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failed ATM trasaction refund

This is a discussion on failed ATM trasaction refund within the ATM Card forums, part of the Banking category; hello sir. i am a syndicate bank customer.i tried to make a withdrawal from union bank's ATM.for RS1,100on 16th june. ...

  1. #1
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    hello sir.
    i am a syndicate bank customer.i tried to make a withdrawal from union bank's ATM.for RS1,100on 16th june. the money was deducted from my account , however on screen it displayed transaction failed. i made another transaction few mins later and this time transaction was successful. i made a complaint to my bank about the failed transaction and told them to get it refunded. they assured me, but now its more than 2 months i have not got my refund. acording to RBI, money should be refunded with in 12 days, else RS 100 per day should be paid to customer. What shall i do now?? plz help.
    vijay kumar
    email id:kumarvj123@yahoo.com

  2. #2
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    Dear Mr. Kumar,

    To get any help from the Bank please send a complaint letter to the following address, as soon as possible.

    C/O Chairman & Managing Director, UNION BANK OF INDIA,
    Union Bank Building, Central Office, 239,
    Backbay Reclamation, Post Box No. 93A, Nariman Point,
    Mumbai, Maharashtra - 400021.

    Regards,
    consumercourt.in

 

 

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