Originally Posted by shikhabhat333

An amount of rs. 2500 stands deducted from my HDFC savings account without my knowledge. From phone banking i have verified that the card was used for both the transactions, which is without my knowledge. However, I have blocked my ATM card.
Still, they failed to give me the details of the ATM from which the amount was withdrawn. My account no. is 00441140190894.

the transactions made are :On 15 Jul 2011, NWD-5326760106262251 –GURGAON with Ref no. 000000001901

Again,
On 30 Jul 2011, EAW-5326760106262251 -NEW DELHI with the ref. no 000000009702

The complaint no. is 250529. I suspect it to be a failure from the bank's side.

Such mishappenings are very disturbing a working girls putting up alone like me.

I expect a speedy action on the same.

Dear customer,

Our team has noted your concerns and will respond soon on your registered email id with the reference number TTU000353208082011. Also, if you have any queries in future, we request you to coordinate with us directly over email, or contact our designated customer service team or you may@even call our phone banking numbers as posting your account number on a public forum can compromise the security of your account. You can write to talktous@hdfcbank.com with the reference number TTU000353208082011.

Regards, Customer Assistance, HDFC Bank