Respected Sir,
I made ATM transaction of Rs30000/- in IDBI ATM,but my statement in SBI
showed Rs 40,000/- cash is withdrawn.This happened on June 1st,2009. On
the same day i went to the bank and gave a written complaint that 2
transaction are repeated and there is a flaw in the system.Till now i
dont have any update on my case,and when enquired in bank,people dont
give respect to customers and we get negligent replies from bank
officials. Its almost 2 months since i have logged the complaint and i
dont see any progress made by SBI. But SBI promised that they can get my
money within 12days, but it didnt happen. I even enquired in IDBI bank
on this, but they said its not related to them, and suggested me to go
to my SBI and push. Bank like SBI should adhere to the process and give
respect to customers which they lack, i know everyone is not like that
but the one whom i am interacting in SBI is not professional enough to
deal the situation. So i need my money back with 2 months interest. My
case is evident enough that problem is with the banking system, and SBI
is not ready to take proper steps in solving the problem. I would
appreciate if you folks expedite the process and get my money back as
its more than 2 months. I have given my account no also so that
respective departments can check. Looking forward for your reply. Thanks
in advance.
Thanks & Regards
David Vijay
9886768335


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