Originally Posted by rohit_ohlayan

Hi,

Today I tried to use my HDFC bank Debit card at ICICI Bank ATM located in Kirti Nagar Furniture Market. N Delhi. I want to take out 5000 rs but ATM says that transaction unsuccessful. So I pulled out my ATM and moved out.

But hr later I got SMS that 5000 rs is debited from my account.

Its so ridiculous that that was no one at the ATM and how that can happen


-ROhit

Dear customer,

We would require a few additional details to look into your complaint. We request you to write to talktous@hdfcbank.com with your account details, details of the transaction (date and time) and the reference number TTU000353008082011. We will be able to help you better with this information.

Regards, Customer Assistance, HDFC Bank

Hi,

We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

Regards,
ICICI Bank Customer Service Team