to call you tommorow.

    Kindly look after my problem and refund my amount i.e 5000/- in my account. Or else i will have to take some action,

  15. #15
    Unregistered Guest

    Question

    Divya Pandey
    I have savings account in Punjab National Bank and I did not a cash withdrawl from ATM but amount of 3500 deducted from my account.I have tried to take money 2000 Rs. But the machine shows the massage that contact to your operation manager. And I am doing follow up with PNB for the said transaction since 1 months,But i am not getting proper reply. Please tell me the procedure to be followed.

    How can i get my money back.
    Is PNB big Fraud

    Regards,

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